Town & Country Ford
Bessemer, AL
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2016 Focus ST - Boosted Ford goodness Jerome Edwards was very helpful and knowledgeable when I came to look at the car. I was able to test the different systems and handling during the tes Jerome Edwards was very helpful and knowledgeable when I came to look at the car. I was able to test the different systems and handling during the test drive. The vehicle was fairly priced and the value for my trade-in was fair and pretty much what I expected. Finance was able to work with me and get me the deal I needed to be lower than my previous car payment. Will definitely look at Town and Country again when the time comes. More
Another happy customer! Working with Michael Jamison was great! He found a number of cars that would work for us and emailed and texted the information. It helped us pre shop Working with Michael Jamison was great! He found a number of cars that would work for us and emailed and texted the information. It helped us pre shop and learn what we really wanted before we went to the Town and Country. He really advocated for us when negotiating the price. More
Incompetence When you interact with the service department, you'll never be told the truth about anything. Management is fundamentally dishonest, and "technicians" When you interact with the service department, you'll never be told the truth about anything. Management is fundamentally dishonest, and "technicians" are borderline incompetent. More
A Comfortable Purchase Experience A couple of nights ago, I rolled out of Town & Country Ford in a very nice, new truck. As I wheeled the new rig towards the interstate, I had no feel A couple of nights ago, I rolled out of Town & Country Ford in a very nice, new truck. As I wheeled the new rig towards the interstate, I had no feelings of remorse, or worry about the deal that was struck. Instead, I drove home feeling totally satisfied about the transaction and haven't had a second of regret. Before I contacted Ryan, I had researched every truck at every dealership in the state, so I knew what I wanted and I knew how well the truck he had fit my needs. I didn't need to be sold. I just needed to be allowed to purchase the truck my way and thats what Ryan (and Jerald) allowed me to do. Surprisingly, the bulk of the deal was worked out over the phone. Every time I talked to Ryan, I kept waiting to hear that I'd have to come to the dealership to get this answer or that answer, but that never happened. Every question was met with a direct, seemingly honest answer. By the time I saw the truck for the first time, the deal was already done. After a quick rundown of the vehicle and a test drive, we wrapped up the paperwork with Savannah and were on our way. More
Very smooth process We love our new Roush Mustang! We have been very pleased with the customer service from Brian Smith, Savannah and Town & Country Ford. Everyone was f We love our new Roush Mustang! We have been very pleased with the customer service from Brian Smith, Savannah and Town & Country Ford. Everyone was friendly and helpful and make the process very smooth. More
Great service I have bought several cars and trucks at this dealer. This is the first time Mr. Brian Smith has help me, he really provided me with all the informat I have bought several cars and trucks at this dealer. This is the first time Mr. Brian Smith has help me, he really provided me with all the information I needed about a truck I recently bought. More
Love my Ford truck! Ryan Smith at Town and Country Ford provided a great experience for me as I made my first vehicle purchase on my own that is why I gave 5 stars! He wa Ryan Smith at Town and Country Ford provided a great experience for me as I made my first vehicle purchase on my own that is why I gave 5 stars! He was prompt with answers to any questions I had and gave me full confidence to make the purchase. Thank you Ryan Smith! I will recommend Ryan and Town and Country Ford to all of my friends and family. More
Professional and a pleasant experience We found the perfect vehicle we were looking for when we came to Ford Town and Country. Our salesman was very friendly, professional and informative. We found the perfect vehicle we were looking for when we came to Ford Town and Country. Our salesman was very friendly, professional and informative. Thank you Michael Jamison for your concern in finding us the right vehicle. We'd looked at other dealerships and talked with other salesman but none were as friendly or as professional as Michael. He really cared about selling us the right vehicle. I'm telling everyone I know that's looking for a new or used car to visit Ford Town and Country in Bessemer, Alabama to see Michael Jamison. More
Friendly and Professional Service I recently had been looking for a vehicle didn't see what I'd been looking for. In the past I've always driven a ford but wanted to try something dif I recently had been looking for a vehicle didn't see what I'd been looking for. In the past I've always driven a ford but wanted to try something different. I thought to call my Dealer Mr. Willie Henton. Who always seem to know exactly what I want. After speaking with him, he called me back within a few days and had the perfect deal. the car is in my driveway and I'm all smiles. Thanks Willie you did it again!!!! Thank You!!! Rhonda More
A wonderful place to purchase Want to thank our salesman Ryan Smith as well as the entire staff on a job well done from start to finish....completely satisfied and would recommend Want to thank our salesman Ryan Smith as well as the entire staff on a job well done from start to finish....completely satisfied and would recommend to anyone. More