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189 Reviews of Torrington Toyota - Service Center
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July 19, 2019
Professional and pleasant service I could not be more pleased with the service I have received from Torrington Toyota. Vance Williams is your man to see for a pleasant service experie I could not be more pleased with the service I have received from Torrington Toyota. Vance Williams is your man to see for a pleasant service experience. More
by RichardL
Helpful July 17, 2019
Great dealership for sales and service I purchased / leased my Highlander from this dealership some years ago. I was able to make a proper deal for my previous Highlander model, after not b I purchased / leased my Highlander from this dealership some years ago. I was able to make a proper deal for my previous Highlander model, after not being able to do so with the Danbury dealership where I originally purchased the car. So, have been having my car serviced at Torrington, ever since. The place is clean, neat and friendly. Service is quick, and effective. No problems with any of the work done there. Waiting room is comfortable, too. Lance Williams and Cory Moore are both folks whom I have delt with at the service counter and always keep me informed on the work needed and time to do it. This latest trip I needed to replace two tired due to road debris damage. Nick arranged a loaner car as they needed to source two identical times to match my set. I came in this morning, dropped the loaner and drove off with my vehicle. All good, Thanks to the lads and lasses at TT More
by piperdon96
Employees Worked With
Vance Williams, Corey Moore
June 27, 2019
Great service Had tires and a new battery installed. Vance Williams is a pleasure to work with. Professional knowledgeable and never tried to sell me something I d Had tires and a new battery installed. Vance Williams is a pleasure to work with. Professional knowledgeable and never tried to sell me something I don't need..I love this dealership. I recommend it to all my family and friends. More
by Toyota lover
Employees Worked With
Other Employees :
Glenn and Jeff and Nick
June 27, 2019
Great service I had my Oil changed, alignment, great service, clean comfortable waiting area with snacks, wifi, .....great job as always. Very easy to make appoint I had my Oil changed, alignment, great service, clean comfortable waiting area with snacks, wifi, .....great job as always. Very easy to make appointment online. Quick. More
by cudd104
Employees Worked With
Vance.....service
June 26, 2019
Excellent ! I needed a new key ignition and door locks. Vance Williams made this happen, start to finish, with no wasted time! This man deserves a raise. I needed a new key ignition and door locks. Vance Williams made this happen, start to finish, with no wasted time! This man deserves a raise. More
by CoveredTaco
Employees Worked With
Vance Williams
May 08, 2019
Excellent customer service Customer service at Torrington Toyota was excellent, as it always has been in my experience. They were very accommodating for what I needed and were Customer service at Torrington Toyota was excellent, as it always has been in my experience. They were very accommodating for what I needed and were happy to give me a quick lift to the office. More
by Torrforawhile
Employees Worked With
Vance Williams
May 06, 2019
Service dept friendly and helpful. Wait time excellent. Actually called Fla where lease purchased to verify service contract. They were able to change out my dept friendly and helpful. Wait time excellent. Actually called Fla where lease purchased to verify service contract. They were able to change out my tires even on a late appointment More
by Priscilla731
Employees Worked With
Service dept
May 03, 2019
Friendly and professional I was the first customer of the day and I was a little early. Vance opened up and started my service appointment anyway. Thank you Vance. I would give I was the first customer of the day and I was a little early. Vance opened up and started my service appointment anyway. Thank you Vance. I would give you 20 stars if I could. More
by norbeba
Employees Worked With
Vance Williams
April 17, 2019
Torrington Toyota service dept. Had oil change and tire rotation yesterday . The staff is so friendly especially Nick in service dept . He was so friendly , efficient and accommodati Had oil change and tire rotation yesterday . The staff is so friendly especially Nick in service dept . He was so friendly , efficient and accommodating . Service was done in a timely manner and all issued were addressed and accomplished . Would recommend to anyone . Appear to be trustworthy ,not pushy and explanation given for all questions . Very happy with service received. More
by Nommie
April 13, 2019
Service The service employees were very professional, and did the check up in a short period of time. Their promptness and explanations of what was checked, w The service employees were very professional, and did the check up in a short period of time. Their promptness and explanations of what was checked, was excellent. More
by 1958eagle
