Town North Mazda

Treated me like a person and not a dollar sign I really enjoyed working with Terry McElroy. He was friendly, patient, and not pushy in the slightest. He answered all my questions about the differ I really enjoyed working with Terry McElroy. He was friendly, patient, and not pushy in the slightest. He answered all my questions about the different models, and didn't try to up-sell my on things I didn't need. I was able to test drive the exact model I was interested in buying, which made the decision easier. Also, when he asked what else I was considering, not only did he say he understood why but he didn't bad mouth the other brand. When it came to negotiations, he was prompt in his responses via email which made the whole process painless. When we went back into the dealership, there were no surprises on the cost since we had pre-negotiated it so it was just a matter of signing paperwork and financing. I would recommend anyone considering a Mazda to speak with Terry. I would not however recommend the manager. He was not quite as pleasant to work with. More

Treated me like more than just a potential sale I loved my experience at this dealership. My salesman Ted Sparks was really helpful and likable. He knew a lot more about the car I was looking at, a I loved my experience at this dealership. My salesman Ted Sparks was really helpful and likable. He knew a lot more about the car I was looking at, a 2016 Miata Club, than any of the other salesmen at competing dealerships I visited. On top of that, he was never pushy or insincere. He had this air about him that was as if he didn't really need the money, but was working at the dealership just because he enjoyed it and was trying helping people find what they're looking for in a vehicle. This made me feel a lot more at ease through the entire car buying experience; I definitely felt that he was looking out for my best interest instead of just trying to make a buck. The cherry on top is that the sales manager and finance team were able to get me the car I wanted at a competitive price and at a lower interest rate than the other dealerships. Overall, this dealership excels. The cars are immaculate, the salespeople are personable and easy to work with, and the financing is accommodating. Would highly recommend this dealer over any other Mazda dealer in the DFW area More

"Nice Dealership" We recently purchased a 2016 Mazda 6. It was a good experience, with minimal pressure involved. Our sales person was quite knowledgeable and helpful We recently purchased a 2016 Mazda 6. It was a good experience, with minimal pressure involved. Our sales person was quite knowledgeable and helpful in helping us to find the right vehicle for our needs. The vehicle pricing and trade in allowance was reasonable. The only negative experience was in the finance office, where the person "explaining" the paperwork felt compelled to speak so rapidly as to be incomprehensible for the most part. Strange, as we were the only customers closing, with no one else apparently waiting. If I had not purchased many cars in the past, and been fairly familiar with the procedure, it would have been an intimidating and disconcerting experience. Nevertheless, the overall experience with the sales person and dealership was positive enough for me to return for a future purchase. More

Wonderful no pressure Staff As a repeat customer for my second Mazda I came in consulted with that salesman Richard Byle whom was very prompt and courteous upon approach, asked m As a repeat customer for my second Mazda I came in consulted with that salesman Richard Byle whom was very prompt and courteous upon approach, asked me what I was interested in which was a Mazda ISport, in fact he managed to up sale me an upgraded Mazda ISport with rear view camera, keyless entry, BSM, ETC at a very fair price! After the price was negotiated set and done They managed to settle for $1000 dollars less than MSRP w/Tax Title Registration!!! They were smooth non pressure and easy to deal with. Richard has been very helpful and made sure I was happy with my purchase experience as a loyal repeat customer:) More

Great service!! Salesguy actually listened to us!!!!! Bought a new CX5 today and our sales person was awesome. He and the Sales Manager were very professional and NO PRESSURE....... We would highly recomm Bought a new CX5 today and our sales person was awesome. He and the Sales Manager were very professional and NO PRESSURE....... We would highly recommend this dealership as the experience was a really good one for us. Town North Mazda - A+ with bonus points!!!!!! More

Awesome!! Hey, If you guys looking for Mazda automobiles I would like you guys to visit Town North Mazda. Impressive Customer Care Service and friendly people Hey, If you guys looking for Mazda automobiles I would like you guys to visit Town North Mazda. Impressive Customer Care Service and friendly people . More

Couldn't be happier with my choice of dealership! After a runaway beer truck totaled my Saturn (no joke), I was in the market for a new car. I dealt with Arthur at Town North because he was recommende After a runaway beer truck totaled my Saturn (no joke), I was in the market for a new car. I dealt with Arthur at Town North because he was recommended by my bank. He, and everyone at Town North, worked hard to set me up with a new Mazda3, and I ended up going home with it same day. Loved the service, loved the car. More

The best sales service in town!! My husband and I purchased a new vehicle on Monday from Town North Mazda and the experience was awesome from beginning to end. We purchased a vehicle My husband and I purchased a new vehicle on Monday from Town North Mazda and the experience was awesome from beginning to end. We purchased a vehicle from Will Miller in 2014 and the whole experience was enjoyable - which was a pleasant surprise because usually buying a new car is a nightmare. But our experience with Will Miller at Town North Mazda was quite the opposite. He was casual, down-to-earth, no pressure - No waiting in the office forever, no back and forth with the "manager" BS. He offered us a great deal, we felt it was fair, we were happy and we purchased the car. Will Miller is what brought us back to Town North Mazda last week. We were in the market for a new car so we called Will. We were so happy that he was still there and still the same ol' down-to-earth, casual, no-pressure Will. We worked with Edward Oganesov and Alex Tsvang on the day of purchase (because Will was on vacation) and they were amazing. We were pleasantly surprised when we received the same down-to-earth, friendly, casual, no-pressure service. We felt comfortable working with them, they worked with us on the price, we felt like it was a fair deal, and we purchased the vehicle. Kuddos to Will Miller, Edward Oganesov and Alex Tsvang - they are the reason we will go back to Town North Mazda when we are in the market to buy a new car. More

I Love My New Car! I had a great experience at Town North Mazda! The Internet Sales Manager, Will Miller was great to work with. He was patient as we tried many vehicles I had a great experience at Town North Mazda! The Internet Sales Manager, Will Miller was great to work with. He was patient as we tried many vehicles and considered many options. He helped us get a great deal on our car! The best part is I felt the dealership was honest with me. They did not pressure me, (aside from the finance lady to buy the extended warranty), they made sure I got the car I wanted, and got me the best deal possible. Also, the car was completely free of any secret or hidden costs or price gouging or added junk like pin stripes or locking lug bolts or "door guards" for hundreds of dollars. The car was perfect and my wife and I left completely satisfied. More

Great experience for first time buyers! Blake Ogden was so enjoyable to work with! He made my first buying experience fun and exciting. He recognized a common interest we had and instantly u Blake Ogden was so enjoyable to work with! He made my first buying experience fun and exciting. He recognized a common interest we had and instantly used that to make me feel more comfortable. There was no pressure to buy, but he easily had me sold. I couldn't have asked for more and definitely recommend Blake for your next buying experience. More