Town & Country Jeep Chrysler Dodge Ram

Excellent! We purchased a jeep compass at an extremely reasonable price, better than any other dealer in our area. Their online prices are accurate, believe it o We purchased a jeep compass at an extremely reasonable price, better than any other dealer in our area. Their online prices are accurate, believe it or not. We got a reasonable offer for our trade-in, and they took care of all our previous financing. Phil was excellent- honest and friendly. He made us feel comfortable with our purchase and trade. You can always trust a guy named Phil. Rich, who handled our financing, was very straightforward and explained everything to us simply. He was patient with us, explaining things multiple times until we felt comfortable. Overall, we are very pleased with our experience. More

Great Service! Jason Mascia was great! He was very easy to communicate to & very attentive to our budget. He did not try to sell us something we can't afford. In pas Jason Mascia was great! He was very easy to communicate to & very attentive to our budget. He did not try to sell us something we can't afford. In past at different dealerships, buying a car was stressful & aggravating. With Jason, he took care of every detail! Car shopping with Jason was a pleasure! I would definitely return to speak with Jason for my future car purchases. More

Amazing Customer Service Does your service manager make you feel like you are the most important customer in the entire universe? Well, Town and Country's Service Manager, Ji Does your service manager make you feel like you are the most important customer in the entire universe? Well, Town and Country's Service Manager, Jim Ingrassia, does just that each and every time we come in for service. Thank you, Jim, for taking such good care of our family's Jeeps and for always going above and beyond. We would also like to acknowledge Peggy, who like Jim, is the consummate professional. These guys wrote the book on customer service, and Town and Country is fortunate to have them as representatives of their dealership. More

If you need a car go here! Super friendly and super helpful, I always used to buy cars out right and get stuck with them after they had problems. My dealer was Robert Tantillo Super friendly and super helpful, I always used to buy cars out right and get stuck with them after they had problems. My dealer was Robert Tantillo aka Bobby T, he was super helpful helping me get into a lease at a price I could afford. More

Beware: Unadvertised fees If you're looking to pay up front or get your own financing, add about $2,600 to every advertised price from this dealership, in unadvertised dealer f If you're looking to pay up front or get your own financing, add about $2,600 to every advertised price from this dealership, in unadvertised dealer fees. According to salesperson Youri Chassagne, the company adds the following unadvertised fees to every price: (1) $1,100 in dealer fees ($400+ for bringing the vehicle to their dealership from an auction; nearly $700 for "dealer prep fees"); (2) $1,495 if you don't take dealer financing -- even if you pay in full upfront. Mr. Chassagne explained on September 27, 2014 to my wife and I that those fees are "written in stone" and will not be negotiated under any circumstances. [When I asked point blank if he was willing to blow up a $19,000 deal, to be paid in full on the spot, for a 2014 Jeep Compass over the $1,100 dealer fees, he replied, "Yes." He then said he also had to add $1,495 because I wasn't financing, saying "it helps to read the fine print in our ads." (The ads in fact do not disclose any fee for paying in full, only saying different versions of "prices include Town & Country Chrysler Jeep finance program.") I walked out after Mr. Chassagne refused several times to waive either fee, and purchased another vehicle for less elsewhere. Multiple written and phone requests for comment from the company, Mr. Chassagne, sales managers, and other personnel at the dealership went unanswered for several weeks. More

Honest, Caring, and very knowledgeable Jason looked out for me and got me a great jeep for a great price. I would highly recommend him to others. I will definitely go to him for my next car Jason looked out for me and got me a great jeep for a great price. I would highly recommend him to others. I will definitely go to him for my next car. Its nice to feel like the salesman is a good person and looking out for what is best for you as his client. My jeep has more features then I even expected for the money. I am so happy with my purchase! More

SPIDER INFESTATION After multiple attempts to have an issue resolved it still is not and you are now denying the fact that you have a major spider infestation in jeeps i After multiple attempts to have an issue resolved it still is not and you are now denying the fact that you have a major spider infestation in jeeps in the lot. More

Service consultant Jim Ingrassia made this a perfect visit What a pleasure to deal with. Caring man. Took care of all my vehicles needs. Would definitely buy from this dealership again. Every concern I had wa What a pleasure to deal with. Caring man. Took care of all my vehicles needs. Would definitely buy from this dealership again. Every concern I had was taken care of. More

THIS IS WHAT 52,000 GETS YOU MY CAR WAS NOT DELIVERED AS PROMISED. WHEN IT WAS DELIVERED IT HAD ONLY 1 KEY. IT TOOK THEM OVER A WEEK TO ADMIT THAT THEY LOST THE SECOND KEY. THE CA MY CAR WAS NOT DELIVERED AS PROMISED. WHEN IT WAS DELIVERED IT HAD ONLY 1 KEY. IT TOOK THEM OVER A WEEK TO ADMIT THAT THEY LOST THE SECOND KEY. THE CAR WAS NOT DETAILED WITH WRITING ON THE BACK SEAT BACK AND VERY LITTLE FUEL IN IT. MY OVERALL EXPERIENCE IS NOT FAVORABLE AND I WILL NOT BE GOING BACK TO THIS DEALER IN THE FUTURE DESPITE FREE SERVICE FOR A YEAR. I WOULD RATHER PAY FOR MY OIL CHANGES, ETC. THAN BE AGGRAVATED BY THEM AGAIN. I WROTE TO CHRYSLER ABOUT THESE ISSUES BUT THEY ARE NOT RESPONSIVE TO MY ISSUES. I WILL NEVER RECOMMEND THIS DEALER TO ANYONE. I AM A LOYAL CUSTOMER (OR SO I THOUGHT) HAVING LEASED MY SECOND GRAND CHEROKEE. I WILL NOT BE BUYING OR LEASING ANOTHER CHRYSLER PRODUCT IN THE FUTURE. I WILL BE SURE TO TELL FRIENDS AND FAMILY ABOUT MY EXPERIENCE WITH THIS DEALERSHIP. AS A FOLLOW UP, MY DAUGHTER JUST LEASED A NEW CHEROKEE AND OF COURSE DID NOT GO TO TOWN & COUNTRY FOR HER PURCHASE. WAY TO GO GUYS. I WILL BE RECOMMENDING OTHERS TO ANY OTHER DEALERSHIP BUT YOURS IN THE FUTURE. (AND THAT INCLUDES YOUR SISTER DEALERSHIP EAST HILLS AS WELL). More