Town East Ford - Service Center

Town East Ford responded

Thank you for sharing your feedback with us. We are genuinely sorry to hear about your disappointing experience with our sales team and the lack of communication regarding the pending items. This is not the level of service we strive to provide, and we understand your frustration. To address your concerns promptly and ensure that all outstanding issues are resolved, please reach out to Eddie Almodovar at ealmodovar@vtaig.com. We appreciate your patience and would like the opportunity to make things right. Thank you for bringing this to our attention.

Town East Ford responded

Thank you so much for your kind words! We're thrilled to hear that Shannon provided you with such helpful and caring service. Keeping our customers informed and showing genuine care is something we strive for, and it’s wonderful to know Shannon excelled at this. If there's anything else we can do for you, please let us know. We appreciate your feedback and look forward to seeing you again!

Town East Ford responded

Thank you for your positive feedback! We're delighted to hear that you feel well taken care of and that our team ensures everything is done correctly the first time. Your satisfaction is our top priority, and we're glad to have met your expectations. If there's anything more we can do for you, please let us know. We appreciate your support!

Town East Ford responded

Thank you for your feedback! We're glad to hear that most of your experience was positive, but we're sorry for the inconvenience caused by the misplaced key and the communication issues. We understand how frustrating this must have been and appreciate your patience. We will address this with our team to prevent it from happening again. If there’s anything else we can do for you, please let us know. We value your business and hope to provide a seamless experience in the future.

Town East Ford responded

Thank you for sharing your experience! We're delighted to hear that Jim provided you with excellent and professional service, making you feel like our top priority. We aim to give each of our customers personalized attention, and it’s great to know Jim accomplished that for you. If there's anything else we can assist you with, please let us know. We appreciate your feedback and your business!

Town East Ford responded

Thank you for your kind words! We're thrilled to hear that Jim consistently provides excellent care and service. If you need anything else or have further questions, feel free to reach out. We look forward to serving you again!

Town East Ford responded

Thank you for the great feedback! We’re delighted to hear that Erica made your experience quick and pleasant. We look forward to welcoming you back! If you need anything in the meantime, just let us know.