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Torrington Toyota - Service Center

Torrington, CT

4.9
202 Reviews
Call Service Center (860) 482-9496

202 Reviews of Torrington Toyota - Service Center

Sort by
January 04, 2022

Each time I have service - Corey takes care of me. Respectful, pleasant, professional! I have not a single complaint !!! More

by Mrs. Lindsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey in service
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Jan 06, 2022 -

Torrington Toyota responded

Thank you Mrs. Lindsey for sharing your experience with our service department. Corey our Director of Operations makes it his missions to ensure that all of our customers have a positive experience and complete understanding of the services provided. I will make sure to pass along all of your kind words to Corey and the rest of our Service department. Thank you. Torrington Toyota 1472 East Main ST. Torrington, CT 06790 860-482-9496

Helpful
September 14, 2021

I have 3 older vehicles, so they need new parts at times. Since they are all Toyotas, the cost is minimal per mile driven. Nick got me in to service quickly. I was informed I also needed an air filter. I sa More

by Randy K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan and Nick
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Sep 16, 2021 -

Torrington Toyota responded

We would just like to thank you for taking the time to write this review for our service department. It is important for us to know how we are doing. Transparency is exactly what we are about, and making sure you have a positive experience. We have a great team of experienced Toyota trained service technicians along with competitive service fees, who are always willing to answer any questions. We look forward to seeing you again. Torrington Toyota

Helpful
August 27, 2021

I needed leaking tires addressed. One rim was re-sealed and the other need a valve stem. A small price to solve a big inconvenience. Thanks again to Corey, Nick and Glen. Also Mark, the tech would found an More

by Randy K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2021 -

Torrington Toyota responded

Hi Randy, Thank you for servicing your vehicle at Torrington Toyota. Leaky tires are unfortunate to deal with, you're right! We are glad we were able to get them repaired and sealed for you to get your vehicle back on the road! Thank you for your kind review!

Helpful
August 24, 2021

Brought my truck in for brake repairs and routine maintenance. Always appreciate the updates and contact. All repairs were done and completed on time with no problems. Thanks again and job well done. More

by David B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
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Sep 13, 2021 -

Torrington Toyota responded

Hi David, Thank you for your time, business, and for trusting our factory trained technicians to work on your vehicle promptly, with clear communication, to get your truck in tip-top shape. You are so welcome, and we are here for you when you need us! Take care, Torrington Toyota (860) 482-9496 www.torringtontoyota.com

Helpful
July 17, 2021

Very nice people in the service department. They were helpful and considerate. Corey remembered me from past visits. The waiting rom and bathroom was clean. The coffee was a pleasant bonus More

by Donna gray
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey
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Helpful
May 03, 2021

I got my Camry serviced. I was given recommendations on future service. These were based on importance and I was given a timeline on based on my driving. Always receive informative answers to any of my qu More

by Randy K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2021 -

Torrington Toyota responded

Thank you Randy, we are excited to hear about your experience with getting your Toyota Camry service with Torrington Toyotas service department. We would like to sincerely thank you for taking the time to share your experience and for your 5 star recommendation, we look forward to seeing you at your next service appointment which can be conveniently scheduled online at https://www.torringtontoyota.com/service/schedule-service/ https://www.torringtontoyota.com/service/service-specials/ .

Helpful
April 19, 2021

Always going to Torrington Toyota for needs on both my Toyotas. Thank you Corey and Chris. Always a pleasure. Always courteous and helpful. Thanks again More

by albrochu1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey , Dan, Chris Nick
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Apr 26, 2021 -

Torrington Toyota responded

Thank you for taking the time to share your experience with Torrington Toyotas service department and Body Shop! They will be very happy to hear that you were pleased with the service they provided. Thank you again feel free to check out our service specials at https://www.torringtontoyota.com/service/service-specials/ or call 860-482-9496 if you have any questions or would like to schedule an appointment.

Helpful
February 23, 2021

I was pleased Torrington Toyota could accommodate my schedule to give my 07 Tacoma a complete tune-up, transmission, motor & 4 wheel-system a lube change. Complete brake flush & adjustment and a small More

by CoveredTaco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPARTMENT
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Feb 24, 2021 -

Torrington Toyota responded

Thank you for your feedback, our staff will be excited to read what you wrote. Torrington Toyota takes pride in ensuring that our customers have a positive experience and will go above and beyond to make that possible. It its awesome to get recognized for the hard work that our team puts in on a daily bases. Again we would like to thank you and can't wait to see you again in the future. Just as a reminder you can schedule your next appointment online at https://www.torringtontoyota.com/service/schedule-service/ or call 860-482-9496 1472 East Main Street Torrington, CT 06790

Helpful
February 04, 2021

Just traded my old rav4 in for a new hybrid rav. Had a Just traded my old rav4 in for a new hybrid rav. Had a great experience just like the last time! I will keep coming back More

by Daniellejulian52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2021 -

Torrington Toyota responded

Congratulations on your New Toyota RAV4 Hybrid! up to 41 CITY / 38 HWY miles per gallon. We want to also thank you for being a loyal customer to Torrington Toyota and for taking the time to leave us this amazing review. We look forward to seeing you at your first no cost maintenance service, which is valid for 2 Years or 25,000 Miles. https://www.torringtontoyota.com/service/toyotacare/

Helpful
January 28, 2021

Bought my Tacoma 5 years ago , and it’s been great dealing with Torrington Toyota from purchasing to the present. The service dept is excellent -always friendly and helpful. More

by dlindquist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Klonowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2021 -

Torrington Toyota responded

Thanks for the great review, and for being a loyal customer our Toyota trained technicians are very dedicated to providing the very best service possible. To schedule your next appointment you can do so by calling us at (860) 482-9496 or visit https://www.torringtontoyota.com/service/schedule-service/.

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