Town & Country Ford of Nashville
Madison, TN
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161 Reviews of Town & Country Ford of Nashville
First of all if it wasn’t for the finance manager I would have left that truck up there!! She was very very very nice, very very very professional, explained everything well and for that I bought a warranty have left that truck up there!! She was very very very nice, very very very professional, explained everything well and for that I bought a warranty from her! Well it was a few things that made my experience bad. I drove 3 hrs to purchase a truck and when I got there it was parked in the back of the dealership and wasn’t clean to show for a test drive. I had to clean it myself before I took a test drive. The used car manager was walking around with dip in his mouth and spitting in a cup while Covid 19 is spreading out of control which was very unprofessional and I drove 3hrs to purchase a vehicle and he didn’t fill my vehicle up with fuel after I purchased the truck. He sent the salesman out when I realized it had the same amount of fuel in it when we went on the test drive and the salesman said “My manager said you don’t deserve a fill up cause you beat him up on the price”. The driver side seat is going to have to be replaced and they knew that and all I asked was a few dollars off for the seat and he only came off the price a little less than $300 which I thought that wasn’t enough. I’m happy with my purchase and the experience with the finance manager was great and I would like to thank the guys that cleaned the vehicle they did a wonderful job cleaning it up before I left. Just the delivery experience was awful and the used car manager smh unbelievable! More
I had an outstanding time with CR buying my new truck. Everyone at Town and Country Ford was easy to deal with. I wasn't hassled or talk into something I didn't want. AWESOME Everyone at Town and Country Ford was easy to deal with. I wasn't hassled or talk into something I didn't want. AWESOME More
Best Dealership Ever I have never dealt with another dealership that serves their customers like Town & Country Ford of Nashville. They do everything possible to make p I have never dealt with another dealership that serves their customers like Town & Country Ford of Nashville. They do everything possible to make purchasing a car as stress free a possible. They go out of their way to make your experience with them a pleasure. I have purchased two cars from them and Town & Country Ford is where I will be returning when I am ready for the next one. Great people makes them a great dealership. If I could give them ten stars, I would. Thanks to a wonderful staff of people who care about their customers. Michael & Donnette Giles More
2019 Ford Escape Got a fine deal on my trade in and new car. Had one small issue that was resolved immediately by the service department no questions asked. Would reco Got a fine deal on my trade in and new car. Had one small issue that was resolved immediately by the service department no questions asked. Would recommend! More
Marcus went out of his way to ensure I found a truck to my liking which was located in another state. Ms. Stewart was a great help when it came to signing my paperwork and purchasing a maintenance plan. I my liking which was located in another state. Ms. Stewart was a great help when it came to signing my paperwork and purchasing a maintenance plan. I am satisfied with the exceptional customer service I received from the Town and Country team. More
Bill Thorne was very responsive and professional, when we placed an order for our pickup. When we picked up the vehicle, it was very fast and trouble free. Would highly recommend this dealership and this sa placed an order for our pickup. When we picked up the vehicle, it was very fast and trouble free. Would highly recommend this dealership and this salesperson. More
We had a great experience here, everyone was very helpful and friendly and are salesman Jason was great will definitely recommend them and the only ford dealership open on Sunday Thank you so much for making and friendly and are salesman Jason was great will definitely recommend them and the only ford dealership open on Sunday Thank you so much for making it an easy buying are Ford Explorer 😀 More
Great dealership Marcus Folks called me & said let’s make a deal. Went to dealership & 2 hrs later drove away in a 2020 Ford Edge SEL. I got everything I wanted & mor Marcus Folks called me & said let’s make a deal. Went to dealership & 2 hrs later drove away in a 2020 Ford Edge SEL. I got everything I wanted & more. Highly recommend Marcus & Town & Country Ford. There are a lot of closer dealers to our home but we got the deal we wanted @ Town & Country Ford in Madison, TN. Stop in & ask for MARCUS FOLKS. See you in 3 years Marcus! More
well pleased This is my second truck from town and country and in both instances I've been completely satisfied with everything concerning making my trade with the This is my second truck from town and country and in both instances I've been completely satisfied with everything concerning making my trade with them. I would recommend this dealership without any reservations. More