Back

Torrington Toyota - Service Center

Torrington, CT

4.9
189 Reviews

189 Reviews of Torrington Toyota - Service Center

Sort by
December 28, 2019

Vance and Corey in service are great! No pressure only sell what you need 😜 we love our Toyota and they keep in running great. I will and have bought many Toyota vehicles More

by dz335
Recommend Dealer
Yes
Employees Worked With
Randy Klonowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vance and Corey in service??
Dec 30, 2019 -

Torrington Toyota responded

Thank you so much for taking the time to leave our staff at Torrington Toyota this review. We are grateful to have you as loyal customer and we definitely look forward to see you again in the future, if there is anything else we can do for you please do not hesitate to reach out (860) 482-9496.

December 20, 2019

consistently the best customer service which is why, after 2 years, I continue to drive an hour for service. Friendly staff, they don’t try to sell what you don’t need. More

by Just me
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vance Williams
Dec 23, 2019 -

Torrington Toyota responded

Thank you for this exceptional 5 star review it means so much to our staff to hear that what we do does not go unnoticed. Torrington Toyota our mission is simple honestly, integrity and customer satisfaction which has kept us in business since 1992. Our services go beyond purchasing and selling vehicles. Some of our other available vehicle services include, lease specials, on site finance, vehicle service, parts department ,body shop repair and car rental service all available here at Torrington Toyota. We can not express how truly grateful we are for customers like yourself, Happy Holidays and again Thank you!

December 12, 2019

Love this dealership! Always pleasant employees and on time service when we bring our Toyota in ! Great deals on all vehicles- no pushy salesmen, very knowledgeable and spend the time to go over every asp More

by shirleygirly
Recommend Dealer
Yes
Employees Worked With
Larry Valenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2019 -

Torrington Toyota responded

Hi Shirley, I would like to start off by saying thank you for trusting us here at Torrington Toyota. We love to hear that we are doing what we set out to do and that's ensuring that our customers are 100% satisfied with their purchase and/or service visit. Here at Torrington Toyota we are a family owned and operated and once you step foot in our dealership our family will quickly become apart of yours. Thank you Shirley again for taking the time out to write us this 5 star review.

December 10, 2019

Toyota FJ service First I spoke with Chris H. who runs the Body Shop. He offered advice for my questions very honestly. He has become a good friend as well since we are More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Klonowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Belfiore, Chris Hueschkel
Dec 12, 2019 -

Torrington Toyota responded

Hi Bob, Thank you so much for taking the time to write us this superb review. We are very happy to know that you appreciated our honestly and our family oriented environment. Here at Torrington Toyota we value our customers and anytime your in the area Bob, feel free to stop in and say hello as you saw we enjoy being able to catch up with our customers. Thank you again Bob we truly are thankful to have you as a customer and as a friend.

December 06, 2019

Great service and people. Routine maintenance today done professionally and timely as usual.What is unusual is how nicely we are greeted by Van Williams every time we come to More

by Rpoodiack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van williams
Dec 09, 2019 -

Torrington Toyota responded

Thank you Mr. and Mrs. Poodiack we are very glad that you had such great experience with your service here at Torrington Toyota our assistant service manager Vance will be delighted ! We would like thank you again for choosing Torrington Toyota we look forward to see the two of you again in the future.

December 01, 2019

Best Toyota dealer in CT I've had nothing but prompt, courteous service from Torrington Toyota. I don't trust my Rav4 to just anyone. I know the work done is done right. These More

by Cyndela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance Williams
November 18, 2019

First rate accommodations I had a problem with my Toyota Camry brake system. I dropped into the service center There was immediate response listening to my explanation of Squi More

by Jmradocchio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All were great!
Nov 19, 2019 -

Torrington Toyota responded

Thank you J, for writing us this great review our service staff will be delighted to read it. We are to glad hear that our Torrington Toyota team was able to get you right in and take care of your brakes. we love to hear about our customers experiences, which helps us continuously improve our service. We hope to see you again in the future at your next scheduled vehicle service appointment.

November 09, 2019

I recently had a 10K service on my leased RAV4, the service department associates were courteous, and efficient. I was told the experience would take about an hour, which was accurate, there was coffee More

by Jones
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vance Williams 10/10
Nov 11, 2019 -

Torrington Toyota responded

You are quite welcome, we appreciate your patience while we serviced your Rav4. We hope you are enjoying the vehicle and the lease aspect of it. Thank you for enjoying our amenities while you waited as well. We are looking forward to seeing you at your next service appointment!

November 06, 2019

I have purchased 2 cars from this dealership and continue to bring my car back here for maintenance. Each time I go in, the staff is friendly and helpful and always answer any questions I have. They always g More

by Rachel M
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Torrington Toyota responded

Hi Rachel! Thank you for your kind words for the staff at Torrington Toyota, and we are ecstatic to hear that you have a wonderful experience each and every time! Thank you for your repeat business, and if you happen to have a question that just pops into your head, feel free to give us a call too, we're there when you need us! (860) 482-9496.

October 28, 2019

Lease service My wife and I leased a 2017 RAV4 from Torrington Toyota. Not only did we live the car, but the service on it from the dealer was outstanding. So much More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Torrington Toyota responded

Thank you Bill, We are so happy that you absolutely love your 2017 RAV4, as you know we take pride in ensuring that all our vehicle are looked at and taken care of by our phenomenal service crew. We want to of course thank you for not only trusting our staff at Torrington Toyota but also for taking the time to write this wonderful review.

...
5
...