Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
202 Reviews of Torrington Toyota - Service Center
Sort by
December 10, 2019
Toyota FJ service First I spoke with Chris H. who runs the Body Shop. He offered advice for my questions very honestly. He has become a good friend as well since we are First I spoke with Chris H. who runs the Body Shop. He offered advice for my questions very honestly. He has become a good friend as well since we are both fond of FJ's. Then I had my vehicle serviced speaking with Joe B. Just in for an oil change. Very friendly, courteous and thorough. The mechanic found a mouse nest in the cabin filter and blower. Joe explained what would be needed and the cost to make such repairs. I of course opted for repair. While waiting, Torrington Toyota salesman Randy Klonowski stopped to say hello. I have dealt with Randy on two purchases and have always been completely satisfied and enjoyed our conversation. Lastly, I was in and out quickly, for a reasonable cost and got to see some old friends. Thanks to all. I highly recommend Torrington Toyota. Bob D. More
by Bob
December 06, 2019
Great service and people. Routine maintenance today done professionally and timely as usual.What is unusual is how nicely we are greeted by Van Williams every time we come to Routine maintenance today done professionally and timely as usual.What is unusual is how nicely we are greeted by Van Williams every time we come to Torrington Toyota.Always a friendly smile,a feeling that he is actually glad to see you.we have been customers here for three camarys,one RAV4 and 26 years,the above review is the reason why. Bob and Jean Poodiack More
by Rpoodiack
Employees Worked With
Van williams
December 01, 2019
Best Toyota dealer in CT I've had nothing but prompt, courteous service from Torrington Toyota. I don't trust my Rav4 to just anyone. I know the work done is done right. These I've had nothing but prompt, courteous service from Torrington Toyota. I don't trust my Rav4 to just anyone. I know the work done is done right. These tech's are fantastic! More
by Cyndela
Employees Worked With
Vance Williams
November 18, 2019
First rate accommodations I had a problem with my Toyota Camry brake system. I dropped into the service center There was immediate response listening to my explanation of Squi I had a problem with my Toyota Camry brake system. I dropped into the service center There was immediate response listening to my explanation of Squishy peddle when braking. They took my car and examined it. Told me the problem and fixed it that afternoon. Great folks to do business with! More
by Jmradocchio
Employees Worked With
All were great!
November 09, 2019
I recently had a 10K service on my leased RAV4, the service department associates were courteous, and efficient. I was told the experience would take about an hour, which was accurate, there was coffee service department associates were courteous, and efficient. I was told the experience would take about an hour, which was accurate, there was coffee, tv, and popcorn while I waited. Thank you Torrington Toyota More
by Jones
November 06, 2019
I have purchased 2 cars from this dealership and continue to bring my car back here for maintenance. Each time I go in, the staff is friendly and helpful and always answer any questions I have. They always g to bring my car back here for maintenance. Each time I go in, the staff is friendly and helpful and always answer any questions I have. They always go above and beyond! More
by Rachel M
Employees Worked With
October 28, 2019
Lease service My wife and I leased a 2017 RAV4 from Torrington Toyota. Not only did we live the car, but the service on it from the dealer was outstanding. So much My wife and I leased a 2017 RAV4 from Torrington Toyota. Not only did we live the car, but the service on it from the dealer was outstanding. So much so that we are buying the car at lease end More
by Bill
Employees Worked With
October 27, 2019
Great communication, no surprises Nick (if I recall the name) was great at keeping me apprised of suggested service and progress. (This was the 90000 mile service, plus serpentine belt Nick (if I recall the name) was great at keeping me apprised of suggested service and progress. (This was the 90000 mile service, plus serpentine belt and alignment.) I will continue to have my two Corollas serviced at Torrington Toyota. More
by David
Employees Worked With
Nick
October 27, 2019
5000 Mille Check Fantastic Service every visit! Always friendly and Prompt! Also will make time if no appointment If possible. Informative when asking about th Fantastic Service every visit! Always friendly and Prompt! Also will make time if no appointment If possible. Informative when asking about the condition and cost of repairs. Excellent Service! More
by P. Moskal
Employees Worked With
Service Department
October 18, 2019
Great Service Brought my old (2008) car in for a 100,000 mile service and safety check - Vance and the whole team were friendly and helpful. Everything was taken ca Brought my old (2008) car in for a 100,000 mile service and safety check - Vance and the whole team were friendly and helpful. Everything was taken care of quickly and with great communication - my car feels brand new again. Definitely recommend these guys! More
by Susan O
Employees Worked With
Vance
