Town North Mazda

Exactly what I was hoping for Dylan was so helpful and let me lead the way the whole time. I needed to make sure the car fit me perfectly since I'm short, and it did so we proceed Dylan was so helpful and let me lead the way the whole time. I needed to make sure the car fit me perfectly since I'm short, and it did so we proceeded from there. I will be going back for a tutorial on issues I didn't have time for that evening (nothing to do with the driving capacities). He wasn't high pressure at all, which I certainly appreciated! Everything was explained about the costs and items that I choose. This was a cash transaction, so the time from beginning to end was not unnecessarily lengthy. I would recommend Dylan without hesitation. More

Best New Car Buying Experience Ever This is the best experience we've had when buying a new car. Everyone was friendly and more than willing to answer questions. We went in looking for This is the best experience we've had when buying a new car. Everyone was friendly and more than willing to answer questions. We went in looking for something our kids could comfortably drive for college. Even when we told our salesman it would be awhile before we actually bought he spent massive amount of time with us. We actually went back and bought a CX-9 for us and WILL go back to get something for the kids later. They did draw out the buying process and had everything in order when we went to drop our trade in and get the CX-9. Not totally in and out due to state documents, but would have been without those! Again, yes we will be back to buy something for the kids. More

Great people wonderful location Most of the time you think of dealership as a rip off but I can truly say I am pleased and overjoyed with Town North Mazda. From day one they have ma Most of the time you think of dealership as a rip off but I can truly say I am pleased and overjoyed with Town North Mazda. From day one they have made me feel more like family than a number and this has overjoyed my soul. It not just it is the entire dealership just a great group of people. Please everyone keep up the Great Job. Bless you all. More

Great Buying experience Everyone was very helpful answering all our questions with patience and integrity. There was no pressure to buy anything. We were able to take our tim Everyone was very helpful answering all our questions with patience and integrity. There was no pressure to buy anything. We were able to take our time to decide on the model and the options we wanted. More

Great sales people made the difference We needed to buy a new vehicle to replace our worn out van. Searching online as most people do now, we found a Mazda CX-3 that we wanted to take a lo We needed to buy a new vehicle to replace our worn out van. Searching online as most people do now, we found a Mazda CX-3 that we wanted to take a look at. We contacted Railynn online and setup a test drive for Saturday afternoon. Arriving at Town North, Railynn was engaged with another customer and she introduced us to Neal. We drove the CX-3 and, while it is very nice to drive, it was a little too small for us. So, we took a test drive in a CX-5. This was a better fit for us and what we were looking for. We took a break for lunch and left the dealership. I wanted some time to review the CX-5 alone because I had not done any research on that model. Later in the day, we called Neal and asked if the red 2016 was still available. It was and we went back for a test drive. We liked the vehicle and started proceeding forward. The only issue was that it had not gone through the inspection process. There were a couple of small items we had seen that was going to be fixed during the inspection. So, we had the option to complete the sales process (Saturday night), but we would not be able to take the car until Tuesday. Beginning after 7 that night, we signed paperwork with Frank and finished after the dealership had closed. Unfortunately, the actual pickup of the car was delayed until Thursday. When I finally arrived to pick up the car, I will admit I was not in the best of moods of the constant delay. Railynn met me in the sales office and was very upfront and honest with me. She said the delay was caused be miscommunications between service and sales and took complete responsibility for the problems and then not being able to relay correct information to me. Not only was she honest with me, it was obvious that she was upset with the confusion. Seeing someone who truly shows commitment to her customers after the deal is done is wonderful. It's that above and beyond that everyone who is in sales claims they do and, obviously, Railynn and Neal take it to heart. More

Oil Change and Factory Recall Victor Bernal and Steve Spurrier are always great to work with. They are true professionals. Great dealership. Small enough that they know you by Victor Bernal and Steve Spurrier are always great to work with. They are true professionals. Great dealership. Small enough that they know you by name, but large enough to serve your needs. More

Great Dealership was good. We were able to get in and out in under 2 hours. I would absolutley recommend again and we hope to keep using then. Dealership was good. We were able to get in and out in under 2 hours. I would absolutley recommend again and we hope to keep using then. More

BEST DEAL GREAT PEOPLE, GREAT SERVICE! FROM THE SALES PERSON TO THE MANAGER, THE WHOLE PROCESS WAS A GREAT EXPERIENCE. IT IS DEFINITELY A PLACE TO COME BACK! GREAT PEOPLE, GREAT SERVICE! FROM THE SALES PERSON TO THE MANAGER, THE WHOLE PROCESS WAS A GREAT EXPERIENCE. IT IS DEFINITELY A PLACE TO COME BACK! More

service victor is nice to work with.He always work with me on appointment times.I have doing my Mazda suv servicing since last five years. victor is nice to work with.He always work with me on appointment times.I have doing my Mazda suv servicing since last five years. More

Awesome Scheduling of my vehicle service is so wonderful. Most was done through emails. My service technician was awesome, Thank you so much Victor and Jame Scheduling of my vehicle service is so wonderful. Most was done through emails. My service technician was awesome, Thank you so much Victor and James. You answered the questions I had about my navigation issues with android systems. Although, I am not maybe pleased with the answer, I am pleased to know, if I want to resolve this particular what I call "problems" My visit was timely, and very comfortable. I would choose buying from you again. Your staff if wonderful. More