Town & Country Jeep Chrysler Dodge - Service Center
Levittown, NY
131 Reviews of Town & Country Jeep Chrysler Dodge - Service Center
The AC of my Jeep Cherokee was blowing hot air , I came in they ordered new parts and fixed it as promised. I am waiting to see in the summer how the AC will work, Jim did test it out, and it was blowing c in they ordered new parts and fixed it as promised. I am waiting to see in the summer how the AC will work, Jim did test it out, and it was blowing cold air. Thank you Jim and Town & Country!! Service: Air conditioning More
Terrible customer service. Have to call 5 times in one day to get information about your car. Was told someone would reach out to me but never did. Service advisor did not info Have to call 5 times in one day to get information about your car. Was told someone would reach out to me but never did. Service advisor did not inform me car would remain overnight following a morning appointment, and not once reached out with information. The shop fabricates problems with your car and gauges you with their prices. Overall a very shady business and would not recommend anyone bring their vehicle for service here. More
Getting service at this dealership has been one of the worst experiences of my life. Returned for the same issue several times with no resolution, never given a loaner, and this last time they had my car worst experiences of my life. Returned for the same issue several times with no resolution, never given a loaner, and this last time they had my car for a month and no one can tell me what was done because the rep was on vacation. Was given no paperwork when I picked up the car and still do not have a functioning vehicle. They constantly lie and are not at all helpful or willing to investigate issues More
The Service Dept is HORRIBLE. They have no clue what an appointment means. Brought my truck to have a part installed at my appointment time of 8:30. The job was schedule to take 1.5hrs (which when reviewin appointment means. Brought my truck to have a part installed at my appointment time of 8:30. The job was schedule to take 1.5hrs (which when reviewing online was 1hr longer than install should have taken - overcharged). At 12:30 I called them and was told it would probably be at least another hour. they called me at 1:45 that it was done. I WILL NEVER COME BACK TO THIS DEALER AGAIN and would tell everyone and anyone who is thinking of coming here, go to another dealer. More
After discovering a new gas leak near the gas tank on our 1994 Jeep Wrangler, Travis Morley had us cover once again! Travis setup an appointment for us to bring the Jeep in and we had it back the next day! 1994 Jeep Wrangler, Travis Morley had us cover once again! Travis setup an appointment for us to bring the Jeep in and we had it back the next day! No leak! Great customer service and great service work. More
Jim is extremely helpful, knowledgeable, and patient. Thank you for all of your help during such a stressful time. I will definitely be referring others to this location. Many blessings. Thank you for all of your help during such a stressful time. I will definitely be referring others to this location. Many blessings. More
So this is my second review of this dealership. They responded to my last review of what can we do to make this right. I told them they need to fix my car and give me a loaner and they still refuse to responded to my last review of what can we do to make this right. I told them they need to fix my car and give me a loaner and they still refuse to and keep telling me that it is protocol that I need to rent my own car at my own expense. To make matters worse now my power seats are not working. So don't pay any regards to their response to any negative criticism it is only lip service. #lemonlaw #jeepandchrysler #lipservice More
Keeping my Hemi Durango on the road! I have been with Jim and Town for over 12 years and they have always been professional, on time, honest and fair with me. My Durango has over 130k on I have been with Jim and Town for over 12 years and they have always been professional, on time, honest and fair with me. My Durango has over 130k on it and I am still not ready to part with it, always ready to get me a loner if it needs overnight work or parts to order. Thanks Jim! More