Torch Light Motors | Page 37

We want to thank Scott for making my first BMW purchase We want to thank Scott for making my first BMW purchase an enjoyable one. He was extremely knowledgeable and possessed all the great traits you wou We want to thank Scott for making my first BMW purchase an enjoyable one. He was extremely knowledgeable and possessed all the great traits you would want from a luxury car dealer. Pricing and paperwork were relativity quick and easy, and they were very fair with my trade-in. Overall it was a great experience and I'm happy to recommend these guys. More

I want to thank you Torch Light Motors team for their great services. I have been a customer with this location for more than four years and have bought two cars from them. I had shopped around the bay great services. I have been a customer with this location for more than four years and have bought two cars from them. I had shopped around the bay area until I settled with them and it has always been a great experience. My sales representative is very attentive and always good that follow-up with whatever issues I have with my car. My family has always choose Torch Light Motors and now I know why! More

I bought a S60 there two weeks ago. The check engine light came on the next day, Jeff offered to clear the light when I called, but I was more concerned with FIXING the issue, as it was not the light's light came on the next day, Jeff offered to clear the light when I called, but I was more concerned with FIXING the issue, as it was not the light's presence on the dashboard that was aesthetically displeasing. As expected, he took no responsibility. Since that day, I have had numerous electrical failures, had to replace the battery and the catalytic converter. Last night I was driving and the rear bumper literally just fell off of the car, which finally prompted iaakto write this review, as I no longer have any hope that my satisfaction will improve. Steer clear of this dealer! (And most of these cars are not covered by lemon law, so do not learn the hard way, like me!) More

Jeff was great through our entire experience, the car we purchased was fully up to date on service and even had the rear bumper painted at no cost because it was slightly "checked" up with scratches. Overal purchased was fully up to date on service and even had the rear bumper painted at no cost because it was slightly "checked" up with scratches. Overall Jeff was a great easy guy to deal with and although he has no haggle prices I do feel they are extremely well priced compared to any dealer in the areas that we searched. Would highly recommend to anyone looking for a great deal at a great price. We will coming back for our son's car soon More

jeff wasnt really willing to negotiate on his price at all (after paying cash). he asured that his cars were fully serviced (soon found out to br false) oil never changed, air filter was filthy, fluids to all (after paying cash). he asured that his cars were fully serviced (soon found out to br false) oil never changed, air filter was filthy, fluids topped off, (basic basic basic service), however he did service the breaks as requested unfortunately they squeak worse than before, he failed to address the fact that there was a fuel leak (we fixed) overall in my opinion classic north jersey penny pincher and should care more about his customers than his pocket (not like your not making money) customers keep customers coming back... im sorry jeff i thought we would have been treated better i also failed to state that there was NO INSPECTION STICKER and he said we were responcible for it AS WELL AS Registration More

I have visited Torch Light twice, now--the first time to view their cars and the second time to purchase. I was nothing but impressed with them on both occasions. I love the low-key sales style that they h view their cars and the second time to purchase. I was nothing but impressed with them on both occasions. I love the low-key sales style that they have in place. You are handed a complete list of the inventory with stock numbers (which helps to locate the car on the lot), VIN numbers, model numbers and mileage. The multi-page listing is absolutely great for deciding exactly which cars you want to examine further. And, believe me, he has a lot of nice cars--you could spend hours looking if you wanted. Once I located two that I was interested in, I was given keys to both and Jeff was available nearby to answer any questions that I had, but you are otherwise pretty much left to your own devices, which I happen to prefer. Jeff answered all of my questions and told me the advantages of one model over the other. The S60, which had caught my eye, turned out to have a 5 cylinder engine and AWD which I really liked. Jeff pointed out that the S60 would even get slightly better mileage because of the 5 cylinder versus the other model I was also looking at, which had a 6 cylinder. The S60 had higher mileage and when I asked about service issues that might come up at that mileage, Jeff popped the hood and showed me the date the timing belt had been changed. It had, indeed, been recently changed. The engine looked very, very clean and seemed to have all new looking hoses. I left, inspired with confidence to come back when I had sold the vehicle that I was currently driving. Jeff invited me to come back anytime and test drive any of them. About a week later, I sold my vehicle and went online to be sure that the one I wanted was still available. It was and had even dropped in price by $100! Since my girlfriend was taking the day off to drive me all the way up there, I called Jeff to tell him that I was still interested in the S60 but that the check from the dealership where I sold my car would not clear for one week. He had absolutely no problems working with me and said that if I decided I wanted the car, we could work this out and I could leave with the car. He then provided my girlfriend with directions. By the time we arrived, the car had been prepped and was clean and shiny inside and out and even had the key fobs tucked into the side of the car since he knew we were on our way up. Lovely touches! We took the S60 out for a test drive and then, at our request, Jeff gave us a full demonstration of how all the gadgets worked. I loved the S60 and decided I definitely wanted the vehicle. So, we went to the office to complete all the paperwork. In this process, I had to call up my insurance company to delete my previous vehicle and to add the Volvo. The quotes from my carrier (whom I had been with almost 20 years) were outrageously high no matter whether I elected just liability or full comprehensive coverage. When I hung up the phone, Jeff suggested it was time for me to find another insurance carrier and suggested a more appropriate rate range than what I was quoted. He was SO right. I took some time to call around and found that Geico would write the insurance for the Volvo for about one third of what I had been quoted by my insurance company. So, I was able to get the full comprehensive insurance that this lovely vehicle deserves and still save about $1,000 a year at the same time! Painful lesson but now I'm set. The ride home was very smooth and I am loving this car. It is also fun to take a peek out the window and see it parked in my driveway. I highly recommend this dealership to anyone and my friend told me that she was also impressed. It is a very different and welcome change from the normal high pressure sales environment that you find at most places. Jeff knows each of his vehicles well and you can't catch him off-guard with a question he can't answer. If I am ever in the market for another car, Torch Light will be at the top of my list. Thanks for everything, Jeff! More

I've bought two cars from this dealer already. Couldn't be happier with the results. Both cars are running like champs . Jeff takes care of his cars and never disappoints.Each of the cars I got were in be happier with the results. Both cars are running like champs . Jeff takes care of his cars and never disappoints.Each of the cars I got were in great condition and very well maintained. I have a third child that will shortly be looking for a car and without doubt torchlight will definitely be the first placeplace I call. -Krys More

I bought a 2005 Audi A4 Avant. The price was very competative since I shopped around. I travelled to several dealerships looking for a specific vehicle. The quality of this vehicle was outstanding. G competative since I shopped around. I travelled to several dealerships looking for a specific vehicle. The quality of this vehicle was outstanding. Great leather interior, exterior was good and ran well. I had a coiple issues after purchase which were quickly taken care of. I didnt get the title right away (lost in mail) and they immediately got me a replacement. I will buy another car from Torchlight Motors again! More