Towbin Kia

Awesome, friendly & efficient service! Jazmine made it easy and followed up through the whole process. easy and followed up through the whole process. More

Don't go here!!!! To start: Jordyn met me in the lot and she was nice enough touring the place and I found a Chevy Silverado 1500 I wanted to trade my vehicle for. I asked if anything was wrong with the she was nice enough touring the place and I found a Chevy Silverado 1500 I wanted to trade my vehicle for. I asked if anything was wrong with the vehicle and Jordyn explained their 100 something point inspection and that the vehicle was fine no problems. Now as I was closing the deal on the vehicle I noticed rust on the under carriage, ALOT of rust. She apologized for not noticing it, gave no price reduction, but I still went with the deal. I've cleared rust and resealed a truck before so I figured i would just take care of it. Closed the deal. Several days later is when the real problems started: I noticed that oil showed at 12%. Had a mech check it and the oil was very old and black. Truck was shaking at 80MPH, Mech pointed out that the tires had no weights and were never balanced. Screws to the gas valve were missing also so it started scraping. Nick calls me after 4 days to sign an important form they "forgot" to have me sign before leaving. Well just so happens that form shows the rust and now a Steering Oil Leak that I wasn't aware of. Said that they would not take care of it. I asked about the oil change and he just told me that their forms shows completed and their mechs sometimes forget to reset the system. I asked him to check with a Manager and check my oil. He came back and said they wouldn't do it. So now I'm paying: $600 to get the steering leak fixed and the transfer seals on both front and back. $100 to balance all of the tires $80 for the oil change I think its BS that they wouldn't even give me a simple oil change and were not honest about the other issues until I saw the important for 4 days later. Obviously they don't really care about repeat business. More

I always took my Kias to Henderson Kia before it became Towbin Kia. Never had a problem getting an appointment and was always happy with the service. I'm now very disappointed that the Service Department Towbin Kia. Never had a problem getting an appointment and was always happy with the service. I'm now very disappointed that the Service Department is very unprofessional. I've tried to set up an appointment for a minor repair three times -- twice put on hold and I hung up after 10 minutes -- and once when I left a message and the call was never returned. It mirrors my experience with the Sales Department when I was planning to buy my 2021 Kia Seltos. It's now a bait and switch operation and not only would I never go back, I will actively discourage any friends from working with this Towbin dealership or any of their others. Ownership makes a difference and Towbin just doesn't seem to care. More

Mr. Lucky was very professional, nice, and easy to work with. I am happy I am came here. with. I am happy I am came here. More

I like this dealership and Ed Rockavich is always there to set my mind at ease and help me with all my questions. to set my mind at ease and help me with all my questions. More

Could use some work on customer service. Otherwise satisfied with service on my vehicle. Would recommend getting courtesy vehicles for customers satisfied with service on my vehicle. Would recommend getting courtesy vehicles for customers More

This Kia location has had many name changes since we have started purchasing and servicing our cars here. The service has been consistently great since 2007. Thank you Towbin Kia for taking care of our famil started purchasing and servicing our cars here. The service has been consistently great since 2007. Thank you Towbin Kia for taking care of our family and all of our vehicles. See Ed in Service if you can. He’s top notch! More

the service is always professional they explain what needs to be done and when,always greet you pleasantly needs to be done and when,always greet you pleasantly More

Dezy explains in detail and is knowledgeable in every car function. Professional and friendly. I was so happy to have her work with me and helped me to understand everything about my new car. She made my und function. Professional and friendly. I was so happy to have her work with me and helped me to understand everything about my new car. She made my understanding of my new car seamless. Thank you Dezy for your excellent service. Salesman Warren Daerda sold me my new car. He has a lot of knowledge in this industry and knows everything about every car on the lot and more. Explains things in detail and has lots of good advice in this field. Service is top-notch and Warren is the best salesman I have ever dealt with. Thank you, Warren for your excellent service. I will refer these two excellent service professionals to all, and of course, I will give great reviews to the Kia dealership. I will only bring my car here for service. Great team, very satisfied. More