Town North Mazda
Richardson, TX
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I bought one last year and went back this year for a second Had such a good experience last year buying a CX-5 from them last year, I went back this year and bought another one for my wife. The purchading proce Had such a good experience last year buying a CX-5 from them last year, I went back this year and bought another one for my wife. The purchading process was a breeze both times. I did different financing each time - both were simple and clear to understand. I’ve used their service department for oil changes, and love the ability to make an appointment online. i also suffered some body damage when I hit some debris on the highway. I made the appointment online, brought in my car, and they had it fixed and back to me in less than their estimated time. Every interaction I’ve had with their personnel has been first-rate. I would not hesitate to buy a third vehicle from them. More
minor recall item It was quick and easy. I was out in a half hour after being given a one hour estimate. I was offered a loan car, but it was not necessary. It was quick and easy. I was out in a half hour after being given a one hour estimate. I was offered a loan car, but it was not necessary. More
Excellent Experience I came to the dealership with a certain car to drive in mind. Ash was extremely helpful and informative without being at all pushy. I cam back two o I came to the dealership with a certain car to drive in mind. Ash was extremely helpful and informative without being at all pushy. I cam back two other times to test drive similar vehicles and every time was a great experience. When the time came to buy the experience was extremely positive and everyone was helpful and friendly. I never felt any pressure. I would definitely recommend this dealership to anyone looking to purchase a vehicle. More
Great service Great dealership that stands by their cars. Their service department is very fair and honest. They honored a manafacturer warranty for me that was jus Great dealership that stands by their cars. Their service department is very fair and honest. They honored a manafacturer warranty for me that was just overdue. More
My service Victor and the staff really took care of me and my car , I appreciate the speedy service and time frame it took to get my car back ....Thank you ! Victor and the staff really took care of me and my car , I appreciate the speedy service and time frame it took to get my car back ....Thank you ! More
Superior Service My car had a screw in the tire and I didn't feel comfortable driving my car. We called the next day and although they didn't have any available appoin My car had a screw in the tire and I didn't feel comfortable driving my car. We called the next day and although they didn't have any available appointments they said to bring it in and they would work it in. When we brought it in we could see they were extremely busy they took the time to make the repair - they did an excellent and thorough job. More
Great communication The staff in the service department were very courteous and knowledgeable. They thoroughly diagnosed the problems my car was having, and they did not The staff in the service department were very courteous and knowledgeable. They thoroughly diagnosed the problems my car was having, and they did not overcharge for the diagnosis. More
Excellent! Very friendly and easy experience. Quick on response to my questions. Attentive. I definitely will buy car there again and refer my friends and fam Very friendly and easy experience. Quick on response to my questions. Attentive. I definitely will buy car there again and refer my friends and family. More
Perfect Car Buying Experience Best experience in all aspects of purchase from test drive, pricing, personal service (James was very helpful, knowledgeable and concise). The financi Best experience in all aspects of purchase from test drive, pricing, personal service (James was very helpful, knowledgeable and concise). The financial department was quick and responded to my questions and finalization of purchase. More
Arthur was Amazing!!! We shopped 3 dealers, Toyota, Nissan and Mazda. Mazda outshined then in value, service and vehicle options. We were extremely pleased with Arthur and We shopped 3 dealers, Toyota, Nissan and Mazda. Mazda outshined then in value, service and vehicle options. We were extremely pleased with Arthur and his manager. Great team and best car shopping experience to date. More