Town & Country Ford

BACK TO MY FORD COUNTRY Hi! This is Jim Fields, my lovely wife, Virginia, and I talked with Jerome by phone briefly Wed. morning about purchasing a new Explorer. He not only Hi! This is Jim Fields, my lovely wife, Virginia, and I talked with Jerome by phone briefly Wed. morning about purchasing a new Explorer. He not only told us about the auto but all the safety features. When we arrived He already had one picked out for us. We didn't talk earlier about what color we wanted but after a test drive we were sold and ended up buying it. Jerome not only sold us the ONE we wanted but he sold us on His character and his honesty. Town & Country is a great place to buy a vehicle. Also, BB was very professional and helpful with our finances also. Thanks to all who make up Town & Country Ford. We Love Our 2017 EXPLORER !! More

"Second time around... it was all good" Michael is very down-to-earth and honest about his work. He keep the customer informed of the progress of business at all time. I will recommend Micha Michael is very down-to-earth and honest about his work. He keep the customer informed of the progress of business at all time. I will recommend Michael to new customers. More

The Best Experience Buying a New Car B.J. met us at the door with an introduction. He immediately asked us how he could assist us. I very clearly stated what I type of car I wanted and he B.J. met us at the door with an introduction. He immediately asked us how he could assist us. I very clearly stated what I type of car I wanted and he took us directly there. No time wasted. We ended up buying the first one we saw. But before we decided, he showed us several other cars that met our criteria.He answered all our questions and connected with us on a personal level. He put us in a price range that met our budget. We are extremely happy with our new Ford Escape. He followed up with a touch back call that evening to make sure we were still happy with our purchase. And told he us to feel free to call him with any further questions. The best experience I have ever had purchasing a car. I will highly recommend B.J. to any family or friends looking to buy a new car. Savannah, in the finance department, deserves a 5 star rating as well. She was very friendly and did an excellent job explaining the terms of our contract, along with a clear presentation of the warranty offers. We will definitely be long term customers with aTown and Country Ford in Bessemer. Thank you, B.J. and Savannah for a friendly and fun experience! More

Great Experience that exceeded my expectations BJ was very professional, courteous, and honest. BJ and the dealership worked with me so that I was able to drive off with car I wanted along with mo BJ was very professional, courteous, and honest. BJ and the dealership worked with me so that I was able to drive off with car I wanted along with monthly payments I could afford. Overall great buying experience with an excellent staff that will take care of you! More

Very helpful and friendly team at Town & Country Ford We drove over 3 hours to purchase our vehicle, mainly this was due to Jerome Edwards being there to give us all the info we needed and accepting our o We drove over 3 hours to purchase our vehicle, mainly this was due to Jerome Edwards being there to give us all the info we needed and accepting our offer before we made the trip. He is very patient and did not pressure or push us into a decision. More

purchase a new car. Brain, took is time with me in finding the right car and price, He was great and I will recommend my friends to him. Thank You Brian. Brain, took is time with me in finding the right car and price, He was great and I will recommend my friends to him. Thank You Brian. More

My transaction went smooth. Everyone took the time to get me into what I wanted. Everyone was very friendly and professional. I would recommend all to my friends and family. Everyone took the time to get me into what I wanted. Everyone was very friendly and professional. I would recommend all to my friends and family. More

Awesome experience Great customer service. Miss Pope did everything possible for me to get my car and I appreciate her business. She is the absolute best at what she doe Great customer service. Miss Pope did everything possible for me to get my car and I appreciate her business. She is the absolute best at what she does! More

Great experience I was not planning to buy a vehicle from this dealership, I was just stopping by. But I met Michelle and she was great! She worked with my schedule an I was not planning to buy a vehicle from this dealership, I was just stopping by. But I met Michelle and she was great! She worked with my schedule and made everything so I can buy my Toyota RAV4. I'm planning on purchasing a truck next, and will definitely do in Town & Country Ford dealership. More

Michelle Pope was very helpful in assisting me in getting my new car. She was able to answer all questions and easy to talk with. was very helpful in assisting me in getting my new car. She was able to answer all questions and easy to talk with. More