Town North Mazda
Richardson, TX
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Best Experience Buying a Car! I've purchased quite a few cars from various dealers in different states, and my experience purchasing a 2016 CX-5 at Town North Mazda was the best by I've purchased quite a few cars from various dealers in different states, and my experience purchasing a 2016 CX-5 at Town North Mazda was the best by far. After researching the car I wanted on the Internet, I emailed the Dealer and received a response within a few hours. I set up an appointment to come in and see the car and perform a test drive. The staff was very attentive, friendly, non-pushy. The two employees I worked with were very knowledgeable about the car and answered all of my questions. They even advised against certain add-ons they believed were not worth the extra cost (I purchased them anyway). After my test drive we discussed price which I found very competitive for both the new car and my trade-in. Within an hour or so, I drove off the lot with the new car. Usually meeting with the Financing office is where the hard sell is made. Although prepaid maintenance and a 5-year warranty was offered, there was no pressure to purchase them. I was fortunate not to need to finance the car and was out of the Financing office in 5 minutes. Yes, I said 5 minutes. The experience was outstanding. I sent a friend in to the same dealership and employees and they had the same experience as me. I likely will be purchasing another care this year and plan to go back to the same dealer. I have no criticisms to offer! If you are interested in purchasing a Mazda, I recommend you look no place else. More
Fast and quality They can be quick if you know what you want and what you want to pay. Haggle a bit and you will get it. Financing was quick too They can be quick if you know what you want and what you want to pay. Haggle a bit and you will get it. Financing was quick too More
Purchase experience I purchased a CX5 2015 model in September of 2014. It was one of the best experiences that I've ever had purchasing/trading in a car. They were flex I purchased a CX5 2015 model in September of 2014. It was one of the best experiences that I've ever had purchasing/trading in a car. They were flexible with negotiations and didn't keep me in suspense for a long period. The sales manager, Alex was great and readily available. I highly recommend ur chasing a Mazda from Town North Mazda. More
A great car buying experience! Arguably, I might be a bit biased (my last 2 cars have been Mazdas) but I can honestly say that this last purchase was the easiest, most enjoyable, an Arguably, I might be a bit biased (my last 2 cars have been Mazdas) but I can honestly say that this last purchase was the easiest, most enjoyable, and smoothest. The sales consultant was knowledgeable and easy going (no pressured pitches). He was able to answer all of my questions and concerns. Overall it was a great experience! More
Great car buying experience Town North Mazda was very helpful and courteous to work with us to get the car we want at a very fair price. The entire purchasing process, from price Town North Mazda was very helpful and courteous to work with us to get the car we want at a very fair price. The entire purchasing process, from price negotiation to car delivery, was professional, precise, and transparent. We couldn't have been happier with the entire buying experience at TN Mazda and with our Deep Crystal Blue Mazda CX-5 GT AWD. Our sincere thanks to Samuel Portillo, Sales Associate; & Christian Pritt, New Car Sales Manager. More
Best new car buying experience I have had Excellent car buying experience. First thing I appreciated was that they do not do what many new car dealers are now doing and adding $2k-$3k of "d Excellent car buying experience. First thing I appreciated was that they do not do what many new car dealers are now doing and adding $2k-$3k of "dealer options" (read garbage you don't need) to every car that comes in so you have no option of declining it. They will only add what you request them to add. Second, they seem to have the lowest prices of anyone in the DFW area. I used the TrueCar app, and their dealership consistently came in well below all the other dealers. They gave me a fantastic price without me ever haggling for it. Even though they were giving me a great price, they worked really hard to find the exact car I wanted since they didn't have one on their lot. They sent someone down to Austin to get the car I wanted, no questions asked, no additional fee charged. When I arrived to sign the paperwork, they had everything ready to go in a very short period of time and within just a few short minutes, I was in the finance office. Their finance guy worked with me to get a low interest rate, and actually took no as an answer when I didn't want to buy extended warranties or any other "add ons". That alone is become a huge rarity in the car buying world. Most places spend a HUGE amount of time trying to convince you why you need to buy an extended warranty or gap insurance or scotchgard, or whatever else. Refreshing to find a place that didn't. Salesman was fantastic to deal with. Took me on test drives and then let me get back with him when I was ready to make a purchase, rather than incessantly calling and bugging me and pressuring me to make a deal. All in all, a great place to buy a Mazda! More
My first Mazda purchase. This would be the 2nd car I've ever purchased, and after checking through multiple different brands, there was no contest or other valid decision once This would be the 2nd car I've ever purchased, and after checking through multiple different brands, there was no contest or other valid decision once I did a test drive with Blake in the Mazda 3 Touring. Blake made it easy to understand all of the features and benefits of having a mazda as a personal vehicle. He did an incredible job at answering all of my questions and concerns and at the end of the day, he was able to offer me the car for the price I wanted. More
"Always a great experience" I have purchased (3) new Mazda vehicles in the past few years and had a great experience each time. All who have driven these cars in the family have I have purchased (3) new Mazda vehicles in the past few years and had a great experience each time. All who have driven these cars in the family have been extremely happy with the Mazda product. I have also had the pleasure in working with the Manager of this dealership, Alex Tsvang. He is very knowledgeable of the entire Mazda fleet and was also very courteous, thorough and professional in his overall salesmanship! I would highly recommend anyone who is interested in buying a new or used car to definitely visit the Town North Mazda Team!! Peter More
Very honest since the beginning I am from El paso, Texas and i called all dealership around Dallas to see who was the one with the lower price and indeed it was Town North Mazda. sin I am from El paso, Texas and i called all dealership around Dallas to see who was the one with the lower price and indeed it was Town North Mazda. since i am form another city i was afraid that ones there they will change me the price or the deal but they didn't. very friendly, honest and with the lower prices. i had lots of experience with different dealerships through the years and this is the first one who doesn't charge you any extras you don't want or force you to put some other extras. very smooth and nice experience with them. highly recommend from a person who has been buying new cars since 2000 every 3-4 years. More
Bes!t car buying experience EVER Have never had a car buying experience that went as quickly and smoothly as this. Terry McElroy was very knowledgeable about the inventory and took ti Have never had a car buying experience that went as quickly and smoothly as this. Terry McElroy was very knowledgeable about the inventory and took time to explain all the features. He was never pushy, as many car salespeople can be, and remained a gentleman throughout the process. When our choice was made and the financial arrangements were discussed, Lisa Raven completed the sale and explained the details. She was simply amazing. Even though I have purchased many cars, I've never had such a terrific experience throughout a dealership. I would give them 10 stars if possible. More