Town & Country Jeep Chrysler Dodge Ram

I purchsed my vehicle new from the Dealership in November 2008. I have since changed the location of my employment and getting to the dealer was not always convienient. I was having some mechanical issues th 2008. I have since changed the location of my employment and getting to the dealer was not always convienient. I was having some mechanical issues that i just wanted a Jeep certified mechanic to look into. Also, I had purchsed an extended warranty and was hoping some of the repair would be covered under my policy and wanted to give the dealership the opportunity for my business. I was able to get a loaner vehicle which proved to be priceless since parts needed to be ordered and the job would take a few days to complete. After getting the vehicle back, I noticed one of the items I requested did not get completed. When I called the dealer to explain I was greeted with an apology (not Jim ingrassia's fault) and assurance that it would be resolved without question. Everything that was promised was completed from start to finish to my full expectation. This includes the courtesy and pleasantness of Peggy, Jim Ingrassia, and I beleive Mark was the mechanic that did all the work. When I returned for the repair that was overlooked, I was due for an oil change, and rather than just get the service done, I was offered a package of 4 oil changes for one price. I did not hesitate to purchase the package deal and attribute this to the service and attention I received during my visit. Jim Koenig More

Town & Country Jeep Chrysler Dodge was willing to work with me through the steps of my new car purchase. My sales consultant was easy to relate to and provided excellent customer service. The finan work with me through the steps of my new car purchase. My sales consultant was easy to relate to and provided excellent customer service. The finance manager was also understanding and thoroughly explained the financial process. I am happy about my overall experience and my new vehicle purchase. More

Jim was not only understanding to my situation, but his constant communication was very helpful. He was very thorough and made sure the problem was solved completely before returning the car to me. I have constant communication was very helpful. He was very thorough and made sure the problem was solved completely before returning the car to me. I have dealt with BMW, Mercedes and Audi, and so far Jim has provided my with the best service i've ever experienced on my jeep srt8. More

Mike P, Mike L & Jason collectively, created an awesome buying experience for my new Jeep Unlimited purchase. Their customer service surpassed my expectations. With ease and efficiency they worke awesome buying experience for my new Jeep Unlimited purchase. Their customer service surpassed my expectations. With ease and efficiency they worked with myself and my husband to magically work us into our Jeep. What a pleasure to work with them and I would be sure to recommend them to any and all!!! Thank you again!!! More

I just purchased a new jeep limited truck from Bob Lindner. My husband and I were very happy with Bob's customer service. I felt like I was dealing with a family member he made us feel sure of the sal Lindner. My husband and I were very happy with Bob's customer service. I felt like I was dealing with a family member he made us feel sure of the sale and confident with the selection. Thanks again! More

my car buying experience at town and country was a very positive one. i would and definitely will go back ther for my next car positive one. i would and definitely will go back ther for my next car More

Although I didn't qualify for the discounts adversited, Manny and the sales team were able to get me the minivan I wanted at a great price!! Thank you and I would recommend this team to everyon adversited, Manny and the sales team were able to get me the minivan I wanted at a great price!! Thank you and I would recommend this team to everyone. More

Peter wasy very friendly and knowledgeable. He worked hard to get me a good price for the 2 cars I wanted and I wound up leasing 2 new vehicles hard to get me a good price for the 2 cars I wanted and I wound up leasing 2 new vehicles More

After a bad car accident, I had my car in another shop for over 3 weeks and they did not fix multiple issues and gave me nothing but a headache, making my life more difficult at an already difficult time. for over 3 weeks and they did not fix multiple issues and gave me nothing but a headache, making my life more difficult at an already difficult time. I should have known better and taken my car right to Jim at Chrysler in the first place! I called him for help and he immediately got my car into the shop, gave it a once over, figured out the problem and even fought with and advocated for me with multiple people at the car insurance company to make sure it got handled! Needless to say, I am extremely satisfied, I could have kissed Jim! in under a week my car was back on my driveway and the issues seem to be completely repaired! Thank God for Jim and the Town & Country Service team! I can not thank them enough, especially Jim for his professionalism and wonderful customer service! More

After shopping at many area dealerships I decided to stop at Town & Country on my way to sign for a Grand Cherokee Limited at a competing dealership. I am so happy that I stopped at this dealership! I was at Town & Country on my way to sign for a Grand Cherokee Limited at a competing dealership. I am so happy that I stopped at this dealership! I was greeted at the door and Michael Lester came to the desk right away to sit me down and answer all of my questions. They did not play any games and treated me with the utmost respect. After accepting my new offer I was introduced to the finance manager, Rich DeMott, who happens to be one of the nicest finance managers I ever met. Rich took the time to go over every single document with me and made sure I completely understood all of my financing options and the meaning of each document prior to signing the document. After the car was prepared Michael Lester sat with me in my new Jeep and showed me every single button and all of the new technology. I never felt pressured or rushed during my experience at Town & Country. To top off this wonderful experience, I called Rich DeMott at 10pm the night of my purchase with one last question - thinking I would leave him a voicemail for the next day, to my surprise he answered the phone!!!! He was so happy to hear from me, answered my question and made sure I was completely happy with the Jeep! I highly recommend purchasing a vehicle with Michael Lester and Rich DeMott. More