Towbin Kia
Henderson, NV
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Outstanding service. We bring both our cars here for service and oil changes because the mechanics are reliable, punctual, and the service desk guys are ALWAYS nice, even We bring both our cars here for service and oil changes because the mechanics are reliable, punctual, and the service desk guys are ALWAYS nice, even first thing in the morning. Our Xterra is an amazing vehicle, and we trust the KIA service folks to care for our vehicle so when we are out in the remote desert, we can trust that our vehicle has had the maintenance it needs to keep us rolling, no matter what the conditions. Thanks for having our latest issues taken care of in a timely manner Joe, and we are now back on the road. Hopefully the COVID times will pass quickly and we will see ALL the familiar faces back at the service desk when we return again. :) More
Came in for some basic services and a couple minor repairs. They had me out within an hour which was awesome since I was waiting there. Still the best service department I’ve EVER gone to in my 38 yea repairs. They had me out within an hour which was awesome since I was waiting there. Still the best service department I’ve EVER gone to in my 38 years...they are every time. More
Great My sales man was Steven Sojo and he is fantastic. He found me the car I was looking for. Although the car was in Arizona Steven went down there to pic My sales man was Steven Sojo and he is fantastic. He found me the car I was looking for. Although the car was in Arizona Steven went down there to pick it up. And before going back to the dealership, he brought it by my house so I could look at it. The next day after everything was complete he delivered the car to me. Steven really goes all out for his clients. I will most surely recommend Steven to anyone who is looking for a car. More
Joe and Peter were amazing. Car runs great and the car wash was an awesome bonus. I’m pregnant and Joe was amazing and lifted something heavy out of my car for me before they took the car for service. Pet wash was an awesome bonus. I’m pregnant and Joe was amazing and lifted something heavy out of my car for me before they took the car for service. Peter the service Dept Manager came to check in and spoke with my father and I. Very personable, I would return in a heart beat with my car and would refer anyone to this dealership. More
tires are frustrating Disappointed that my tire picked up a huge nail from all the construction going on in the Henderson area....but then I was advised that due to the Disappointed that my tire picked up a huge nail from all the construction going on in the Henderson area....but then I was advised that due to the placement of the nail, it was not covered by tire warranty or considered a road hazard.....these tires on my new 2020 Sorrento only had 2600 miles on them. Also found out that when my NEW car was delivered to me upon sale, the tire pressure was not readjusted to the correct setting of 36lbs , but set at 44lbs, I've been driving on that air pressure for 3 months. If I didn't TOTALLY TRUST Ed Rocowich I would have been angry versus disappointed. Ed/Joe in the service department are the main reason I to returned to this dealership for purchasing my 2020 Sorrento. More
No issues Ed and Joe did a awesome job I had no issues. The show room was clean and the waiting area was the same. I was very happy with my visit. Ed and Joe did a awesome job I had no issues. The show room was clean and the waiting area was the same. I was very happy with my visit. More
Towbin Kia has the best service department I have EVER experienced!!! Fast, courteous, and cautious during this Covid-19 pandemic. Ed was amazing. Thank you experienced!!! Fast, courteous, and cautious during this Covid-19 pandemic. Ed was amazing. Thank you More
Took my 2017 Kia Optima Hybrid for its 15,000 mile scheduled service great job guys even washed the car highly recommended keep up the good work everyone been coming to towbin for many years and defin scheduled service great job guys even washed the car highly recommended keep up the good work everyone been coming to towbin for many years and definitely will be back when it’s time for another new car . Daniel Valenzuela. More
Quick , efficent and curtious service. As always my service experience has been good. My service was quick and curtious. The issue was adressed and taken care of in addition to a oil change As always my service experience has been good. My service was quick and curtious. The issue was adressed and taken care of in addition to a oil change and wash. Very happy with my experience More
Joe was very courteous and professional He his a great representative for Kia I would truly recommend Kia service department to a friend and others representative for Kia I would truly recommend Kia service department to a friend and others More