Torrington Hyundai

The only issue I had is the wait time. I waited almost 2 hours for an oil change. Normally they take an hour. I made an appointment. I waited almost 2 hours for an oil change. Normally they take an hour. I made an appointment. More

Very good service and the oil change was done is a timely manner! Good Job manner! Good Job More

So I showed up on time and the car did not make it inside for around 35 minutes, not a big deal as I was not in a hurry for once. Then the estimate comes out, $84 as usual, I sign it and when the car is done for around 35 minutes, not a big deal as I was not in a hurry for once. Then the estimate comes out, $84 as usual, I sign it and when the car is done the bill is $104+! As I go to leave I notice the tech did not remove the old oil change sticker and just put the new one over/next to the old one! I asked for a list of recommended service coming up since I'm approaching 100K miles, this was Not provided by the service writer. One more thing, you guys repaired by BDS system a while ago and it failed shortly thereafter. Every time I come in I ask what is being done and there is no answer. I have noticed also that more often than not when I come in there are new people at the counter, this does not give a good feel. More

Salesman Bob was very kind and went out of his way to help me. It was appreciated help me. It was appreciated More

A great experience. Very clear no hassles no funny business. Very respectful. Follow up with Tek and I truly appreciate it Very clear no hassles no funny business. Very respectful. Follow up with Tek and I truly appreciate it More

Nothing was detected but I appreciate the time they took to do a diagnostic check. Hopefully the engine light does not come on again. to do a diagnostic check. Hopefully the engine light does not come on again. More

I was charged for a windshield washing fluid top up but they did not fill it up. they did not fill it up. More

The crew diagnosed my problem quickly and corrected the issue while being very attentive and professional issue while being very attentive and professional More

Service was great until my last visit when I was pressured to have my rear brakes done again when they were just done by this dealership only 2,500 miles ago. When I canceled my appointment, I got pressured to have my rear brakes done again when they were just done by this dealership only 2,500 miles ago. When I canceled my appointment, I got calls, texts and emails to reschedule. No thank you. More

Everyone at the dealership has been great! I’m just not please with the car. Apparently it’s burning oil. The car is a 2025. Three times it’s been down 2 quarts of oil in between oil changes I’m just not please with the car. Apparently it’s burning oil. The car is a 2025. Three times it’s been down 2 quarts of oil in between oil changes. It has been I. To check for leaks. After the most recent oil change I was told to bring it in after I drove 1000 miles to be checked and to top off the oil. I find it upsetting driving a new car that I need to keep track of oil levels and carry extra oil with me when traveling. I leased a new vehicle so I wouldn’t need to be concerned about any issues. Not only is it inconvenient but it’s upsetting not to mention I pay a lot of money to lease the car which should be free of any issues More