Back

Torrington Toyota - Service Center

Torrington, CT

4.9
202 Reviews

202 Reviews of Torrington Toyota - Service Center

Sort by
November 15, 2018

20,000 maintenance Torrington Toyota makes every effort to service my vehicle with highest standards. The service department is pleasant, straight forward and efficient More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Service
Dec 04, 2018 -

Torrington Toyota responded

Hi Barbara! Thank you for selecting Torrington Toyota's Service Department for your vehicle's servicing needs. We are pleased to hear about your positive experiences here, and we are looking forward to providing you with plenty more! Thank you for taking a time to share your review. See you next time!

October 20, 2018

Great service Torrington Toyota service team is great. Very fast, understanding and friendly. Vance is always a pleasure to work with. I would recommend them to any More

by Mcogan81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance
Oct 25, 2018 -

Torrington Toyota responded

Hi there! Thank you for taking the time to leave a review for Torrington Toyota Service Department. We are very grateful for trusting us with your automotive needs! It is also good to hear that Vance has assisted you to your satisfaction. Thank you for recommending us!

October 16, 2018

Great service department The service rep kept me informed of my car's needs and the progress of the repairs. He explained all aspects of the repairs and bill in easily underst More

by JAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick in service
Oct 25, 2018 -

Torrington Toyota responded

Good morning, Thank you for taking the time to share your experience with Torrington Toyota Service Department! We are thrilled to hear that Nick was a big help, especially because car lingo and "tech terms" can be a bit confusing, and we never want to leave people confused! Thank you for servicing your vehicle with us!

September 12, 2018

30,000 mile maintenance service The service was very good and complete. My only issue is that, when I purchased my Corolla, I also bought the extended service contract and the extend More

by chip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Assistant Service Manager
Oct 01, 2018 -

Torrington Toyota responded

Hi Chip! Thank you for servicing with us at Torrington Toyota. We appreciate you giving us your time and trust when it comes to our Service Department servicing your vehicle, and are glad that you chose to have your maintenance done here. We are sorry about the warranty misunderstanding. This is why we encourage that people really ask questions or review the agreements of the warranties. If you have any questions, please give us a call!

September 10, 2018

Great Service;Great Staff I've leased 3 cars through Torrington Toyota and have always had a great experience. The staff are professional, friendly and go above and beyond to a More

by Maria M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Torrington Toyota responded

Maria, We love providing you with the leases. Thank you for being such a fantastic, loyal customer to Torrington Toyota, we couldn't be happier! We know that life gets busy, and are here whenever you need us. Thank you for trusting us with your vehicle in Service as well!

September 10, 2018

On time and quick Friendly fast and on time. I’ve done business with them for many years now. I would recommend them to anyone looking to purchase a new car. More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Torrington Toyota responded

Rich, We love that you would recommend Torrington Toyota to others! It means a lot to us, and we would never steer you, or them wrong! Thank you for giving us the opportunity to earn your business!

August 15, 2018

Great service as usual, today at Torrington Toyota! Great service as usual, today at Torrington Toyota! Mr. Williams took care of me today and as always provided great care of me and my Tundra. More

by Robs Tundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Williams (Service)
Aug 23, 2018 -

Torrington Toyota responded

Hi Rob! Thank you for coming in to Torrington Toyota. We are glad you've had another wonderful experience here. We always look forward to having you come in. See you next time!

July 31, 2018

Fast friendly service Everyone goes the extra mile to make sure the customer has a great experience. The waiting room is spotless and provides soft sofas for watching tv or More

by norbeba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Klonowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Urso
Aug 01, 2018 -

Torrington Toyota responded

Hi there! Thank you for allowing us to demonstrate the way car buying REALLY should be! We are glad that you have found our showroom and waiting rooms, comfortable and delightful. Thank you for purchasing and serving with us! We are looking forward to your next visit at Torrington Toyota!

July 17, 2018

Great Customer Service Professional, efficient courteous, great quality service. Nick our technician was very accommodating and explained our service thoroughly. Never disap More

by Joseph Cardinale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 18, 2018 -

Torrington Toyota responded

The staff at Torrington Toyota always wants to take the time to explain the process, whether it be Sales or Service, so that each person has a clear understanding of the way we take care of your vehicle. Thank you for being a loyal customer and choosing Torrington Toyota!

July 17, 2018

loyal, happy customer from sales to service, everyone is most helpful, very professional and very trusting. Excellent customer in the service led by Joe, Vance and Corey. More

by motoring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance, Corey
Jul 18, 2018 -

Torrington Toyota responded

It is also a pleasure to have wonderful returning customers such as yourself. We are beyond grateful for your time, and feedback on your experience here. If you have any questions, concerns, or need to schedule a future appointment, feel free to give us a call - (860) 482-9496!

Jul 23, 2018 -

Torrington Toyota responded

Hi there! Thank you for taking some time out of your day to share some feedback on your recent visit here at Torrington Toyota. We love hearing that the service department has satisfied and loyal customers such as yourself. We are looking forward to your next visit with us! Thank you, Torrington Toyota

...
11
...