Town & Country Jeep Chrysler Dodge Ram

Scam- added extended warranty price to car price, so if you cancel warranty you will NOT receive a full refund and they will not have to lose their profit. They also threaten to sue you if you cancel warra you cancel warranty you will NOT receive a full refund and they will not have to lose their profit. They also threaten to sue you if you cancel warranty. Teresa in financing makes you wait 5 hours before seeing her and then pulls this scam on you. They also say they do a 115 pt inspection on the car, not the one I got. I found out the back window was broken and then replaced because they left glass in the tailgate and grease and dirt all over. Tried to get someone to clean it, but since they made me wait 7 hours, the detailing department was gone for the day, DO NOT BUY FROM THIS DEALER! THEY DON'T CARE ABOUT THE CUSTOMER they only care about making a dollar. More

It's hard to be kind when you are treated poorly, ignored, and lied to. I called, spoke to a salesperson who promised to call me back in five minutes. He didn't call back at all! I visited the dea ignored, and lied to. I called, spoke to a salesperson who promised to call me back in five minutes. He didn't call back at all! I visited the dealership, found the vehicle I was interested in, and when we went to the sales office to discuss the vehicle, we found the door locked and everyone gone. We were in plain sight with the vehicle, the salesperson knew we were there for that vehicle and yet he locked the door and left without a word to us. When I called the following day, he told me he was with a customer and would call me back in 10 minutes. He never called back. I went back the dealership the following day. Not even did he not recognize me, but when I told him he failed to return my call twice, he was clueless, offering busy excuses. Yes, this was a used vehicle, not brand new, but it is still a sale and I expect to be treated like a valuable customer regardless of the purchase price. I asked in advance if this was 'one of those dealership that pile on the fees' and was told 'no.' A blatant lie as there were over $1500 in additional fees, including a Dealer Prep fee and the vehicle didn't have working hatch shocks! I wouldn't be surprised if there were more fees; my husband and I got up and left, leaving the next potential buyers questioning their place of purchase. Even though their price was quite good, I purchased my new used vehicle from East Hills Chevrolet in Roslyn and have nothing but wonderful things to say about them. No mountain of fees over the advertised price, they even negotiated down!, and I love my new used vehicle from them! More

I went to Town and Country Jeep yesterday because I was interested in a Jeep Liberty that I saw online. Youri was absolutely unenthusiastic and rude, he actually treated us as if we were privileged to eve interested in a Jeep Liberty that I saw online. Youri was absolutely unenthusiastic and rude, he actually treated us as if we were privileged to even be at the dealership. I don't even think he asked my name. When we started talking prices they said the price given was only if we financed through them AND added on well over $1000 in fees. $475 on a transport fee and $675 on dealer fees on a USED CAR? The fees were not only bogus and had little explanation but were astronomical. Youri refused to waive these fees or even reduce them. Anyway, long story short, I wasted my day here and will be taking by business somewhere else. THEY ARE LYING CROOKS AND WILL PLAY BAIT AND SWITCH WITH YOU UNTIL THE LAST SECOND. TAKE YOUR BUSINESS ELSEWHERE. More

BUYER BEWARE. We were charged $1,064 for a fully refundable service contract that we purchased on a used vehicle. I signed a paper, which we did not receive a copy of, stating they could charge us refundable service contract that we purchased on a used vehicle. I signed a paper, which we did not receive a copy of, stating they could charge us but it was presented to me as an authorization to charge our credit card for our down payment. It was never explained to us that they would charge us a fee for cancelling the contract even though MOPAR offered a full refund. So Town and Country kept $1,064 of our refund. Completely unethical business practice!!!!!!! MOPAR agreed that they have never heard of any dealer doing this. More