Towbin Kia
Henderson, NV
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Best service ever! Had excellent service from my service manager Ed Rocawich. He went above and beyond to find the problem with my car. It’s the best service department Had excellent service from my service manager Ed Rocawich. He went above and beyond to find the problem with my car. It’s the best service department I’ve ever been to. It deserves 10 ⭐️ I know I’m going to get taken care of and get excellent service. I have 2 cars we have serviced there. They are awesome. Thank you to Peter for a great service dept. Thank you Edyour the best. More
Joseph was amazing. Very nice. Handled everything. Full service, new brakes , and a hose fixed. Dropped car off at 715 and picked it up at 1115 :) service, new brakes , and a hose fixed. Dropped car off at 715 and picked it up at 1115 :) More
Broken window Upon leaving work I noticed my passenger rear window was half way down, turns out the regulator had broken. Called the service department and I was s Upon leaving work I noticed my passenger rear window was half way down, turns out the regulator had broken. Called the service department and I was seen immediately... only waited half an hour and vehicle was finished. More
JOE DEFALCO is amazing always a pleasure to work with His attention to detail as well as his knowledge is a breath of fresh air. He always has the answers to my questions and if not will get them for me. His attention to detail as well as his knowledge is a breath of fresh air. He always has the answers to my questions and if not will get them for me. Thank you for all you do :) More
I had two warranty related issues - it was completed in a timely manner. Ed did a great job with communicating with me about the issues, resolution and returning my vehicle in a timely manner. timely manner. Ed did a great job with communicating with me about the issues, resolution and returning my vehicle in a timely manner. More
I am always treated like a valued customer at Towbin Kia. They always do the right thing for my car and keep it in good shape. The service people are very friendly and knowledgeable and I like that there is They always do the right thing for my car and keep it in good shape. The service people are very friendly and knowledgeable and I like that there is a shuttle that can take me home while I wait for my car to be finished. More
Service tech was helpful and professional.Thanks Towbin Service tech was helpful and professional. Thanks Towbin Kia for a good job. Continue to put your customers first and foremost. Think about adding Service tech was helpful and professional. Thanks Towbin Kia for a good job. Continue to put your customers first and foremost. Think about adding a small cafeteria to the dealership for the customers waiting for their car to be serviced. More
Normal Service Good service, easy in and out, appreciate the amenities. Great Service Advisor Myron. Clean all over, glad I chose Towbin for my new Soul, thank you. Good service, easy in and out, appreciate the amenities. Great Service Advisor Myron. Clean all over, glad I chose Towbin for my new Soul, thank you. More
Everyone was very friendly and we were very happy with Mark and Mike. Mark was very helpful and so was Mike R. in explaining the features of the car. Mark and Mike. Mark was very helpful and so was Mike R. in explaining the features of the car. More
1st time customer and very impressed Staff was professional and polite, price was reasonable and the job was done correctly. What more could you ask for? Thanks to Joe for scheduling the Staff was professional and polite, price was reasonable and the job was done correctly. What more could you ask for? Thanks to Joe for scheduling the appointment and Myron for taking such good care of me upon arrival. More