Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Torch Light Motors
Parlin, NJ
392 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
Showing 392 reviews
August 30, 2024
In my opinion, torch, light motors has some of the cleanest vehicles on the web. I previously bought a 2008 XC 90 V8 from Jeff. I recently sold it to a friend of mine who enjoys how clean the vehicle cleanest vehicles on the web. I previously bought a 2008 XC 90 V8 from Jeff. I recently sold it to a friend of mine who enjoys how clean the vehicle is to this day. it is for that reason that since I was in the market for another Volvo, Jeff was at the top of the list. A month ago I gave Jeff a call and expressed I was looking for a S 60 T6 R designed with a polestar upgrade. He explained that it is a very rare vehicle, and very, very, very, very Difficult vehicle to get hold of. He then said coincidentally, he just purchased one less than two hours ago at the auction, and it should be at the dealership the following day. I checked in with Jeff the following day and was told the delivery had not come in as yet. That was a Saturday. I continue to check in with Jeff for the next two weeks constantly asking of the update, and the status of the vehicle. When it did finally arrive, I was told it needed to be prepped and that it was a long way from being ready as he was working on 15 other cars. I expressed to Jeff that I was willing to put a deposit on the vehicle to avoid it being sold from under me. Jeff thanked me, but explain that he does not take deposits on vehicles. Reason being he doesn’t want when I finally do see the vehicle that it’s not what I expected. I finally stopped calling Jeff for a few days giving him enough time to work on the vehicle so I can then make time to go to torchlight motors to see the vehicle firsthand. When I called Jeff, maybe 2 1/2 weeks later after first, speaking with him to check on the status of the vehicle, I was then told the vehicle should be ready in the next two days. However, there is a strong possibility that the vehicle will be sold the next day . I thanked Jeff and ended the call. I’ve never left a review on a dealership before but this one was a slap in the face so I felt the need to do so at this present time. I’m confused because Jeff said he does not take deposits on vehicles, and he would not be able to give me a price on the vehicle as it is not fully prepped. Yet, in the meantime he had brokered a potential sale of the vehicle. Make it make sense. This is not a knock on torch, light motors on a hole because Jeff is an excellent salesman, and he has quality vehicles on his lot at all times. This time, however , Jeff dropped the ball. More
by morianmcm
Employees Worked With
Jeff
August 19, 2024
Completely happy with my new car from Torch Light Motors. Jeff was an absolute pleasure to deal with, extremely helpful and great customer service. Would definitely recommend this company to family and frien Jeff was an absolute pleasure to deal with, extremely helpful and great customer service. Would definitely recommend this company to family and friends. More
by Zane Memphis
Employees Worked With
Jeff
August 13, 2024
If you're looking for a great car, amazing customer service and a better deal than any of the compilation. This is the place to do it. Highly recommended!!! service and a better deal than any of the compilation. This is the place to do it. Highly recommended!!! More
by Nicoleta Sova
Employees Worked With
Jeff
August 03, 2024
Bought my first car here and Jeff were super amazing super patient and knowledgeable the transaction was super smooth, and I have to say I am absolutely satisfied and happy with my new used car. super patient and knowledgeable the transaction was super smooth, and I have to say I am absolutely satisfied and happy with my new used car. More
by Florance Ryan
Employees Worked With
Jeff
July 12, 2024
I highly recommend Torch Light Motors for their greater service. The prices are very much reasonable. I chose Volvo at a reasonable price range. The entire process was fast and smooth. This service is high service. The prices are very much reasonable. I chose Volvo at a reasonable price range. The entire process was fast and smooth. This service is highly recommended. More
by Monica Walton
Employees Worked With
Jeff
