Town North Mazda
Richardson, TX
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I purchased my 2008 CX-9 GT in 2008 from Town North Mazda and every time I've had service, from reception, to workmanship, to checkout has been exemplary. My family has purchased 3 vehicles from them and we and every time I've had service, from reception, to workmanship, to checkout has been exemplary. My family has purchased 3 vehicles from them and we have always been treated right. I won't take my car business anywhere else. More
Work was done quickly and the ability to provide a loaner vehicle so I can continue on with my day made me trust that the service would be done well vehicle so I can continue on with my day made me trust that the service would be done well More
Was definitely meant to be helped by Dylan. I have had the same dream car for 3 years now. Shared with him the details and he brought my dream car to life!! the same dream car for 3 years now. Shared with him the details and he brought my dream car to life!! More
Exceptional service felt the same way when I brought the car from mazda.. I cannot say enough about this location and how they treat their customers car from mazda.. I cannot say enough about this location and how they treat their customers More
Victor, my service advisor at Town North Mazda, is proactive and awesome! He took care of my scheduled maintenance quickly, found a small issue, and got that taken care of. Kudos to Victor for such ou proactive and awesome! He took care of my scheduled maintenance quickly, found a small issue, and got that taken care of. Kudos to Victor for such outstanding work! More
I received excellent service from Fabian. There was no pressure and he took extra time to explain all the features of my new CX30. Overall it was a very nice experience at this dealership. pressure and he took extra time to explain all the features of my new CX30. Overall it was a very nice experience at this dealership. More
Amazing service from Richard and Ashot. They both helped show me different vehicles that would fit my budget and made sure it was exactly what I wanted. Would recommend to everyone!! show me different vehicles that would fit my budget and made sure it was exactly what I wanted. Would recommend to everyone!! More
These people don't warrant a single star. The salesperson, Isaiah, is the singular decent thing about this horrible, horrible place. I was preapproved with my lender, and only wanted to use MY le salesperson, Isaiah, is the singular decent thing about this horrible, horrible place. I was preapproved with my lender, and only wanted to use MY lender. We knew what we wanted, and tried to put a deal together. After the typical embarrassingly low trade in offer, they upped the ante by a paltry grand, which still left it about 2.5K back of book...for a loaded SUV in a market where good used cars are hard to find...just being profanely greedy. Then the sales manager shows us the deal, and we find that, for a new 2020 model about to be a year old, they're only taking 2 grand off sticker---mind you, this is the current Mazda incentive! They weren't dealer-discounting the vehicle at all! So I began showing him examples of other dealer who were online advertising ALL of their comparable vehicles at discounts totalling 5.5-6K. So he starts his salesy BS about how you should avoid so and so dealer because they add 1000 dollars to every car, to which I said, and their deal would still be 4 grand less than yours! So we left, and the finance managers (2 of them!) began calling me throughout the next day. I couldn't accept their many calls because I was in meetings literally throughout the day, and had made it quite clear to them. They ultimately reach my wife and give her ridiculous--I mean preposterous terms---and then the final insult to injury is that I got 5 new hard credit inquiries---and I NEVER AUTHORIZED THEM TO PULL MY CREDIT! This place sucks more than any dealership I've ever worked with, and I will tell EVERYONE I can to avoid this place like the plague. Horrible, horrible place with horrible, horrible people out to scam you. They prey upon peoples' ignorance, do unethical and illegal things like pulling your credit without authorization...you name it, I bet they do it. More
Consistently excellent service from Victor, Crystal and the entire Town North Mazda family! A++ The service we receive will bring us back every time, even after a 30 minute drive. the entire Town North Mazda family! A++ The service we receive will bring us back every time, even after a 30 minute drive. More