
Towbin Kia
Henderson, NV
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Service department lied multiple times. Initially they tried to “touch up” the paint rather than repair the vehicle like the due bill stated. I dropped my car off and it sat there for 2 weeks. I was told tried to “touch up” the paint rather than repair the vehicle like the due bill stated. I dropped my car off and it sat there for 2 weeks. I was told it went to the body shop when in fact it was still on the property. I was able to track it with the intouch app. Joe was dishonest each time I called stating that the vehicle was at the body shop at would be done with in a couple days. I inquired about which shop it was at and made a call over to that shop for an update (because I was told it was there, but the app was telling me different) Nothing got done until I showed up (from Utah) and made Joe walk to the back and prove the car wasn’t on the property. But guess what?! The car was still there, like the app showed. Disappointed in the dishonesty. More
The service staff was very welcoming and professional. My vehicle was serviced and returned very quickly. I look forward to returning for my next appointment. vehicle was serviced and returned very quickly. I look forward to returning for my next appointment. More
Awesome I was relocating and a dash indicator light came on, I called on Saturday, they got me in on Monday morning 7AM, out by 10AM! . I was relocating and a dash indicator light came on, I called on Saturday, they got me in on Monday morning 7AM, out by 10AM! . More
This dealership is the best hands down!! I feel completely comfortable every time I bring my car there!! I love Ed! He always shows up with a smile! completely comfortable every time I bring my car there!! I love Ed! He always shows up with a smile! More
We had a wonderful and easy experience. I have been working with Tom Volts for 5 months. He was patient and helpful. He did everything he could to meet my requests. I would definitely go back to Tom Fo working with Tom Volts for 5 months. He was patient and helpful. He did everything he could to meet my requests. I would definitely go back to Tom For my next car purchase and recommend him to anyone looking to purchase. My family and I are very happy. More
I called Ed as my car would not start. He had me make appointment and said to jump start car and come in. The battery was still under warranty. Changed battery and was out in 1 hour!! Cleaned my car up appointment and said to jump start car and come in. The battery was still under warranty. Changed battery and was out in 1 hour!! Cleaned my car up nicely. Could not be better. Thanks! More
When I come to your establishment they always make me feel welcome it's almost like Cheers they always know your name I would tell a friend about coming your establishment. feel welcome it's almost like Cheers they always know your name I would tell a friend about coming your establishment. More
Takes Care of Business! Very organized, courteous and friendly! dropped my car off and it was ready to pick-up in 4 hours. Ed was efficient and told me everything I needed to Very organized, courteous and friendly! dropped my car off and it was ready to pick-up in 4 hours. Ed was efficient and told me everything I needed to know! More