Town North Mazda
Richardson, TX
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Service Pre-scheduled appointment and upon arrival I was given the approximate time for service completion which was spot on. Two areas for improvement: it w Pre-scheduled appointment and upon arrival I was given the approximate time for service completion which was spot on. Two areas for improvement: it would have been informative for the results of the regular maintenance results to have been covered and if after service was completed the car had been vacuumed and washed. Having dealt with higher luxury vehicle service this simple act sometimes sets them apart and keeps their customers loyal. More
Service I am visiting this service center since I have Mazda car . Mr. Victor is friendly and very efficient..We always feel our car is in safe hand. I am visiting this service center since I have Mazda car . Mr. Victor is friendly and very efficient..We always feel our car is in safe hand. More
Excellent Service! Victor and Perry were very accommodating. Excellent work and service! Town North always gets our business. We have another dealership closer to us Victor and Perry were very accommodating. Excellent work and service! Town North always gets our business. We have another dealership closer to us but we travel a bit farther because we know and trust these guys. More
Good process, minor disappointments Great buying process, but there were two things that disappointed me. First, they charge an inventory tax. It is buried in the overall tax. I only f Great buying process, but there were two things that disappointed me. First, they charge an inventory tax. It is buried in the overall tax. I only found it when I confirmed their math with a calculator. They could not tell me what it was or why it was there. The manager just kept saying my math was wrong. Second, most dealerships now a days include a few oil changes with the purchase of a car. Town North dos not. More
Quick & efficient service I came in for my 5000 mile service & state inspection. I was helped immediately & everything was completely in less than an hour Job well done I came in for my 5000 mile service & state inspection. I was helped immediately & everything was completely in less than an hour Job well done More
Excellence Always I have always had excellent service and delt with your friendly staff from Town North. In fact I have purchased 3 (or more) cars from you. I have la I have always had excellent service and delt with your friendly staff from Town North. In fact I have purchased 3 (or more) cars from you. I have lauded your friendly staff and service to others. My son in law has purchased 2 Mazdas from you.. Diane Ballard More
Excellent service! Always courteous and professional! We've always had excellent service here. I would definitely recommend this service department to other people. We w Always courteous and professional! We've always had excellent service here. I would definitely recommend this service department to other people. We will come back again. More
Outstanding service department I just had my 60,000 mile scheduled maintenance performed at Town North Mazda and as always, they did an outstanding job. They serviced the car as we I just had my 60,000 mile scheduled maintenance performed at Town North Mazda and as always, they did an outstanding job. They serviced the car as well as performed work on a recall notice. I love my Mazda3 and am happy to have found a reliable service department to maintain it for me. I’ve owned 2 Mazda’s & both were serviced here because I trust them to properly perform any work that is needed. I’m extremely loyal to any establishment that is courteous, professional, and honest which is why I have been a customer here for 8 years. These guys do quality work for a reasonable price which is exactly what I want. I’ve always had an excellent experience here. All the service advisors are excellent but I’ve always used Victor because he was the first person to work with me 8 years ago so I always just ask for him.. I know I’m probably a Mazda owner for life now & I know I won’t take my car anywhere else but to Town North Mazda to be serviced. More
Fast and straightforward Found Edward to be straightforward and not pushy. Overall felt we got a great deal. No buyers remorse so far. You need to search for the deals but Maz Found Edward to be straightforward and not pushy. Overall felt we got a great deal. No buyers remorse so far. You need to search for the deals but Mazda had them. More