Torch Light Motors

I bought two cars, a 2001 Volvo s40 and a 2002 volvo xc70, for $14,000 together. When I purchased them, they were both running fine. Before I picked up the s40, the check engine light had been on, but t xc70, for $14,000 together. When I purchased them, they were both running fine. Before I picked up the s40, the check engine light had been on, but they assured me it was a minor problem (the gas cap being open) and that it was taken care of. The s40 was for my daughter and, when picking it up, Jeff kept assuring me of how great this car was. The day after I drove the s40 home, the check engine light came on again and the acceleration went. When I had the car checked out, both catalytic converters had to be replaced as well as oxygen sensors and spark plugs which amounted to about $1400. Then, whenever I hit the brakes, the entire car shook and I heard a loud clanking noise--turns out my back rotors were completely shot, costing another $150. I just got those fixed and I went to take my car out today and it wouldn't start. The xc70 had the same problem two weeks after I picked it up. When I took it to get fixed, the mass air flow sensor needed to be replaced. When I called Torch Light, they said they would send me the part instead of me having to buy one. When the part arrived, it was used and the shop told me it was in worse shape then the one on my car. I spent $500 to fix the car that time and, when I drove it home, the problem came back and now they think there are broken computer chips. I haven't had the cars for a month yet and, right now, neither are in safe running condition. When I called Jeff about the first problem with the s40, they sent me a check for $300. Since then, they "understand my frustration, but it is out of their hands." When I purchased the cars, Jeff was nothing but pleasant. Now, they avoid my calls because they know the cars they sold me are garbage. I highly doubt these cars were even serviced prior to sale because the oil in both were burnt. More

I bought my sons 1st car here recently. I spoke to Jeff I bought my sons 1st car here recently. I spoke to Jeff on the phone before going,& where he wasnt the 'friendliest' person in the world, he was a s I bought my sons 1st car here recently. I spoke to Jeff on the phone before going,& where he wasnt the 'friendliest' person in the world, he was a straight shooter, honest, & told me what to expect & what not to. (From beginning to end he kept to his word on that by the way). If you want a typical dealer who acts nice to you & says anything to get you in the door, then don't go here. If you want the truth and can handle it, then go to Torch Light. Compared to all the other cars we had seen in my sons price range, this Volvo S40 was the best, be it at the top of our personal budget- & Torch Light does NOT negotiate on prices. It is what it is. Yes, that annoyed me & I still tried, but I would rather everyone get the same deal than a dealership hike up the price to play games. This is a used car dealership. For any used car, YOU need to do your homework before buying the car. The dealership can only know so much about the cars they get. You never know how the owners really treated the car & there are even some brand new cars that can be lemons, but in reality you have to expect some issues & things to happen along the miles when you get a used car. I did a carfax, looked up the vin, and the Kelly Blue Book Value of the car before even going down there. The KBB value of the car we wanted was $1600 OVER the price they were asking for it, just as Torch Lights ad had mentioned. Plus the car was just serviced & had a new timing belt (they claimed). We had spoken to Jeffs wife to be sure the car was still there before driving down, and she was nice enough also to make an exception to let my son pay with his bankcard should we buy the car. After a test drive arranged by a non pushy salesperson, my son wanted the car. While doing the paperwork however, we found out his student bank card had a $400 per day limit. We were shocked, but Jeff knew there may be a problem like this. Rather than take the $400 & have us come back, he took nothing & handed us the keys! Without knowing us at all, he let us drive off with the car, no money in hand & with just a handshake & a promise to send him a check by the end of the week. Working with people on an individual basis like this is what ensures repeat customers-which Torch Light has. I have any car I buy inspected by my mechanic of 15 years 1st thing. My mechanic could not believe the deal I got on this car, and was looking to find something wrong. The only thing found was 1 bulb burnt out, & the cruise control doesnt work- which is not a major thing. It isnt under the warranty offered, but at least Torch Light offers a 3 month free warranty that covers the majority of cost for most major issues. This is more than other used car dealers offer... Not only did my mechanic not find anything major wrong, but he said there were factory made parts with the Volvo tags still intact used for this car in the service it was given by Torch Light. I am a jaded New Yorker & I do go by customer reviews a lot- but I am glad I focused on the GOOD reviews some people took the time to write & not just the bad ones. Many bad ones were because people did not do their homework 1st, follow the warranty instructions (very important you follow those or the warranty is VOID) or they expected nothing to ever be wrong with a used car with a bunch of miles. My son loves his car and it is a great safe 1st car. I have 1 more son to buy one for and likely will be returning here again. If you want your ego stroked by fake acting dealers who tell you anything & stroke your hair with 1 hand and pick your pocket with the other, then go somewhere else. Otherwise check out Torch Lights inventory, CHECK the car's history before you go, & have a mechanic check after if you buy it- and hope for the best like we all do when buying a car. More

