Torrington Toyota - Service Center

service I have a good experience every time I visit. I always leave confident with no reservations if I need to return when my car needs service. Friendly an I have a good experience every time I visit. I always leave confident with no reservations if I need to return when my car needs service. Friendly and respectable staff always More

Easy Service Service was performed well, at the time promised and in the hour it was supposed to take. Definitely recommend this facility. Vance explained everythi Service was performed well, at the time promised and in the hour it was supposed to take. Definitely recommend this facility. Vance explained everything that was done and when further service would be needed. More

Excellent Service Dept Love these guys, Vance in service makes this a quick and painless procedure. He tells me service will be an hour, and its an hour, I appreciate tha Love these guys, Vance in service makes this a quick and painless procedure. He tells me service will be an hour, and its an hour, I appreciate that they acknowledge that I have a schedule to keep also. All the employees I have met there have been great to work with. I would highly recommend Torrington Toyota. More

Oil Change, No Hard Sell I recently brought my Camry in for an oil change. Was able to schedule one online for same day service. Professional, attentive service from Nick Ur I recently brought my Camry in for an oil change. Was able to schedule one online for same day service. Professional, attentive service from Nick Urso and mechanic (my apology, don't know his name!). Nick reviewed a few recommendations thoroughly. There was no pressure to attend to these items that afternoon. I will be back soon to follow up on some. BR More

Regular Service I get all my service done here. I always see Vance Williams. I appreciate the no nonsense approach. I am always notified of any upcoming service need I get all my service done here. I always see Vance Williams. I appreciate the no nonsense approach. I am always notified of any upcoming service needs without immediate pressure like some places I have been in the past... More

Great Service Easy to schedule, fast service, didn't take too long, all good! I would heartedly recommend this dealer to anyone serious about shopping for a Toyota Easy to schedule, fast service, didn't take too long, all good! I would heartedly recommend this dealer to anyone serious about shopping for a Toyota More

New tundra Larry Valenta helped me purchasung my new tundra. Great salesman. Made the transaction quick and easy. Torrington toyota is definatly a top notch d Larry Valenta helped me purchasung my new tundra. Great salesman. Made the transaction quick and easy. Torrington toyota is definatly a top notch dealership who cares about the customer not just the sale. Scott S More

Torrington Toyota Service and Sales Department. Had a road noise that was getting worse. Service manager, Vance recommended a road test with one of the technicians. Went out with Dave and he recogn Had a road noise that was getting worse. Service manager, Vance recommended a road test with one of the technicians. Went out with Dave and he recognized the problem right away. They scheduled service the next day and gave me a loaner car to use. Needed new wheel bearings and the related problems. Vance called me to explain the problem and to get approval for the work. They completed the work in a reasonable time. Vance went through the invoice and all that was done to my Toyota. I have been dealing with Torrington Toyota for many years. I have never been let down by the service department. The Sale department is also excellent. I have bee buying my cars from Tee, He is excellent. Dave Dolinsky More

10k service on 18 Highlander--Happy customer Avon CT Excellent service with personalized service This dealership has a family feel and culture different from other Toyota Dealerships---Why is that impo Excellent service with personalized service This dealership has a family feel and culture different from other Toyota Dealerships---Why is that important? Its because every employee understands and is committed to creating a positive customer experience Also want to note that we live in Avon and drive right past the local dealership to head up to Torrington----all because the service is better More

Botched oil change.Made my car unsafe! My simple oil change took over 2 hours of waiting. The service writer offered to do the airbag recall, 30 minutes after that I was told they didnt hav My simple oil change took over 2 hours of waiting. The service writer offered to do the airbag recall, 30 minutes after that I was told they didnt have the part. An hour after that it turned out they did but it would be another hour to put in. When I finally get my car back my dash camera was unplugged and thrown on the floor and my weather tech floor mats were thrown in my trunk. The floor mat recall did not involve my Corolla and there was no reason to scratch up and dirty my floor mats by throwing them in the trunk. When I got my car home and popped the hood I found an oil soaked rag stuck in between the engine cover and the engine itself. Great place for an oily rag, right next to the engine! My car could have caught on fire thanks to the tech. Not only that but when I went to replace my head unit I found my hazard light switch was unplugged. I'll never be going back and I'll tell everyone I know to avoid them. More