Town & Country Jeep Chrysler Dodge - Service Center
Levittown, NY
131 Reviews of Town & Country Jeep Chrysler Dodge - Service Center
Jim was friendly and explained what repair needed to be done and gave me an accurate price and time estimate for the work to be done. Everything was done quickly and correctly. done and gave me an accurate price and time estimate for the work to be done. Everything was done quickly and correctly. More
I have been going to this service department since I bought my car in 2010. Every time I go in to have my Jeep serviced I am greated and explained what needs to be done. All of the employees are wonderf bought my car in 2010. Every time I go in to have my Jeep serviced I am greated and explained what needs to be done. All of the employees are wonderful. I have never left the service center unhappy. More
Having been a semi-new certified Jeep Compass owner; my prior experience was all Ford. I have to admit that the level of service at this center is optimum. My spouse who is a long time Jeep owner deals wit prior experience was all Ford. I have to admit that the level of service at this center is optimum. My spouse who is a long time Jeep owner deals with East Hills Jeep which is closer to me. But it was the entire experience from the sales to the personalized professional Mr. Ingrassia and his team has given me. I am in a service industry for over 19 years, and know when that customer service is poor and lackluster. That is not the case here. On this particular occasion I had to unexpectedly bring my car in because the lift gate would not stay up, the timing could not be worse. I had a business function and would not be available to wait for my car to be serviced. It was Jim that had the brilliant idea to get a loaner and they would take my cell phone and contact me when the work was done. True to his word he did that and more. The car was serviced, cleaned, and ready to go. I love this man. This experience has been in a word SUPERB. Thank you. Tanya Patterson-Stanley, M.P.A. Assistant Director of Financial Aid Office: 516.686.7415 Fax: 516.686.7764 Office Hours 8:30 – 4:30 NYIT College of Osteopathic Medicine Northern Boulevard – Serota Room 205 P.O. Box 8000 Old Westbury, NY 11568-8000 Education is the ability to listen to almost anything without losing your temper or your self-confidence. Positive thinking evokes more energy, more initiative and more happiness. "The happiest of people don't necessarily have the best of everything they just make the most of everything that comes along their way.” More
Jim was so great. Excellent costumer service. Really took care of my car and was so easy and approachable. My car was ready ahead of schedule. I would go back to Jim for any of my Jeep service needs. took care of my car and was so easy and approachable. My car was ready ahead of schedule. I would go back to Jim for any of my Jeep service needs. More
I am often bringing my vehicle in for service. However, every time I speak with Jim he is extremely rude and disregards my problems. When I try to speak with him he speaks over me and does not let me, the every time I speak with Jim he is extremely rude and disregards my problems. When I try to speak with him he speaks over me and does not let me, the customer, even get to explain myself. His customer service skills need to be improved. I am always leaving this place extremely disappointed and regretful for doing business with them. More
The Service Department at Town & Country Jeep Chrysler Dodge, Levittown, New York, is second to none. Mr. Jim Ingrassia, their Service Consultant, is a superb representative of Town and Country. Chrysler Dodge, Levittown, New York, is second to none. Mr. Jim Ingrassia, their Service Consultant, is a superb representative of Town and Country. Mr. Ingrassia is knowledgeable, personable, helpful and trustworthy. At present, we are a two-Jeep family. However, when my next child is ready to drive, we will purchase/service her car at Town and Country, a dealership we trust. I would be remiss if I didn't commend the Service Department's Ms. Peggy Kerrigan. Peggy is the consummate professional; and like Jim, she is a first-class representative of Town & Country. More
I would highly recommend this dealership. I had a great experience with Jim Ingrassia, very informative, positive and helpful. I enjoy doing business where the employees are friendly. My car is perfect.. experience with Jim Ingrassia, very informative, positive and helpful. I enjoy doing business where the employees are friendly. My car is perfect.....thank you More
Jim is nothing but nice and accommodating whenever I need anything done with my jeep. always a great experience visiting with jim and Stacie when my baby is sick thanx much guys. anything done with my jeep. always a great experience visiting with jim and Stacie when my baby is sick thanx much guys. More
Jim Ingrassia, Service Consultant for Town & Country in Levittown, NY, makes every service appointment an extremely pleasant experience. He is a first class representative of the Service Department at in Levittown, NY, makes every service appointment an extremely pleasant experience. He is a first class representative of the Service Department at Town & Country. Mr. Ingrassia is knowledgeable, polite and personable, as well as the consummate professional. As a very satisfied owner of a 2007 Jeep Cherokee, I was able to influence my daughter to buy a 2011 Jeep Liberty two years ago. My best argument was how well we are treated by the Service Department. More