Torrington Toyota - Service Center

Very efficient My recent, routine visit was handled beautifully. Kurtis was concerned that he would not have my car ready in a timely manner. I was out in no time an My recent, routine visit was handled beautifully. Kurtis was concerned that he would not have my car ready in a timely manner. I was out in no time and appreciate his being clear with me from the outset. More

Torrington Toyota has an awesome service department Torrington Toyota has an awesome service department the work was done complete and on time. And when I called a person answered the phone not an answe Torrington Toyota has an awesome service department the work was done complete and on time. And when I called a person answered the phone not an answering system. More

always great We only go to Torrington Toyota because they are always great and helpful! We are on our 4th vehicle from there and have been very satisfied with the We only go to Torrington Toyota because they are always great and helpful! We are on our 4th vehicle from there and have been very satisfied with the service on every one. Ray and Lyn More

Normal maintenance I brought the 2015 RAV4 in for it's normal maintenance. It was the 20,000 yearly check but the vehicle only has 15,304 miles on it. The oil was chan I brought the 2015 RAV4 in for it's normal maintenance. It was the 20,000 yearly check but the vehicle only has 15,304 miles on it. The oil was changed and tires rotated. It was recommended to change the cabin air filter and the engine air filters. I spoke with my wife because it's her vehicle and we changed these ourselves for less than it would have cost to have it done at the dealership. We were informed the tire wear pattern is in the yellow zone so we'll keep an eye on the tires and replace them when necessary. More

Regular maintainence I keep coming her and Vance and the service department never let me down. I would always recommend Torrington Toyota for service as well as sales. I keep coming her and Vance and the service department never let me down. I would always recommend Torrington Toyota for service as well as sales. More

Great service I love my Avalone hybrid. Best riding car I've ever owned. Torrington Toyota did an excellent job servicing my car. I recommend this dealer for the jo I love my Avalone hybrid. Best riding car I've ever owned. Torrington Toyota did an excellent job servicing my car. I recommend this dealer for the job well done. More

Technicians needs improvement! Writing this comment is very difficult because I did business with Torrington Toyota for many years. But I can't let this issue go away. I have two Si Writing this comment is very difficult because I did business with Torrington Toyota for many years. But I can't let this issue go away. I have two Sienna minivans. On last Tuesday I dropped off my red one, was told I need new battery, new tires and have a recall. I let them kept van for two days and picked up on Friday and at same time I dropped off my gray minivan for the recall too. They were nice, good smiles, so I left good reviews. But that is really only for their attitude not for their technique and management. At Friday night, I drove the red one to Long Island, and tried all the USB or other charges, not working. I use it everyday and It was fine before I do the maintenance. On Monday morning, I have to send my daughter to PA with her lot of luggage, so I picked up the another gray one and loaded then left. Next issue is really unbelievable and unforgivable , the signal lights is totally not working, in the holiday and heavy traffic, we had 5 hours driving without the left or right turn signal, very dangerous. Then tried the USB and chargers , neither works. It is not single things. I like have them check the records how many times we need send back to re service after maintenance. I am a very kind person, It happened before , I always thought I gave them too little time to do the maintenance, so this time I did let them have three days and it happened again. Do you think they should take 5 minutes to test basic functions after they complete the jobs? Do you think the technician need more careful and well practiced before starting to do the real job. The most important thing is it caused big risk at driving after maintenance. I felt not safe and worried after maintenance every time . My neighbor she drove with me today had a minivan was damaged battery after maintenance couple months ago. Now we are in the hotel in PA worrying about how we drive back without signal lights if tomorrow we getting late! More

First time service on truck. My first time at Torrington Toyota, made an appointment for 7am on a Saturday. Got there 5 minutes early and kurtis brought my truck right in. Kurti My first time at Torrington Toyota, made an appointment for 7am on a Saturday. Got there 5 minutes early and kurtis brought my truck right in. Kurtis explained the repair to me and what it would cost.. They had told me the job would take 1 hour, and it was completed in under 45 minutes. I left Torrington Toyota earlier than expected and was completely satisfied. Will be back again. I would recommend Torrington Toyota to anyone who wants the Toyota serviced. Dave More

service I love bringing my car there, everyone from the call to set up appointment, to Vance for explaining what I need done, the work itself . I love bringing my car there, everyone from the call to set up appointment, to Vance for explaining what I need done, the work itself . More

Service The level of service was outstanding. Vance your asst service manager was great. They had me in and out in no time. Everything was done in a.very prof The level of service was outstanding. Vance your asst service manager was great. They had me in and out in no time. Everything was done in a.very professional manner. Thank you . More