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Torrington Toyota - Service Center

Torrington, CT

4.9
202 Reviews

202 Reviews of Torrington Toyota - Service Center

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September 20, 2019

Excellent! Great dealership! Came in for my 10,000 mile service. Vance was friendly and polite. Dave the owner and Randy my salesman made sure to come over and s More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance
Sep 25, 2019 -

Torrington Toyota responded

Thank you John we truly appreciate your remarkable review as well as your business we are absolutely delighted that your experience met your expectations. Please let us know if there is anything we can help you with in the future.

September 04, 2019

Oil change Fast friendly service from all the guys in the service department. Pleasure to bring my car there and the waiting area is very neat and clean More

by Penn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance Williams
Sep 11, 2019 -

Torrington Toyota responded

Hello, Thank you for taking the time to let us know how your experience went! We work hard making the experience as smooth, and impressive as possible. Thank you for your time with us, we look forward to seeing you at your next appointment.

August 30, 2019

Terrific! author Mrs. C We have been going to the dealership the last three years when we moved to Connecticut. We had a great dealership and relationship in New Jersey and More

by Joseph Cardinale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance Williams
Sep 04, 2019 -

Torrington Toyota responded

Hi Joseph, Connecticut is a fantastic place to live! Thank you for selecting us as your trusted dealership since your move, and for your kind words for the staff at Torrington Toyota. We always appreciate your loyalty and are looking forward to your next visit!

August 24, 2019

Service We love the entire staff at Torrington Toyota, it is so easy to have our 2017 Rava serviced. we never have trouble making an appointment and they are More

by Rosad
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Klonowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Torrington Toyota responded

Dear Rosad, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and we look forward to seeing you in the future.

August 02, 2019

Excellent customer service I’m very pleased with the service in the service department. Very friendly and personable will be back for all my trucks service. Thank you Vance More

by Penn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vance Williams
Aug 08, 2019 -

Torrington Toyota responded

Hello!! Thank you for leaving a 5 Star Rating for Vance and the Service Department at Torrington Toyota. We appreciate you bringing your truck in for servicing and will consider us for your future servicing needs!

July 29, 2019

Fabulous Customer Service Chris' customer service was excellent! He was available to answer my questions and work with me while trying to repair my front bumper. Mr. Urso was a More

by BobbiB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Urso; Chris Heuschkael
Jul 31, 2019 -

Torrington Toyota responded

Hello! We are so happy to hear that you've had a pleasant experience with Chris, the Autobody Manager. We are always looking out for our customers, because if it weren't for you, there'd be no "us"! Thank you for stopping in and allowing us to assist with your vehicle needs.

July 20, 2019

5000k mile checkup So today I took my RAV4 in. All is well with my vehicle. Pleasant staff, clean comfortable waiting room. Restrooms and vending machines available. I w More

by Kathyw459
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Corey
Jul 22, 2019 -

Torrington Toyota responded

Hi Kathy, Thank you for trusting us with your vehicle! We understand that sometimes it can get a little nerve wracking when it comes to your vehicle and source of transportation, but it is good to hear that our environment and process helped ease your nerves. Thank you for taking the time to leave this kind review, and for recommending us to your family and friends! We hope that we will be seeing you in the future.

July 19, 2019

Professional and pleasant service I could not be more pleased with the service I have received from Torrington Toyota. Vance Williams is your man to see for a pleasant service experie More

by RichardL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Valenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vance Williams
Jul 22, 2019 -

Torrington Toyota responded

Hi Richard! Thank you for your time with us, and thank you for your kind words for Vance. We are glad that we're able to provide you with a top notch experience. See you next time!!

July 17, 2019

Great dealership for sales and service I purchased / leased my Highlander from this dealership some years ago. I was able to make a proper deal for my previous Highlander model, after not b More

by piperdon96
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vance Williams, Corey Moore
Jul 22, 2019 -

Torrington Toyota responded

It is a pleasure to be able to assist you with all of your vehicle needs! Sorry that happened to your tires, but we are glad that you came back to us for the repair - no matter what you need, always feel free to call us!

June 27, 2019

Great service Had tires and a new battery installed. Vance Williams is a pleasure to work with. Professional knowledgeable and never tried to sell me something I d More

by Toyota lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn and Jeff and Nick
Jul 24, 2019 -

Torrington Toyota responded

Hi there! Thank you for your kind words for Vance in Service. As you pointed out, we always want you to know about the proper maintenance your vehicle may need, but there is no pressure. The Service Department always ensures that you are informed about your vehicle to ensure quality and safety, while not rushing you into any unnecessary decisions. Thank you for recommending Torrington Toyota!

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