Town North Mazda
Richardson, TX
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Victor Bernal and Kyle were a great help. I left the car on Saturday so it could be looked at early Monday and it was. Work was completed when needed. I left the car on Saturday so it could be looked at early Monday and it was. Work was completed when needed. More
Wow, just wow! From the moment I called, Kyle Casimir took the best care of me. I was shocked at how nice the dealership was when I walked it. I commented it loo From the moment I called, Kyle Casimir took the best care of me. I was shocked at how nice the dealership was when I walked it. I commented it looked like a museum. Something very out of the ordinary from other places I've gone. They knew I was coming, listened to my issues and solved them. I was signed onto an app, was in communication with Kyle the entire time and was super impressed with the technology used! Blown away by the video they sent me of my car. Was much easy to understand and trust the information given when someone is showing you the issues on video of your ACTUAL car! How cool! Why doesn't every car company do that!? Also the quote process was so easy. I could simply check on and off what I wanted and my car was ready in a day, which was impressive for the amount of work needing to be done. I will be back here for sure! Kyle was a super star employee and even aired up my husbands tire when he dropped me off to pick up my car from repair! Now that is service! More
Perry and Victor are Outstanding. more people like them should be in the car service business. I also love the Mazda dealership. When I bring my car in for Service it is always nice t more people like them should be in the car service business. I also love the Mazda dealership. When I bring my car in for Service it is always nice to see Craig and Fabian. Both are class acts More
Car service. Courteous and efficient staff. transparent with what needs to be done, allowing me as a customer to decide what I wanted (afforded) to get done durin Courteous and efficient staff. transparent with what needs to be done, allowing me as a customer to decide what I wanted (afforded) to get done during this particular service. Loved the video recorded by the service engineer. More
My 21 year old daughter was ready to buy her first car, and she wanted a Mazda3. She searched on Cargurus and found a good deal on a 2022 model at Town North Mazda. We got to the dealership 20 minutes b and she wanted a Mazda3. She searched on Cargurus and found a good deal on a 2022 model at Town North Mazda. We got to the dealership 20 minutes before closing, but our salesman, Robert Neal, treated us like we were long lost friends. He went over every feature of the car in detail with my daughter, and never once tried to rush her, nor did he look at his watch once. We got along so well that I think he and I may be brothers from another mother. We even invited him to join us for Thanksgiving. Frank, in finance, was also amazing. He got my daughter financed with a local credit union, at a good rate considering this is her first car and the current economy. This was definitely my best car buying experience, and I would recommend Neal and Town North Mazda to anyone who wants to be treated like family when buying a car. Not only did my daughter buy a car, but most importantly, we made new friends. More