Town Nissan
Wenatchee, WA
2 Reviews of Town Nissan
Best sales experience ever! Fantastic dealership! We were "browsing" different cars and dealers in our search of my wife's next car. Phil Satterfield approached me and I immedia Fantastic dealership! We were "browsing" different cars and dealers in our search of my wife's next car. Phil Satterfield approached me and I immediately could tell he was a no BS salesman. I was looking at SUV's. He showed me a 2019 Rogue, then asked what kind of features my wife needed. After explaining and talking him my preferred price range Phil asked if i had to have a 2019 or not. When I explained I would even consider a newer used vehicle he asked me a brand new 2018 Rogue that they had left. It was blue, which isn't our preferred color, but with Phil's encouragement, i decided to drive it. After i finished the impressive drive, my wife called and had decided to take the rest of the day off. I told her to come drive it, so she did. While she was like myself on the color night being what we were going to get, she liked it. So I let Phil know we were going to go finish looking at other vehicles, and and for his card. The best part of my experience was Phil was smart enough and gracious enough to know NOT to press the sale right then. After spending the rest of the afternoon test driving and having dealers try to make us "buy" right now we ended up preferring the Nissan Rogue, and also, particularly, Phil. We called Phil and went back and bought the Rogue. BEST. DEALERSHIP. EXPERIENCE. EVER. Faster I have ever bought a car. No BS. No forced up sales. No 3 hour back and forth. Great Customer Service! More
Terrible service We spoke with a salesman who set us up to test drive a few trucks. We found childcare, drove two hours, and the guy did not have the truck waiting for We spoke with a salesman who set us up to test drive a few trucks. We found childcare, drove two hours, and the guy did not have the truck waiting for us. In fact when he came back from "looking for the trucks" he let us know they were sold. Total jerk. More