Torrington Toyota - Service Center

Great service I had my Oil changed, alignment, great service, clean comfortable waiting area with snacks, wifi, .....great job as always. Very easy to make appoint I had my Oil changed, alignment, great service, clean comfortable waiting area with snacks, wifi, .....great job as always. Very easy to make appointment online. Quick. More

Excellent ! I needed a new key ignition and door locks. Vance Williams made this happen, start to finish, with no wasted time! This man deserves a raise. I needed a new key ignition and door locks. Vance Williams made this happen, start to finish, with no wasted time! This man deserves a raise. More

Excellent customer service Customer service at Torrington Toyota was excellent, as it always has been in my experience. They were very accommodating for what I needed and were Customer service at Torrington Toyota was excellent, as it always has been in my experience. They were very accommodating for what I needed and were happy to give me a quick lift to the office. More

Friendly and professional I was the first customer of the day and I was a little early. Vance opened up and started my service appointment anyway. Thank you Vance. I would give I was the first customer of the day and I was a little early. Vance opened up and started my service appointment anyway. Thank you Vance. I would give you 20 stars if I could. More

Torrington Toyota service dept. Had oil change and tire rotation yesterday . The staff is so friendly especially Nick in service dept . He was so friendly , efficient and accommodati Had oil change and tire rotation yesterday . The staff is so friendly especially Nick in service dept . He was so friendly , efficient and accommodating . Service was done in a timely manner and all issued were addressed and accomplished . Would recommend to anyone . Appear to be trustworthy ,not pushy and explanation given for all questions . Very happy with service received. More

Service The service employees were very professional, and did the check up in a short period of time. Their promptness and explanations of what was checked, w The service employees were very professional, and did the check up in a short period of time. Their promptness and explanations of what was checked, was excellent. More

Excellent, professional dealership I took my Tacoma in for scheduled maintenance, “Vance” waited on me in the service department. He is a true professional, very respectful person and m I took my Tacoma in for scheduled maintenance, “Vance” waited on me in the service department. He is a true professional, very respectful person and makes you feel welcome. Compliments the dealership/ service experience. More

Great service Great Experience from the Entire Staff. Vance and Nick are always ready to answer any questions I have and are very knowledgeable when it comes to th Great Experience from the Entire Staff. Vance and Nick are always ready to answer any questions I have and are very knowledgeable when it comes to their job. Great guys. More

Great Experience from the Entire Staff I purchased my 2018 Tacoma from Torrington Toyota about a year ago after visiting multiple dealerships based on their selection, customer service and I purchased my 2018 Tacoma from Torrington Toyota about a year ago after visiting multiple dealerships based on their selection, customer service and integrity throughout the buying process. I've since gone back twice for service on my truck, and my experience with their Service Department was an extension of that with their Sales team. In both service visits I've worked with Vance Williams, who has been courteous, professional and friendly. He also has taken the time to describe what was involved with each service appointment, which was very helpful. The biggest takeaway - At many dealerships, one can feel like just another customer to process. Not here - the personalized attention makes a big difference. I highly recommend this dealership to anyone looking for a new/used Toyota! More