Town North Mazda
Richardson, TX
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Victor Bernal was a tremendous help with servicing my grandson's Miata. Victor helped me with my 2004 Miata from 2004-2012 and did a great job. The fact that he has been with Town North service for 24 ye grandson's Miata. Victor helped me with my 2004 Miata from 2004-2012 and did a great job. The fact that he has been with Town North service for 24 years gives him a wealth of practical experience on the service drive. Victor guided the process from the appointment stage all the way through a fairly complicated 13 line repair order. Well done! (However, I did have one experience that was less than good. When we arrived to pick up the car, the advisor on duty had difficulty getting the attention of the valet "A.J" to bring the car around. A.J. was standing at the write-up desk only a few feet away but had to be spoken to THREE times before he heard the advisor's request. He was wearing earbuds and was looking down at his device and was completely unaware of anything else going on. Pretty inexcusable and not a good reflection on all the other hard working employees in the service department). More