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Town & Country Jeep Chrysler Dodge Ram
Levittown, NY
3,136 Reviews
The strong and committed sales staff at Town & Country Jeep Chrysler Dodge Ram is waiting to guide you in your search for a new car! We maintain a large inventory of new and pre-owned Jeep Chrysler Dodge Ram vehicles that you can get a great deal on with the help of our friendly staff. Other things you'll find at our Levittown, NY dealership include top tier service, a fully stocked inventory of OEM car parts and more specials and incentives than you'll know what to do with!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,136 reviews
May 20, 2013
Bobby T and everybody at the dealership were very nice, informative on the vehicle that i bought. Bobby T. and the F & I Dept were understanding where my monthly payments have to be and they help me achiev informative on the vehicle that i bought. Bobby T. and the F & I Dept were understanding where my monthly payments have to be and they help me achieve that goal. Overall customer service was great, the dealership made sure i understood everything about the vehicle and the terms of my loan. I would recommed this dealership to other people that i know. More
by DevilS05
Employees Worked With
Robert Tantillo
May 19, 2013
Jim Ingrassia is the most professional person I have ever delt with when walking into a commercial establishment. He is a pleasure to deal with and very polite. I will always bring my two vechicles that I pu delt with when walking into a commercial establishment. He is a pleasure to deal with and very polite. I will always bring my two vechicles that I purchased from this dealership for service as long as i can deal with Jim. More
by sanyos
Employees Worked With
Jim Ingrassia
May 17, 2013
I was looking to buy a brand new jeep wrangler sales rep was more concerned in my trade in value of my car didn't seam like she even wanted to sell a car it made me feel like i was wasting her time. was more concerned in my trade in value of my car didn't seam like she even wanted to sell a car it made me feel like i was wasting her time. More
by jrspeed38
May 14, 2013
Bobby was extremely knowledgeable and pleasant to do business with. Will definitely recommend Bobby and company to family and friends. I am very happy with my Buick Lacrosse. business with. Will definitely recommend Bobby and company to family and friends. I am very happy with my Buick Lacrosse. More
by maja1959
Employees Worked With
Robert Tantillo
May 13, 2013
The service that I found here was amazing. It was my first new car and they showed all the options and were able to make everything ver easy and fun. Manny the salesman was great he showed me cars that first new car and they showed all the options and were able to make everything ver easy and fun. Manny the salesman was great he showed me cars that i could buy but most of all showed me why i should buy this one, Overall my experiance here was great. Everyone was Fast, Fun and Friendly. More
by sykostig
May 12, 2013
Initial Salesperson (LONDON) was very nice but because he was busy with another customer - we ended w/ some ROB MERK character ... We were trying to purchase a used 2011 KIA SORENTO orig priced on interne was busy with another customer - we ended w/ some ROB MERK character ... We were trying to purchase a used 2011 KIA SORENTO orig priced on internet @ $15,995 - confirmed via email & phone call w/ Dan & Chris (INTERNET SALES DEPT) - when I arrived at dealership - was told that price was for those who financed (which was NOT stated on AutoTrader) ... price would being $16,800 = then they tacked on TRANSPORTATION FEE & DEALER PREP (an add'l $1100) = carfax showed the car came from 3 miles away @ AUTOWORLD KIA... Then they tack on add'l dealer / registration / ppwk fee and gas fee after all their fees + taxes - final price $19500 .... get to the final stages of signing ppwk after waiting 5 hrs for them to "prep" the car - we find that the "FINAL" price is $19,733 and then we were only getting 1 set of keys... We decided enough - we wanted to end the deal and get our money back - we have to hear the sales person complain how this was a complete waste of their time & effort (never mind we the customers that wasted 4-5 hrs waiting for them) and then the sales manager asks us "what the problem was" - as we try to respond - he doesn't like what he hears so he says "you talked yourselves out of the car" and when we wanted our $500 back - he responds beligerently with "our back office is gone-I don't have the ppwk to process refunds during the weekends only from MONDAY thru FRIDAY" ... Clearly this is a dealership that only prefers clients who are easily duped. The sales manager and this ROB MERK character lack the couth to understand that customers actually expect 2 sets of keys and for a difference of $400 on a purchase where customers already stepped up $1500 - who is really the one wasting whose time?? To the sales mgr - Mr. Cruz - you should consider yourself quite lucky my kids were with me because you truly deserve a tongue lashing for th rudeness and absolute lack of consumer insight to be a "sales" manager ... an etiquette lesson is definitely in order for both you and Mr. Merk ... Clearly - this is a dealership we are relieved our $19,500 did NOT go to fund... I am looking forward to the followup after filing my complaints with the BETTER BUSINESS BUREAU and CONSUMER AFFAIRS and JEEP CHRYSLER ... More
by maydoyle
Employees Worked With
May 11, 2013
Jim Ingrassia is helpful and informative every time I have a service issue. He always lets me know what except from the repair and calls me to keep me informed of the progress. It is always a pleasure wo have a service issue. He always lets me know what except from the repair and calls me to keep me informed of the progress. It is always a pleasure working with Jim. More
by amyob
Employees Worked With
Jim Ingrassia
May 09, 2013
Well do not know where to start. Jim Ingrassia has been nothing but a pleasure every time I go in to service my Jeep Liberty..I met Jim about two years ago when I Had my jeep commander and he guided me in nothing but a pleasure every time I go in to service my Jeep Liberty..I met Jim about two years ago when I Had my jeep commander and he guided me in all the right directions on how to go,about trading it in and getting another jeep. Now I have a Jeep Liberty and again he has been nothing but a pleasure when dealing with him.As soon as you walk in the door at the service dept he is greeting you with a big smile answers all your questions and cracks a joke or two... I would highly recommended a big raise for this man.There are not to many friendly people left that are so willing to help a customer... Thank you also to the great guys who do the work on my car fast and quick .. Thanks for letting me write a review about these guys. Cristine Lesko 2011 jeep liberty owner :):):):):) More
by Cristine68
Employees Worked With
Jim Ingrassia
