Town & Country Jeep Chrysler Dodge - Service Center

Provides phony maintainence booklet and tells you that your warranty will be void if you do not follow their direction: i.e.: Coolant Flush at 32k and 2 years 10 months. Chrysler says 102k and 8.5 yea your warranty will be void if you do not follow their direction: i.e.: Coolant Flush at 32k and 2 years 10 months. Chrysler says 102k and 8.5 years. Transmissiion trouble code reflashed. "Your transmission fluid/filter must be replaced at 30k; that is the problem" $300 for this "service". Factory says 120k. Get the picture? Do not set foot in this place. Nice guys, but they smile as they stab you in the back. More

purchasing car at this dealership was pleasant. The car had some issues that needed to be addressed. The service adviser Frank had my car for a week to diagnose a rough idle and rear window defroster and had some issues that needed to be addressed. The service adviser Frank had my car for a week to diagnose a rough idle and rear window defroster and vibration. I was given a loaner car (POS) for the time they had my car. The car had no codes so it ran ok to them. the rear defroster was working as designed. and the vibration could not be simulated. It was clear this was a list of excuses not answers. From looking at other service posts Frank has been shoveled around dealerships like a deck of cards. Because he doesn't know what hes talking about. the rough idle was a dirty throttle body. the rear defroster was a broken wire. and the vibration was a transmission mount. To bad Town & Country doesn't have any mechanics among the service department. More