Town & Country Ford

Great Experience! Michelle Pope helped me purchase a new Explorer. She was very kind, courteous, knowledgeable and professional. She worked hard to find the vehicle I w Michelle Pope helped me purchase a new Explorer. She was very kind, courteous, knowledgeable and professional. She worked hard to find the vehicle I was looking for. She even met us halfway and delivered the vehicle to save us a long trip to pick it up. I would recommend Michelle Pope and Town and Country Ford to anyone looking to buy a new car. More

Best Truck Buying Experience Ever! From the time we arrived, our experience at Town and Country was the best ever. We had several people offer us popcorn and water. We worked with Bri From the time we arrived, our experience at Town and Country was the best ever. We had several people offer us popcorn and water. We worked with Brian Baker. He was the best sales person I have ever dealt with. He was very knowledgeable, professional, and worked extremely hard to make sure that we were happy and comfortable with our truck. We also had the pleasure of working with Tawnya. She was extremely helpful and supportive. She even called to warn us of a traffic accident on our way home. We will buy our next automobile at Town and Country. You won't be disappointed buying a vehicle there either. I highly recommend Brian and Tawnya. Thank you guys for everything! More

Michelle Pope, Awesome! I received superb, professional service grom the time I walked in til the time i left. Michelle is the best. When I purchase my next vehicle I will I received superb, professional service grom the time I walked in til the time i left. Michelle is the best. When I purchase my next vehicle I will come back to Ford. More

Customer Service at its Best- Defines Ms. Andrita Michelle P Ms. Pope sets the standard when it comes to delivering outstanding customer service, professionalism and listening to the customer. Michelle listened Ms. Pope sets the standard when it comes to delivering outstanding customer service, professionalism and listening to the customer. Michelle listened to what I said my priorities and needs were. I drove away with a beautiful car purchase for my daughter. My daughter and I will come to Town and Country for our future car buying needs because of Ms. Pope More

Exceeded Expectations When purchasing my next delivery vehicle, I visited three local dealerships. Of those three dealerships I chose to do business with Town and Country, When purchasing my next delivery vehicle, I visited three local dealerships. Of those three dealerships I chose to do business with Town and Country, specifically James Cowart. I had very narrow set of parameters and James met and exceeded each one of those, and did so in a professional, friendly manner. He looked far and wide until he had a vehicle that met all my needs, and kept in touch during the entire process. James did an exceptional job, and I recommend him to anyone looking for new vehicle More

Honest and straightforward As a Navy sailor I was impressed with the professionalism throughout the sales process. There was no rush and the process was quick and easy. Thanks t As a Navy sailor I was impressed with the professionalism throughout the sales process. There was no rush and the process was quick and easy. Thanks to Ryan who is also built like a Ford (tough) More

Service center This dealership is the absolute worst ever!! If I could give a rating less than 1 I would! They are liars and theives! They charged me over $500 for This dealership is the absolute worst ever!! If I could give a rating less than 1 I would! They are liars and theives! They charged me over $500 for a $40 part and an hour and a half labor! Then they had the audacity to lie to my face about the $110 "diagnostic" charge!! They guy told me it would be a charge for diagnostic. I thought okay. But when I called on the phone to ask if my truck would be done that day. He told me it was too late in the day but they'd get to it first thing in the morning. At that same time he told me they still had to take off the door skin to replace a regulator. So I said if they already knew what was wrong and didn't have to remove the door skin for "diagnostic" then my $110 shoulf be refunded. That's when the lies began!! If you have a problem with you vehicle, DO NOT BRING IT HERE!! Take it, drive it, tow it, drag it. Whatever you have to do. DO NOT BRING IT HERE!! More

Dealership Eddie and Derrick we very helpful from the minute I arrived at Town and Country. I am satisfied with the truck I purchased and what was promised. Eddie and Derrick we very helpful from the minute I arrived at Town and Country. I am satisfied with the truck I purchased and what was promised. More

LOVE MY EXPLORER SPORT! Enjoyed our evening with James Cowart . It was a busy evening for him because he was helping us as well as my nephew and he did GREAT! I LOVE MY EX Enjoyed our evening with James Cowart . It was a busy evening for him because he was helping us as well as my nephew and he did GREAT! I LOVE MY EXPLORER SPORT! More

Town & Country puts customers in the driver's seat. Jerome Edwards (sales), Savannah Lemsky (finance) and Karley Johnson (product information) worked together to make an excellent sales team. They each Jerome Edwards (sales), Savannah Lemsky (finance) and Karley Johnson (product information) worked together to make an excellent sales team. They each enthusiasticly shared their knowledge with us, helping us to purchase a car suited especially for our needs. More