Town & Country Ford
Bessemer, AL
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More than just buying a car I came into Town & Country Ford to look at buying a bigger vehicle. David Hudson went above and beyond. We actually had a driving lesson during my tes I came into Town & Country Ford to look at buying a bigger vehicle. David Hudson went above and beyond. We actually had a driving lesson during my test drive because I was so worried about backing up an SUV. He made me do it a few times until I was comfortable. You don't get that kind of customer service everywhere. More
Great Experience Very Helpfuk went car shopping & our second and last stop was at town & country ford. I was immediately greeted by Brian Baker. He did everything in his power to went car shopping & our second and last stop was at town & country ford. I was immediately greeted by Brian Baker. He did everything in his power to make our visit the best. He went out of his way to satisfy us & didn't disappoint. He did everything to make us happy. He sold a great car. Thanks for everything, Brian! More
these people are great very helpful This is the friendliest group of people I have ever done business with Mr Shotts was so easy for me to ask questions,about the car, he was helpful in This is the friendliest group of people I have ever done business with Mr Shotts was so easy for me to ask questions,about the car, he was helpful in every way I thank you for helping me. More
Purchased an Escape on 6/13/15 This is our third vehicle purchased from Town and Country with the assistance of Willie Henton. We have, and will continue, to referred him to friend This is our third vehicle purchased from Town and Country with the assistance of Willie Henton. We have, and will continue, to referred him to friends. We find Mr. Henton to be a man of integrity and he goes out of his way to help his customers. I do not enjoy vehicle shopping, but this purchase was so easy! My husband selected the vehicle (he enjoys the shopping), paperwork was created, my husband drove the SUV home, and Mr. Henton brought the paperwork to our home for us to sign it. Buying a vehicle cannot get any easier! Thanks Mr, Henton and Town and Country Ford! More
Awesome experience I went in there very unsure about buying anything or even about what I was wanting to do but with the help of Brain Baker and his team they helped mak I went in there very unsure about buying anything or even about what I was wanting to do but with the help of Brain Baker and his team they helped make my decisions so much easier! I Am extremely happy with my new purchase! Probably the nicest people I have met at a dealership! More
Truck Purchase Even though I had sworn to never step foot on Town & Country's lot because of my intense dislike of Eli Gold (he does their commercials), I relented a Even though I had sworn to never step foot on Town & Country's lot because of my intense dislike of Eli Gold (he does their commercials), I relented and called about a used truck I saw on their web page. I was transferred to Jerome. I have dealt with my salesmen in my life, but Jerome is the most customer friendly one I have had the pleasure to do business with. He went out of his way to ensure that I was happy with the price, payments, and overall condition of the truck. Any issue that I had was met with a smile and a can do attitude. As far as I am concerned I have found the last car salesman I will ever deal with again. I highly recommend to anyone who is in search of a vehicle to call Jerome. You won't be disappointed. More
Easy Transaction Brian and staff at Town and Country were wonderful. They exceeded my expectations especially considering we were out of towners. Brian did a great job Brian and staff at Town and Country were wonderful. They exceeded my expectations especially considering we were out of towners. Brian did a great job prepping the car and finance with all of our information before we even arrived. I am beyond thankful for everyone that stayed late until us, the last custome, left. Oh and the brand new tires were icing on the cake!! Thanks again! More
Awesome experience We purchased a new Ford Explorer from Town and Country this week. Jerome Edwards has sold us several vehicles over the last few years and as always he We purchased a new Ford Explorer from Town and Country this week. Jerome Edwards has sold us several vehicles over the last few years and as always he goes above and beyond to make the customer happy. Again Jerome did what it took to make us happy. We love the design and drive of the Fords and we enjoy working with Jerome to get the vehicle package we want at the best deal. More
Exceeded far beyond customer's expectations Brian Smith was an excellent salesman!!! He worked dilligently assisting me in the selection of a great SUV...He was thorough, knowledgeable of the pr Brian Smith was an excellent salesman!!! He worked dilligently assisting me in the selection of a great SUV...He was thorough, knowledgeable of the product, and was willing to do whatever it took to ensure happiness with the vehicle purchased. Questions raised by myself and family were addresssed promptly and accurately. Taking in consideration, my vehicle had to be shipped to this location, he kept me informed of its whereabouts as it arrived... I highly recommend Brian Smith and the team (Greg Cook) for achieving extreme customer satisfaction. I will forever recommend this dealership as a first choice Ford Dealership for achieving the highest degree of customer satisfaction and service I've ever seen in purchasing a brand new vehicle.. Kudos to Brian Smith and Greg Cook for an awesome buying experience..I love my truck guys, Thank You. More
SUV purchase My husband and I have purchased 3 SUVs from Town and Country Ford. Willie Henton has been our salesman for all three. Overall, we are very safisfied w My husband and I have purchased 3 SUVs from Town and Country Ford. Willie Henton has been our salesman for all three. Overall, we are very safisfied with all three purchases. More