Town & Country Jeep Chrysler Dodge Ram

Great used car buying experience I had look at a Jeep Grand Cherokee at another Long Island dealership and was not happy with the service. I felt the employee I worked with was very p I had look at a Jeep Grand Cherokee at another Long Island dealership and was not happy with the service. I felt the employee I worked with was very pushy and saying anything to make a sale. That being said, I had the complete opposite experience at Town and Country. All the employees in the Certified Pre-owned/used dealership were very friendly and professional. Phill was excellent. He answered all my questions, worked with me to figured out the choices within my price range, and listened to what I wanted. He was anything but pushy, and exemplified a professional. In addition, Rich further improved my experience at T&C. He answered all my finance questions, made sure to clearly explain all my financing options, and I left his office feeling both aware and comfortable of and with my methods of payment. While waiting for my car to be checked over by a mechanic and cleaned up for me to take it home, three separate employees came up to ask me if I was being helped. The attention paid customers is excellent, and I would gladly recommend this dealership to anyone in the future. More

Great car buying experience I purchased a 2016 Jeep Cherokee from Danielle. She was very knowledgeable, friendly, and made the process simple. I felt like she understood my needs I purchased a 2016 Jeep Cherokee from Danielle. She was very knowledgeable, friendly, and made the process simple. I felt like she understood my needs and worked with me to get me a purchase price that I felt comfortable with. I highly recommend working with Danielle when you purchase your next car. More

Patriot Overall good experience leasing my new Jeep Patriot! Casandra did a good job at working towards getting me a decent priced car within my price range. Overall good experience leasing my new Jeep Patriot! Casandra did a good job at working towards getting me a decent priced car within my price range. More

Great Salesman, But Service Needs Better C/S Skills I bought a 2015 Chrysler 300S from this dealership in July. The sales process was great, the sales man was super nice, super helpful and really did a I bought a 2015 Chrysler 300S from this dealership in July. The sales process was great, the sales man was super nice, super helpful and really did a great job getting me in the perfect car But I had issues with service the minute I drove off the lot as the MIL light kept coming on and I had to bring it back 3x to be fixed. The guys in the service department are good but yesterday I dealt with the rudest young female on your staff. I had received several auto voice messages from you reminding me about my scheduled maintenance, so i called up to find out what the service schedule is on this car. With my previous Chrysler 300 (from another dealer) i always got the proper preventative maintenance. The girl on the phone was rude and unknowledgable. When I asked what is the service schedule for this car as far as mileage and service, the best she could say is "Well you need to get your oil changed every 3,000 miles". When i told her that my car had an oil life indicator system that prompts me when oil changes are needed, she became rude and nasty saying "Well it's common knowledge that you have to come in every 3,000 miles, everyone knows that" like Im some kind of idiot. I even told her that my manual indicates to follow the oil life indicator and I was told by service that it only needs oil changes based on that system. I asked to speak with someone else as I did not want to deal with her, she said no one was available. She took my number and no one has since called me back. I am extremely disappointed with this level of service at your dealership and since no one called me back I had to schedule my 10,000 mile service at another Chrysler dealership. More

exceptional experience I leased a 2016 town and country touring with this dealership. Jamie yellin was my salesman. He was flexible, kind,patient and knowledgeable of hi I leased a 2016 town and country touring with this dealership. Jamie yellin was my salesman. He was flexible, kind,patient and knowledgeable of his craft. More

Honest and thorough! It was a pleasure working with Tommy on finding just the right car for me! He was open and honest about all aspects of the transaction and I felt com It was a pleasure working with Tommy on finding just the right car for me! He was open and honest about all aspects of the transaction and I felt comfortable that he had my best interests at heart. As a woman you can sometimes feel like you are being taken advantage of when it comes to mechanics and cars but not with Tommy. He's a good guy and knows his stuff about Jeeps! More

Excellent Sales rep.,Jamie Yellin and service rep.,Jim I ! Excellent sales rep.Jamie Yellin and service rep. Jim I They will steer you in the right direction and easy to work with.I look forward to dealing wit Excellent sales rep.Jamie Yellin and service rep. Jim I They will steer you in the right direction and easy to work with.I look forward to dealing with them in the future.Eric S additionally was exceptional working the financial aspect of the contract More