Town & Country Jeep Chrysler Dodge - Service Center

Customer Service at its best! There is only one experience better than buying our Jeeps at Town & Country in Levittown, NY; namely having them serviced by Town & Country's excellen There is only one experience better than buying our Jeeps at Town & Country in Levittown, NY; namely having them serviced by Town & Country's excellent Service Department under the direction of their Service Consultant, Jim Ingrassia. Mr. Ingrassia is the consummate professional. He has provided unparalleled customer support each and every visit since 2007. I find Mr. Ingrassia to be very knowledgeable, helpful, courteous, and most importantly, trustworthy. We are currently a two-Jeep family; however, when the time comes for my next daughter to purchase her first car, I will not hesitate to direct her to the folks at Town and Country. More

Excellent service I brought my vehicle to Firestone on Hempstead Turnpike in Levittown for a balance and brake light problem they told me something I didn't believe I I brought my vehicle to Firestone on Hempstead Turnpike in Levittown for a balance and brake light problem they told me something I didn't believe I had a bad experience and didn't feel right when I left. I went to Jim at Chrysler for the same problem. When he called me up after he had my town and country van checked he said he found the problem was covered under the warranty. Thank g-d for Jim's honesty. More

Excellent customer service and overall experience. I would like to thank Service Consultant Jim Ingrassia for his excellent customer service and willingness to go the extra mile. Mr. Ingrassia's knowl I would like to thank Service Consultant Jim Ingrassia for his excellent customer service and willingness to go the extra mile. Mr. Ingrassia's knowledge and professionalism towards resolving my vehicles problem was greatly appreciated. Over the past few years I have had to bring the car in for service on several occasions, and without fail Mr. Ingrassia is there to greet me with a warm "hello" and I am confident that he and his team will get the job done! Once again I would like to commend Mr. Ingrassia and thank him for his assistance. More

Best service center! This Jeep dealership is great! We all own Jeeps from there and Jim at the Service Center is the best! It's always a great and easy experience. This Jeep dealership is great! We all own Jeeps from there and Jim at the Service Center is the best! It's always a great and easy experience. More

Excellent friendly service! We have leased and/ or purchased 4 cars from this dealership. Our salesman is great but once you buy the car you deal with the service department. We We have leased and/ or purchased 4 cars from this dealership. Our salesman is great but once you buy the car you deal with the service department. We will continue to go to this Jeep dealership to lease or buy because of the great and professional service we get with Jim Ingrassia. He goes out of his way to make your visit for service a quick and pleasant one. More

another great experiance thanks to jim as always jimmy provided the best service my car was ready when promised and hes always helpful jim is a credit to your company he deserves a raise as always jimmy provided the best service my car was ready when promised and hes always helpful jim is a credit to your company he deserves a raise More

Service I bought my Jeep Patriot from this dealer, and my boyfriend bought his Jeep Grand Cherokee. When I bring them both to the service center for everyday I bought my Jeep Patriot from this dealer, and my boyfriend bought his Jeep Grand Cherokee. When I bring them both to the service center for everyday needs, (oil changes, inspections, etc.) Jim always greets with a smile and makes the visit's enjoyable, rather than frusterating. He accomodates my needs in order to make the visit short and sweet and understands my needs to be on time for work. Jim is pleasure to work with in person and on the phone, and I would highly reccomend his customer service to others. More

Can do attitude very much appreciated I need my car to get to work like most Long Islanders. After my annual inspection found leaking rear shocks I called the Service Dept at Town & Countr I need my car to get to work like most Long Islanders. After my annual inspection found leaking rear shocks I called the Service Dept at Town & Country to schedule an appointment (car has extended warranty). With no loaners available for more than a week, Jim Ingrassia was able to give me a Saturday morning appt which enabled me to get my shocks replaced and not miss work. I appreciate his accommodating and professional demeanor. It was a pleasure dealing with him and I will ask for him in the future if need be. More

Fantastic service on warranty repairs when I needed it most! I've never been to this dealership, and hasn't purchased anything from them. One of cylinders on my Charger developed low compression and needed warra I've never been to this dealership, and hasn't purchased anything from them. One of cylinders on my Charger developed low compression and needed warranty work. I called their service dept., got on the phone with Steve who was very friendly, took down all my info, scheduled appointment sooner than another dealership. Brought the car in on Monday, and another friendly person Jim Ingrassia quickly processed me, and I was on my way. Jim was very friendly, and you can tell when a person genuinely wants to help, and make you happy with service - that was Jim. My car was ready on Thursday. No charge. No one tried to sell me anything. Jim even assured that the car was cleaned. If I knew about Town&Country I would've bought my Charger from them even though they are further away from me than another dealership. Fantastic experience! Friendly staff who wants to make their customers happy. Next time I need a car, I bring my business to you guys. Big THANK YOU! More

It's all about the service! I have bought a few cars from this dealership and I have had them take care of all my maintenance for years. I love that I receive regular monthly ma I have bought a few cars from this dealership and I have had them take care of all my maintenance for years. I love that I receive regular monthly mailings informing me of specials and advice on when and how to take the best possible care of my cars. Right now I currently have a Chrysler 300C and my wife drives a Jeep Cheroke. No one likes having car troubles and when you do it can become quite burdensome on your life. I have had great service from Town & Country in-particularly Jim Ingrassia. I call Jim the miracle worker. He is always very friendly when I come into the shop with car problems and when they are serious he is my rock. His confidence in his abilities to take care of not just my cars but also my life concerns are above and beyond my past experiences with service centers. He has come through for me time and time again and I wanted to take this chance to praise him. There are many dealers in the area and some with just as good sales reputations but the one thing that keeps me buying my cars at Town & Country is Jims confidence in both his abilities and those who work under him. Thank you Jim and all the rest over at T&C Service. Dr. Philip Epstein More