Town North Mazda

Excellent Service Victor kept me informed of all repairs and associated costs. He contacted me when the car was available for pickup. He ensured my satisfaction was met Victor kept me informed of all repairs and associated costs. He contacted me when the car was available for pickup. He ensured my satisfaction was met. More

Truly awesome experience We have been getting our Mazdas at Town North Mazda since 2011. This dealership treat us as family from the management all the way to the service depa We have been getting our Mazdas at Town North Mazda since 2011. This dealership treat us as family from the management all the way to the service department. This is what car buying should always be, no frills and straight forward. We will keep coming back to this dealership for years to come! More

Recall repair / service On Friday morning I called Mazda and scheduled my CX-9 for 2 recall repairs. From there I was put in communication with Town North Mazda. Town North On Friday morning I called Mazda and scheduled my CX-9 for 2 recall repairs. From there I was put in communication with Town North Mazda. Town North assured me they had the parts but with 2 repairs it may take overnight to complete the replacement. That said, Town North provided me with a loaner vehicle. This replacement car was new and beautiful - a pleasure to drive - and it was provided quickly (no long waiting around) and with no hidden fees or charges. Everyone was exceeding polite and upbeat. It was indeed an exceptional experience. More

Good experience I just purchased a new Mazda CX-5 vehicle, and I had a good experience with the sales team. We closed the deal very quickly and efficiently. A minor e I just purchased a new Mazda CX-5 vehicle, and I had a good experience with the sales team. We closed the deal very quickly and efficiently. A minor error with the sales tax amount was quickly resolved. More

Good service Very helpful and quick in getting my service handled for me. I would recommend this dealership. Joan was very helpful. Thanks to all for your help Very helpful and quick in getting my service handled for me. I would recommend this dealership. Joan was very helpful. Thanks to all for your help More

Quick Professional Courteous Jacob in Service was very polite and really seemed interested in making my experience exceptional. The wait was exactly what he said it would be an Jacob in Service was very polite and really seemed interested in making my experience exceptional. The wait was exactly what he said it would be and maybe shorter. He went over the paperwork with me; walked me to my car and asked me if I had any questions. Richard Bly, the gentleman who sold me the vehicle also came to check on me and as usual hw is always helpful. This is My second vehicle from Town North and I have always been 100% satisfied. Thank you More

Another great experience Well it’s rare to hear people day “I love buying a car.” But that’s exactly how we feel every time we know it’s about time to get a new car. For t Well it’s rare to hear people day “I love buying a car.” But that’s exactly how we feel every time we know it’s about time to get a new car. For the past 10 years we have become regulars at Town North Mazda. Working with the whole team, Alex, Christian, Richard, the F&I team, Victor in service, and even the Cashier, Penny, is a constant pleasure. We just got our 7th Mazda, a 2019 CX-5 for our daughter, and it seems like #8 (for me) is a couple weeks away. Thanks for making us Town North Mazda customers for life! More

Director Marketing Yes, I did recommend your dealership, efficient and helpful in the choice with the best options not pushing the most expensive one, so in the end, I a Yes, I did recommend your dealership, efficient and helpful in the choice with the best options not pushing the most expensive one, so in the end, I am a satisfied customer without remorse that helps compare to the second point I am making. From Mazda USA point of view, I delay my purchase because I was waiting for the new engine Active X very disappointed that this is not possible to get it in the USA, I was ready to switch brand. But dealership won me back. More

Friendly, low-key, easy going treatment Railynne Kendall and Sammy Benton were wonderful to work with me so patiently. Nice selection of certified pre-owned cars. Love my Mazda's, this is Railynne Kendall and Sammy Benton were wonderful to work with me so patiently. Nice selection of certified pre-owned cars. Love my Mazda's, this is my 4th. More

Town North Mazda New Car Purchase Experience After quite a bit of research on compact SUVs, I narrowed my list to three, including the Mazda CX-5. My wife and I visited Town North Mazda about a m After quite a bit of research on compact SUVs, I narrowed my list to three, including the Mazda CX-5. My wife and I visited Town North Mazda about a month before we needed to make our purchase. Our sales pro, James Fuquay, was the definition of a product expert. We reviewed the various trim levels and decided to test drive the Signature Edition. We were up front about our timing; that did not impact in any way James' attention to detail. He reached out to us one time after our visit to make sure we had all the information and experience with the car we needed. After visiting the other two dealers, comparing the plusses and minuses of each car and dealership, and approaching our purchase deadline, we went back to Town North Mazda. We set up an appointment with James and in less than an hour had a 'done deal'! The F&I experience was painless... and James did a terrific job through the sales process all the way to his vehicle delivery training. Can't recommend James enough... and the CX-5 is as fun to drive and as nice a vehicle as any we have ever owned. Kudos to Town North Mazda, James and Mazda... very much a great car-buying experience. More