Town North Mazda
Richardson, TX
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Stellar service! Bradley is not only the epitome of professionalism, but his genuine demeanor is unmatched. I visited over 10 dealerships before going to him and he wa Bradley is not only the epitome of professionalism, but his genuine demeanor is unmatched. I visited over 10 dealerships before going to him and he was totally on another level when it came to service. More
Great Service Great service, great people, friendly personal will make you feel like home. Wait time was minimal, When I call for appointment gave me options for n Great service, great people, friendly personal will make you feel like home. Wait time was minimal, When I call for appointment gave me options for next day More
Subaru Easy in and out. Financing was easy and fast. I’ll look at town north again when purchasing a new or used vehicle. Staff was easy to work with Easy in and out. Financing was easy and fast. I’ll look at town north again when purchasing a new or used vehicle. Staff was easy to work with More
In and Out I was able to get a convenient appointment and they let me use a coupon that expired on Friday, the following Monday. My recall was taken care of and I was able to get a convenient appointment and they let me use a coupon that expired on Friday, the following Monday. My recall was taken care of and my 15,000 mile check all done in just about an hour and 1/2. Kerri was great too to come and show me my dirty filters before they changed them. More
They were there for me when I needed it I needed a new car and Ted, my salesman, found me the best deal for me. He treated me like family and made the whole process wonderful. I needed a new car and Ted, my salesman, found me the best deal for me. He treated me like family and made the whole process wonderful. More
Awesome Experience Great place to buy a car. Family owned and no hassle or pressure. I had the luxury of working with the management team They are very hands on with the Great place to buy a car. Family owned and no hassle or pressure. I had the luxury of working with the management team They are very hands on with their customers. Highly recommend Town North Mazda. More
Straightforward customer care My fiancee and I had been shopping around for a car at multiple dealerships and were subjected to all kinds of gimmicks and nonsense basically trying My fiancee and I had been shopping around for a car at multiple dealerships and were subjected to all kinds of gimmicks and nonsense basically trying to coerce our business. Working with Ted was a breath of fresh air who answered all our questions, showed us our vehicle of interest, without making us feel like there was some ulterior scheme. He was extremely knowledgable about the car we ended up purchasing and was a pleasure to work with. He wasn't there when we went back to purchase, but Terry stepped right in, picked up right where we left off, and got the job done. More
Customer Satisfaction beyond Industry Standard Brought my Mazda 6 in for regular maintenance. I was treated in the most friendly,respectable and professional manner by all three Service Advisors an Brought my Mazda 6 in for regular maintenance. I was treated in the most friendly,respectable and professional manner by all three Service Advisors and the Service Manager. My vehicle was returned to me promptly and all my additional Questions were answered by the Shop Foreman with exceptional Mazda brand knowledge and experience. Town North Mazda customer service should be the Template for complete Consumer Satisfaction!!! More
Above & beyond! I love the service & attention I always get at Town North Mazda! The whole team is fantastic! From the friendliness to the details to always looking f I love the service & attention I always get at Town North Mazda! The whole team is fantastic! From the friendliness to the details to always looking for anything extra! More
Exceptional experience I have bought two new Mazdas at Town North over the years, and last month I bought a used 2015 Toyota RAV4 from their used car lot. The sale experien I have bought two new Mazdas at Town North over the years, and last month I bought a used 2015 Toyota RAV4 from their used car lot. The sale experience was straightforward and devoid of pressure or b.s. Then I discovered a minor but really annoying problem with the RAV4 the night we brought it home. Town North did what it took to fix the problem at no cost to me, even though they didn't necessarily have to (the sale was "as is"). They went above and beyond to make sure I was happy. I was truly impressed. More