Town & Country Jeep Chrysler Dodge Ram

awesome dealership My experience at this dealership was an overall great experience. Everyone had a smile on their face and was willing to help and talk to you. The car My experience at this dealership was an overall great experience. Everyone had a smile on their face and was willing to help and talk to you. The car buying experience went by quick here as well, what took only about an hour and a half felt like 20 minutes. More

Amazing service Jim Stanish and Rich DeMott were the only guys to be able to send my husband home with the car I wanted in less than 24hrs. We visited two other jeep Jim Stanish and Rich DeMott were the only guys to be able to send my husband home with the car I wanted in less than 24hrs. We visited two other jeep dealerships with no luck. I can not say enough about how easy our experience was here with these two guys!!! Thank you so much. I will be sending friends and family! More

Purchased a new car AMAZING EXPERIENCE!!! From the sweet lady at the front desk, Shana to all the pleasant staff...Always curtious and helpful, to the sales man Mike and AMAZING EXPERIENCE!!! From the sweet lady at the front desk, Shana to all the pleasant staff...Always curtious and helpful, to the sales man Mike and finance manager Rich...my experience was great! I will be back! And I will recommend others as well! More

Salesman Jason Mascia was the best salesman! I don't want to even use the world salesman because when I and most people think of salesman at car dealerships we Jason Mascia was the best salesman! I don't want to even use the world salesman because when I and most people think of salesman at car dealerships we think of nothing nice. Jason was the first salesman I ever had that their was no BS and we were in and out in 40 mins!!! That alone was amazing! I will 100% be back when my lease it up. Thank you! More

General manager allows sales team to lie and acknowledges it Bought a car, and I love the car. Got there late at night and after negotiating a deal with dealer paying for plates they ended up charging me. They a Bought a car, and I love the car. Got there late at night and after negotiating a deal with dealer paying for plates they ended up charging me. They also charge you a $25 gas fee after you buy a new car for tens of thousands. Sales rep also agreed to throw in the cover for trunk after all he did ended up charging me for plates that was originally agreed on without fees. Received texts from sales rep while employed by dealer stating it is on order. Called the sales manager several times without him returning my calls. Weeks went by I called again I was told the sales rep is no longer with the company. A week later I finally got a call back from manager Perez stating that they will not honor the deal b cause it is not in their paperwork. The text message is not proof because it is fake. Apparently from his words I can download an app and send fake text messages therefore he accused me of that. In his words he can get an app and make it look like the White House is texting. Nice to know that he knows such a corrupt things, makes you wonder why. And I am pretty sure there must be a law where a company still can be sued or is responsible over a representatives deal, even if they no longer work there but when the deal was made he was working for said company. When I went to the dealer where the general manager actually told me his sales reps are allowed to lie and as long as it is not on his letterhead he is OK with it. He told me good luck in court. In his own words "as long as it is not on my letterhead it is OK if they lie" I could not believe it, but it did happen. The Sales manager also denied all my phone calls, but it is a good thing they have what they call phone records now days that shows call logs. Now I could care less about the cover at his point, but the principle of him allowing his sales reps to lie, and then when proof is presented about what was promised while his sales rep was still his employee to go back on it it is just pure wrong. He actually admitted on allowing lies and therefore not standing by the product or service! Jeep should yank his license if that is possible, it is just mind boggling to me that costumers are treated like that. Oh I almost forgot as I was leaving I told one of the costumer to make sure he gets things in writing because they lie, to which the general manager responded by running towards me and screaming don't come back I have you arrested for trespass. Wow!!! Think twice before dealing with this dealer. Lies, threats, and terrible costumer service on a great product! Go to Westbury Jeep and least they care and honest! If you must go here bring a lawyer with you and question everything, every item on the paperwork, every charge, because the deal you are getting might not be as good as you think when it is all said and done. And as an update I have moved all my services to Westbury Jeep , where the manager actually gave me the Cover that I supposed to get when I told him why I am moving my car service over. Yes Westbury Jeep gave me a cover at no charge and did right by the brand of Jeep. I should of gone there and I will regret it, but if one costumer can avoid the headache and the lies and deceptions and horrible service by reading this and getting a car at a dealer that is honest then it is all worth it to me to bring this to future purchasers attention. Thank you Westbury Jeep for making things right, and Shame on Town and Country Jeep for destroying a brand an miss representing the Jeep brand and Shame on the general manager for allowing and boasting about his sales team's lies. Jeep should investigate. More

