Torrington Hyundai

new purchase I came to this dealership because a friend of mine works at the dealership. She recommended me to Steve. He took me for a test ride and discussed th I came to this dealership because a friend of mine works at the dealership. She recommended me to Steve. He took me for a test ride and discussed the costs of leasing. I told him that I was going to look at other cars. I did so and came back to lease mine. More

Happy customer My wife and I are very happy with Torrington Hyundai and with salemen Steve Hamzy. This is our third Hyunda my wife and I have bought from Torrington My wife and I are very happy with Torrington Hyundai and with salemen Steve Hamzy. This is our third Hyunda my wife and I have bought from Torrington Hyundai. More

New car lease. Couldn't be happier with the folks that leased us a car. Friendly, knowledgeable and answered every question posed without pause. I would definitely r Couldn't be happier with the folks that leased us a car. Friendly, knowledgeable and answered every question posed without pause. I would definitely recommend anyone looking for a car to visit. More

Steve was GREAT ! Steve was a pleasure to deal with super nice guy. He made sure to see the deal go through from the beginning to end as promised. Steve was a pleasure to deal with super nice guy. He made sure to see the deal go through from the beginning to end as promised. More

My Hyundai Experience I would have probably bought another VW Golf diesel had they been available. I also looked at the KIA Soul - too small. In looking at the Kia Soul, I I would have probably bought another VW Golf diesel had they been available. I also looked at the KIA Soul - too small. In looking at the Kia Soul, I learned more about Kia and Hyundai. One of the biggest things that drew me to Kia and Hyundai was that you get more "bang for your buck" with them. Also, I keep my cars for a long time (> 10yrs) and so the longer warranty offered by Hyundai (and Kia) was attractive. I found that Kia and Hyundai were fairly comparable. There is no Kia dealership near where I live and the Hyundai dealership is in the next town over - so I was going to go with Hyundai. I initially wanted a 2016 Sonata 2.0T Limited, but it was too late in the "run" for me to get one in the color with the accessories that I wanted. I decided to wait for the 2017's. While I was waiting for the 2017 Sonatas to come out, I drove a friends Kia Sportage. I really liked it and so I decided to also look at the Hyundai Santa Fe Sport. When the 2017 Sonatas came out I found that I could only get the 2017 Sonata 2.0T Limited in black or in white. I did not want either of those colors, so I test drove the Santa Fe Sport and decided on a 2017 Santa Fe Sport 2.0T Ultimate model as I was going to be able to get one of those in the color I wanted. If the 2017 Sonata 2.0T Limited were actually available in colors other than black or white, I most likely would have purchased a Sonata. More

Hyundai Tucson purchase The car buying experience for the average person is always a challenge because we do it so little compared to the dealers. Negociation always seems li The car buying experience for the average person is always a challenge because we do it so little compared to the dealers. Negociation always seems like a challenge and coming to an agreeable price can be a chore. But the sales people maintained a professional demeanor and were persistent to make a sale. More

I just bought a Hyundai Santa Few from them, and I have prob I would never buy another vehicle from this place. They fast talk you, and I don't recommend them at all. Terrible place to purchase. I would never buy another vehicle from this place. They fast talk you, and I don't recommend them at all. Terrible place to purchase. More

Letting you know we appreciate our experience there. The whole experience at Torrington Hyundai was excellent. Mr Feeneys' help was excellent . We have always enjoyed going to this dealership, but this The whole experience at Torrington Hyundai was excellent. Mr Feeneys' help was excellent . We have always enjoyed going to this dealership, but this time, when we wanted to lease a new car was wonderful. Thank you so much for making us feel right at home. Frank and Nanalee Winslow More

Incredibly frustrating I was incredibly frustrated by the time spent in the dealership, the lack of communication of what i needed to do, no one explained my warranty option I was incredibly frustrated by the time spent in the dealership, the lack of communication of what i needed to do, no one explained my warranty options, nobody explained anything clearly, i was talked in circles. It took my father 3 days to figure everything out for me. When we went to pick up the car none of the paperwork was ready and it took over two hours to do everything from insurance to financing to registration - after we were told everything would be ready to go when we got there. When i made it clear i was frustrated i was just given excuse after excuse... After buying the car it was nearly impossible to contact anyone in the dealership who could help me with my questions. It again took my father, SIX phone calls to have a very simple question answered and he was hung up on, transferred and told employees were out of the office even when he had JUST been transferred from them. The phone calling experience was so unprofessional. At least i got the car i wanted.... More

Great Experience! We were well greeted and serviced.The sales person, Steve Hamzy, was very informative and knowledgeable. He listened to our needs and desires and answ We were well greeted and serviced.The sales person, Steve Hamzy, was very informative and knowledgeable. He listened to our needs and desires and answered all our questions very well. We will definitely recommend This dealership to our friends and relatives. More