
Towbin Kia
Henderson, NV
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Both Joe & Ed, in service department are amazing. I’m always kept well informed I’m always treated well and they are very professional and knowledgeable. Top notch service. THANKS ! always kept well informed I’m always treated well and they are very professional and knowledgeable. Top notch service. THANKS ! More
Amazing service, tow in Kia has my business forever. every time I bring my car in to be serviced they always do a great job. No issues ever every time I bring my car in to be serviced they always do a great job. No issues ever More
Freddie Briones was GREAT to work with! Freddie was very professional and worked with me to seal the deal!! I'm beyond happy with my purchase (2020 Kia Sorento S)!!! was GREAT to work with! Freddie was very professional and worked with me to seal the deal!! I'm beyond happy with my purchase (2020 Kia Sorento S)!!! I highly recommend Freddie Briones @ Towbin Kia. Also, KUDOS to Evan for taking care of me at the end of my sales transaction. The rest of the Kia staff were really AWESOME too!! Towbin KIA is FANTASTIC!!!!! More
The service was quick and courteous. My care was taken in as soon as I arrived at the dealership. I was given a time estimate of 2 hours and actually got my car back sooner. in as soon as I arrived at the dealership. I was given a time estimate of 2 hours and actually got my car back sooner. More
Kendall is the best salesperson and very efficient. Despite the Covid social distancing he was able to nail f dat own the deal with us....kudos to you you made us a happy customer!!!!! Despite the Covid social distancing he was able to nail f dat own the deal with us....kudos to you you made us a happy customer!!!!! More
I've been here less than a handful of times. My first experience there wasn't a pleasant one considering the guy being less helpful. But the manager was very nice and accommodating. The next time I went experience there wasn't a pleasant one considering the guy being less helpful. But the manager was very nice and accommodating. The next time I went in for service was with the manager so he made my experience easy and pleasant. However, I realized that the problem may be with this particular employee. He was nicer this time around, semi helpful, partially informing me about the status of my car as I waited, but what made me give this a 3 star is simply because it was a hot day and every customer that left, their a.c. was on. I only know this because each tech let the customer know as they got in their car, already cooled down. Mine? It was hot as a mother so I rolled down the windows to let out the heat so it could start to cool faster when I crank on my a.c. Well by doing that, my just washed car now has streaked stains. Again not a huge deal, he may have simply forgot. He did find a coupon code for 10% discount on my 15K service after I asked if there was considering prior was a cool $300. But that really helped me especially during this time. My car runs pretty good so I can't complain, it was nearing the end of the day, I'm guessing. Maybe next time I'll request someone else to get a full experience, an early appointment. I don't want to base this review solely on one employee. Thank you for continuing to serve us during this crisis, I really do appreciate it. More
The service staff are always friendly, helpful and amazing!! Thanks you for always taking care of my car!! They definitely make the service process quick and easy. amazing!! Thanks you for always taking care of my car!! They definitely make the service process quick and easy. More
Your dealership is the best I have ever dealt with. Very friendly and knowledgeable. Always ready to answer any of my questions. Was a Chevy person for 15 plus years, will never go back because of your deal friendly and knowledgeable. Always ready to answer any of my questions. Was a Chevy person for 15 plus years, will never go back because of your dealership. AWESOME More
I always have great service here. Today I had Ed as my service manager and he was both helpful and friendly. He let me know upfront about how long it might be, and kept me updated. service manager and he was both helpful and friendly. He let me know upfront about how long it might be, and kept me updated. More
Regular service Always have a great experience at this KIA location. Service staff are always so friendly and welcoming. They greet you and also open the door for you Always have a great experience at this KIA location. Service staff are always so friendly and welcoming. They greet you and also open the door for you when you walk into the building. They do their best to get your car out in a timely manner. You also get a call/text prior to your service date as a reminder about your appointment. Love this location! More