Town North Mazda
Richardson, TX
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Feels like a small town dealership. They do it right. The technician video was very professional. Prices are also extremely reasonable. We will back, and are excited about their new construction as well! technician video was very professional. Prices are also extremely reasonable. We will back, and are excited about their new construction as well! More
Great experience! Thanks to Will, Fabian, Craig, Alex and Isaiah. I appreciate you guys. We hit a snag but you guys made sure I left happy. I love my car and its one of a kind! Cheers Isaiah. I appreciate you guys. We hit a snag but you guys made sure I left happy. I love my car and its one of a kind! Cheers More
Awesome customer service experience and details regarding vehicle service issues. Loaner car provided I did not have to miss or wait for any appointments. I Plan to return for maintenance when needed. vehicle service issues. Loaner car provided I did not have to miss or wait for any appointments. I Plan to return for maintenance when needed. More
Victor was great, got me right in, love the video inspect of my car by service tech. This is like being in service area with tech looking over your vehicle. of my car by service tech. This is like being in service area with tech looking over your vehicle. More
My advisor Crystal Ramirez kept me informed through out the process. The technician was sending me Videos of what he was doing and telling me of finding of my car. That was pretty awesome. My husband to the process. The technician was sending me Videos of what he was doing and telling me of finding of my car. That was pretty awesome. My husband took the car in so I was forwarding the info to him. The techyeven came out to talk to him. The only thing that was unacceptable was that I had an appointment and the wait was 1 hour 1/2. More
Victor was great to work with. He checked my Extended Warranty and it covered my new tire, no charge. He is fantastic and truly took care of my situation. Warranty and it covered my new tire, no charge. He is fantastic and truly took care of my situation. More
The staff is always friendly and professional. I also love the video that the Senior tech sends to give me an idea of whats going on with my vehicle. It makes me even more comfortable with bringing my ve love the video that the Senior tech sends to give me an idea of whats going on with my vehicle. It makes me even more comfortable with bringing my vehicle in. More
Feels like family...the Town North Team always goes beyond what's expected to ensure a very professional, clearly communicated experience. They offer a personal and genuine interest in my situation and beyond what's expected to ensure a very professional, clearly communicated experience. They offer a personal and genuine interest in my situation and I never feel as if I am an inconvenience. They are helpful in answering my numerous questions so that I can make the best decisions for my budget and my vehicle(s). More
Incredible experience with Town North Mazda - from "just looking" to "found the most INCREDIBLE car"! Amazing customer service (no pressure, comfortable/professional atmosphere); Great communication throug looking" to "found the most INCREDIBLE car"! Amazing customer service (no pressure, comfortable/professional atmosphere); Great communication throughout process; Competitive pricing. From start to finish, thankful we came to this dealership. Alex (General Manager) and Alec (sales) were exceptional. Highly recommend this dealership and we love the car we purchased! (CX-9) More