They sold a car. After driving it home, and the second day (raining), we found it leaking. They simply asked us to check and could not solve it. I had to went to other mechanics to fix it. DONT BUY FROM day (raining), we found it leaking. They simply asked us to check and could not solve it. I had to went to other mechanics to fix it. DONT BUY FROM THIS DEALER. BIG NO. UNLESS YOU WANT TO LOSE 10 THOUSAND DOLLAR AND GET A JUNK. More

Please avoid this dealership, cars are not in good condition, I had to send the V70 to the mechanic 1 week after buying it, they told me the car was really in bad condition. Gas Leaking, Turbo Leaking condition, I had to send the V70 to the mechanic 1 week after buying it, they told me the car was really in bad condition. Gas Leaking, Turbo Leaking, refrigerator leaking, starter broken, and many other things, I have the papers from Volvo Edison reporting everything. My fault not to bring someone with me to pre check the car. Be smart forget about Torch Light! More

I said i wouldn't recommend torchlight bu i would if you know what you are doing. He basically bus cars from auctions at cheap prices and tells them on. They come from all over and he doesn't do any work o know what you are doing. He basically bus cars from auctions at cheap prices and tells them on. They come from all over and he doesn't do any work on them beyond making them look good. Mechanically its total pot luck, as long as they are running he doesn't care. i bought a used 2005 V50. No real complaints about it, a few things have gone wrong but i would expect that with any used car. My main gripe with him is that he concealed the truth. I had the car checked out before i bought it. they told me that one side had been repainted and the window replaced. this didn't show up in the carfax report. I confronted him with this and he said "ohyeah, i bought it with a scrape on it and repainted it, so what, still wanna buy it?" the price was right and he knew, he sells it for what it is but bascially 'tarts up' every car. If you buy from him get it checked out by a third party, $150 for an inspection is pennies for peace of mind. More

I bought this car from this guy and have had nothing but trouble with this lemon. I too was durged to purchase the extended warranty from Eagle Warranty. I just found out that this warranty company has gone trouble with this lemon. I too was durged to purchase the extended warranty from Eagle Warranty. I just found out that this warranty company has gone beely up and have left people, me included, stuck.I have owned this car for less than 2 years and have already had a rebuilt transmission, multiple sensors and various other problems. I strongly urge anyone who might be looking at buying a car from this crook to run in the other direction. More

I went to look at a used Volvo xc 90. I delt with Jeff the owner. Jeff told me that someone else was also interested in the car but a $500.00 deposit would hold it. Jeff also convinced me to include a us the owner. Jeff told me that someone else was also interested in the car but a $500.00 deposit would hold it. Jeff also convinced me to include a used car warranty in the price. When I heard some bad things about Torchlight Motors and Jeff I decided not to purchase the car. Jeff told me too bad I am keeping your deposit. This guy doesn't have to sell many cars, he can just screw poeple out of their deposit which I was told was refundable. More

Bought a 2007 S60 from them with about 40 K miles. The car was exactly what it was supposed to be, no surprises... The price was good and there was no haggling. I would (I Plan to buy another car from th car was exactly what it was supposed to be, no surprises... The price was good and there was no haggling. I would (I Plan to buy another car from them in the future). There was only a problem with original key and alarm remote, which I had to have replaced at my own expense. However he was up-front about this before my purchase and I did not feel "beat" in the least. M More

This dealership sells cars based on price alone, Jeff has the attitue of a dictator. He is the most arrogant piece of xxxx on this planet. It is a miracle he is still in business, god bless his employees who the attitue of a dictator. He is the most arrogant piece of xxxx on this planet. It is a miracle he is still in business, god bless his employees who made the sale somewhat easy. This guy needs a dose of reality More

If you're looking for a used Volvo, this place is definitely worth a look, I was surprised at the variety of used Volvos. When we first got there, they handed us a list of all their cars and the pric definitely worth a look, I was surprised at the variety of used Volvos. When we first got there, they handed us a list of all their cars and the prices. We checked out a couple and ended up purchasing a very nice looking, but high mileage '04 V70 for a very reasonable price. The car has been very good so far. We dealt with Jeff (the owner) and Herb. The "salesyness" vibe made the transaction feel more like we were buying a new car and not a used car - a very good thing. Everything was fast and efficient. They seem to know Volvos, which makes sense, as that's what they do. I did extend the warranty to 1 year -- they resell Eagle Warranty Corporation's warranties. Eagle has some fairly awful sounding reviews online, but it mostly seems like "the people were rude" or "they were slow to pay" -- who cares, as long as they pay? I haven't had to use it yet, perhaps my tune will change. They even returned my sunglasses, which I apparently left in one of the cars I test drove the week before. More