Town&country jeep - Danny I went to town and country jeep Chrysler dodge in Levittown to look for a jeep grand cherokee. This was the tenth or eleventh dealer I had went to . I I went to town and country jeep Chrysler dodge in Levittown to look for a jeep grand cherokee. This was the tenth or eleventh dealer I had went to . I drove out that same day in my new car. Phil in sales and rich demott in finance were great . Phil helped me find exactly what I was looking for with no rush and had answers for all of my questions. He made it an easy choice to give my business to town and country . Rich was a pleasure to work with and was honest and very helpful. I had never received a loan and had zero credit , he still was able to help me get my car . He called me the day after I bought my car to get me an even better rate . I highly recommend this dealer and I will definately Be back for my next car. More

Town and Country good service Before I decided to go to Town and Country I read reviews. There were many mixed reviews but I must say that I am glad I decided to take the trip to T Before I decided to go to Town and Country I read reviews. There were many mixed reviews but I must say that I am glad I decided to take the trip to Town and Country. My sales rep Marco was great in making my wife and I feel comfortable. He did not rush us or make s feel as if he just wanted to make a sale. What made him great at his job was that he listened to what we wanted and he made it happen. He worked with us to make the deal happen. If your looking to purchase or lease a new car go to Town and Country as ask for Marco Noto. And also the business manager Richard DeMott was also great and helpful in finalizing the deal. Richard went above and beyond, he was very pleasant to speak with and he was very informative. More

Ended up pushing the car on a test drive As my first time out in search of a new car I was looking to check out the Cherokee and Grand Cherokee. I went into the Town & Country dealer on a Sun As my first time out in search of a new car I was looking to check out the Cherokee and Grand Cherokee. I went into the Town & Country dealer on a Sunday afternoon. The deal seemed less than interested to do business today as it was an hour before closing according to him. He agreed to let me test drive of the jeep Cherokee trail hawk edition. I got in and said the gas gauge is on empty and he said it'd be fine for going around the block. We got about 100 yards away from the dealer and the car ran out of gas. My fiancé and the salesman had to push the car to the closeby has station and the salesman put $5 in and said let's head back to the dealer. He said I should come back another day. I wasn't interested in doing business with this dealer again and went to Security Dodge a week after this experience and bought my Jeep Cherokee. More

FALSE ADVERTISING Went in today. Offered full price on a used car - EXCEPT - THE ADVERTISED WAS NOT REALLY WHAT THEY WERE SELLING THE CAR FOR. I WAS INFORMED I WOULD Went in today. Offered full price on a used car - EXCEPT - THE ADVERTISED WAS NOT REALLY WHAT THEY WERE SELLING THE CAR FOR. I WAS INFORMED I WOULD HAVE TO TAKE THEIR FINANCING OR PAY $1500.00 DOLLARS MORE!----AND----TO MY DISBELIEF THERE WAS ALSO A $695.00 PREP FEE AND A $495.00 TRANSPORTATION FEE!!!!! ALONG WITH THE USUAL REGISTRATION, TITLE, ETC. FEES. WHAT A SCAM DEALERSHIP!!!! AND FOR THE RECORD THE CAR NEEDED A LITTLE TOUCH UP AND A HOLE IN THE FRONT SEAT REPAIRED. THAT I WAS INFORMED WOULD BE AN EXTRA CHARGE!!!!!! DO NOT WASTE YOUR TIME!!!! More

RICH DEMOTT IN FINANCE SENT MY OFFICE MANAGER IN TO SEE RICH DEMOTT FOR DODGE JOURNEY....GOT JERKED AROUND BY ANOTHER DEALER....RICH HANDLED ALL FINANCE QUESTIONS AND PRICIN SENT MY OFFICE MANAGER IN TO SEE RICH DEMOTT FOR DODGE JOURNEY....GOT JERKED AROUND BY ANOTHER DEALER....RICH HANDLED ALL FINANCE QUESTIONS AND PRICING IN 5 MINUTES....FANTASTIC FINANCE MANAGER....SEE IS VERY HAPPY WITH PURCHASE....SENDING EVERYONE I KNOW TO GO SEE RICH DEMOTT.... More