Town & Country Ford
Bessemer, AL
Filter Reviews by Keyword
By Type
Showing 849 reviews
Could not be happier to be back in a Ford It is hard to imagine being happier with the car buying experience and service than with the actual car, but Carlton and Kyle Sain did just that. Not It is hard to imagine being happier with the car buying experience and service than with the actual car, but Carlton and Kyle Sain did just that. Not only was I able to negotiate everything over the phone, but Carlton literally drove the car and paperwork to my wife that night, and spent 30 minutes making she understood everything about the car. He even put an Ole Miss wallpaper as the navigation background because he knew that was our team. I have never experienced a sales team so willing to go out of their way to promote a positive sales experience. In the 15 years I have been buying cars, I have never met a sales and service team better than the one at T&C Ford, both new and used. They truly have a customer for life. More
Best Car Buying Experience Ever We have bought many cars from T&C Ford in Bessemer and its the only dealership for us.. They are really good people and give you the best deals.. Gar We have bought many cars from T&C Ford in Bessemer and its the only dealership for us.. They are really good people and give you the best deals.. Gary Shotts has become like family to us and we just love him... If you wanna be treated right go give them a try, you will not be disappointed.. More
From Hello to delivery of new F150 - 1 1/2 hours I inquired about inventory over the internet and Brian talked me into looking at a 2015. After deciding to trade if I found a good deal, I planned to I inquired about inventory over the internet and Brian talked me into looking at a 2015. After deciding to trade if I found a good deal, I planned to give Long-Lewis and Town and Country two shots each at offering their best price for trading a 3 year-old F-150 for a new model. I do not like a lot of back and forth and had little time to make a deal. I test drove two trucks for 20 minutes while my trade was appraised. Then we talked twice by phone and exchanged a few text messages. All in all, Brian was all business as I asked, and made the process very efficient. They beat the Long-Lewis deal by a fairly wide margin. The delivery was two hours later and from "hello" to driving off after signing paperwork was about 20 minutes. Everything about the experience with Brian and his team was superior. More
excellent, Mr. Gerome Edwards always come thru for us when Mr. Gerome Edwards is a excellent salesman, my husband and I re ommend him to our friends for a vehicle...Mr. Griggs is our finance man...who get the Mr. Gerome Edwards is a excellent salesman, my husband and I re ommend him to our friends for a vehicle...Mr. Griggs is our finance man...who get the job done..Thanks Gerome/Mr. Grigg's for your help when purchasing a vehicle More
Ryan Smith was a tremendous help to me Recently I was in the market for a new Ford F-150, and Ryan Smith delivered superior customer service at all stages of the buying process as I selecte Recently I was in the market for a new Ford F-150, and Ryan Smith delivered superior customer service at all stages of the buying process as I selected and then purchased a new truck. For all of these reasons, I highly recommend Ryan as well as the Town and Country Ford dealership to anyone in the market for a vehicle. More
Best car buying experience to date Perfect example of what buying a car should be like. This was my son's first vehicle purchase since graduating college and starting his career. He f Perfect example of what buying a car should be like. This was my son's first vehicle purchase since graduating college and starting his career. He found the vehicle he wanted at Town & Country. Scott Gilbert handled the sale and did a great job - he was easy to work with and customer focused. Tawnya Madden-Watts handled the closing - she was very helpful explaining all the paperwork and worked to be sure it was a pleasant experience. I will definitely recommend them and Town & Country to my friends and associates. My son visited other dealers in the area that were high pressure and focused on just making a sale. I am glad he found Scott and Town & Country. More
Great Experience Ryan Smith was my salesman and he was awesome! I take my time in making sure I get exactly what I want and he was extremely patient with me that day. Ryan Smith was my salesman and he was awesome! I take my time in making sure I get exactly what I want and he was extremely patient with me that day. You couldn't ask for anyone better. At the end of the day I left a happy man. More
Great experience Was referred to Derrick Young by a friend in our neighborhood and came to look at 2013 F-150 trucks. Found the one I liked and Derrick made the proce Was referred to Derrick Young by a friend in our neighborhood and came to look at 2013 F-150 trucks. Found the one I liked and Derrick made the process smooth and fast. Very happy with my truck and the buying process. He even drove to Homewood to show my wife the truck. Thanks again. More
Sales Ryan Smith was my salesman and he was awesome to work with and he was very helpful, I would definitely send anybody that's intrested in a ford his way Ryan Smith was my salesman and he was awesome to work with and he was very helpful, I would definitely send anybody that's intrested in a ford his way! I had a great experience with town and country ford in Bessemer! More
Fantastic experience with Derrick young I bought a 2015 mustang from Derrick young. He didn't try to pressure me into buying the car just an alround great salesman and great guy thank you mr I bought a 2015 mustang from Derrick young. He didn't try to pressure me into buying the car just an alround great salesman and great guy thank you mr derrick More