Town & Country Ford

Great experience Came a long way to look at a specific Mustang. Ryan Smith had evenything ready when I got there. He worked with the sales mamager to help get me the b Came a long way to look at a specific Mustang. Ryan Smith had evenything ready when I got there. He worked with the sales mamager to help get me the best price for my trade and explained my differeny options to get the most rebates. Would come back next time I am looking for another car. More

Great servcie rec'd at the body shop I had a problem with my tailgate on a 2015 F150 that I thought was a warranty issue. I initially took my vehicle to another Ford dealership located so I had a problem with my tailgate on a 2015 F150 that I thought was a warranty issue. I initially took my vehicle to another Ford dealership located south of Bham. They took pictures and said that they would send it to Ford Warranty for approval and would take about 24 hours to get an answer. After three working days, I did not heat from them so I called and left a message. I never received a return call so I decided to take my truck to Town and Country. Mr. Posey looked at the issue and also took pictures and said he would have to get approval from Ford to correct the problem under warranty. He called me the next day and said they it was not approved, but he indicated that he would plea our case again. The following day, he called and said that Ford agreed to fix the problem under warranty. The problem was corrected to my satisfaction. What stood out to me was that Mr. Posey was willing to be an advocate for me in resolving this problem. He could have ignored me like the other dealership did, but he chose to do the right thing and take care of the customer. I will take all my business to Town and Country Ford for now on. JA More

They didn't waste my time. Derrick Young was our salesman. I called him and told him what we were looking for, when we arrived he took us straight to several vehicles which met Derrick Young was our salesman. I called him and told him what we were looking for, when we arrived he took us straight to several vehicles which met our criteria. The finance specialist,Willie Briggs really knew his business as well. A short time later we drove away in our new vehicle. We will buy from them again. More

Outstanding truck buying experience I recently purchased my F 150 4wd from Derrick Young at Town and Country Ford. It was by far the best vehicle purchase experience I have ever had. Der I recently purchased my F 150 4wd from Derrick Young at Town and Country Ford. It was by far the best vehicle purchase experience I have ever had. Derrick was very open and honest and didn't apply the typical sales gimmicks and tactics used by most dealers that make purchasing a vehicle such a unpleasant experience. You can't go wrong with Derrick and Town and Country Ford. More

We just went to look ..... left with a new F150! I have owned Ford F150's for the past 30 years / 2 of them in 30 years. I was time for a new truck and we went to start looking. Town and Country in I have owned Ford F150's for the past 30 years / 2 of them in 30 years. I was time for a new truck and we went to start looking. Town and Country in Bessemer has a large inventory so we thought we would start there. Stopped at the dealership about noon on Wednesday and met Eric Washington. We found the truck we like and Eric and his team worked with us to make it happen. It was a great experience and Eric and Tonya made it a very pleasant experience. We were driving home in our new truck in less than 4 hours / start to finish. Bonus news ... when we went to get the insurance on this new F150, we got a 30% discount because of all the new safety features. The paper work and all was spot on and we got our tags the next day. All in all it was a great experience! I highly recommend that if you are looking for a new car / truck, go to Town and Country in Bessemer / ask for Eric and let him help you. More

Really Happy Buyer I bought a vehicle through David Hudson and he really made buying easy for me, I got the vehicle I wanted and the price I wanted for my trade !! I bought a vehicle through David Hudson and he really made buying easy for me, I got the vehicle I wanted and the price I wanted for my trade !! More

Best Car Buying Experience Derrick Young and Eddie were the absolute best!! I will recommend them to everyone! This was the easiest vehicle purchase I have ever made! Everyone t Derrick Young and Eddie were the absolute best!! I will recommend them to everyone! This was the easiest vehicle purchase I have ever made! Everyone there was very helpful! More

Excellent!!!! Brian Baker went above and beyond to make sure I got the car that was right for me. Most important, he LISTENED to what I wanted and made me and my da Brian Baker went above and beyond to make sure I got the car that was right for me. Most important, he LISTENED to what I wanted and made me and my daughter feel like we were welcomed. I will buy another Ford from him @ Town & Country again. Thank you to Brian and Savannah!!! More

WILLIE HENTON IS THE BEST,MY FAMILY AND I WAS VERY HAPPY. MR. HENTON WAS VERY KNOWLEDGEABLE AND HAD ANSWERS TO ALL OF MY QUESTIONS.THE AFTER SALE SERVICE WAS GREAT,MY F150 IS JUST GREAT,THANKS MR. HENTON. MR. HENTON WAS VERY KNOWLEDGEABLE AND HAD ANSWERS TO ALL OF MY QUESTIONS.THE AFTER SALE SERVICE WAS GREAT,MY F150 IS JUST GREAT,THANKS MR. HENTON. More

Ryan Smith is not your typical car salesman Bought our 2nd car from Ryan. He kept in touch between the two sales & when I emailed him to be on the lookout for a certain vehicle, couple weeks lat Bought our 2nd car from Ryan. He kept in touch between the two sales & when I emailed him to be on the lookout for a certain vehicle, couple weeks later we had what we wanted plus some. Ask for Ryan Smith at Town & Countey Ford Bessemer! More