Torch Light Motors
Parlin, NJ
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2 years ago I bought a Infiniti Q60 From the owner. I was reading all His reviews and the majority sounded great. So me and my wife talked to him on the phone and told him we were coming down in a ho I was reading all His reviews and the majority sounded great. So me and my wife talked to him on the phone and told him we were coming down in a hour to look at the SUV so we pulled in to the parking lot and the SUV was running. We introduced are self's and the first thing he said was perfect timing I just started it lets go for a ride we went for the ride and as it should it was fine. We sat down after made the deal he told us that he had the BEST aftermarket warranty called CARS Protections plus for a extra $1400.00 for 3 years so we agreed to take the warranty after He told us its good to have BECAUSE you never know. I paid the total to Him a little over $15000.00 CASH in Full. the next day after sitting over night the next day we went to start it up and my whole street for 5 min was white smoke. I called him up told Him he said bring it in. Changed the oil and he poured some additives into the oil. After 6 weeks we started getting a service engine light going on and off. we called him he said bring it to my mechanic so I did and my mechanic said that he was not getting a reading, Bring it back when the light comes back on so we drove it for a couple more months and then the transmission started having big issues I called Jeff back up and he brushed me off saying call the warranty company. It seams now he didn't want to be bothered, there was no money for Him to make!! so I called them was on hold for hours to find out they will only talk to a mechanic shop. After talking they sent a rebuild Trans. it took over a month we went with out a car there car rental coverage sucked they covered 2 days not worth even getting the rental! we get the car back and my mechanic said they didnt pay him enough so I worked it out thank God my mechanic took care of me.2 Months the rebuild they sent went bad . we had to go threw the same process this time it took almost 2 months to get back are car and I had to pay my mechanic almost another 2000.00 extra Because CARS PROTECTION PLUS tell you to bring it to any Mechanic and if you ask them to refer one THEY DON"T! And THEY DON'T want to pay what any mechanic charges but only what they want to pay. (CARS SUCKS) so 2 rebuild transmissions later And I am having the same problem for the 3rd time so I called my mechanic and he will not get involved with CARS ever again! so I called Jeff at torch Light and he told me sorry he OLNY sells Volvo's now and his mechanics dont work on anything else but Volvo's (Bull ST) So Icalled up CARS and told me that they will not talk to me only a Mechanic .So now i am stuck with a warranty with over 1yr left on it and cant get no help From Jeff or CARS and now I AM having other issues also. RUN WHILE YOU STILL HAVE YOUR MONEY IN YOUR HAND HE IS A xxxxxxx WHO SPEAKS GODLY! More
I would like to take this time and thank Torch Light motors and a special thanks to Jeff for making my new used car purchase fun and efficient!! highly recommended. Thanks again! Light motors and a special thanks to Jeff for making my new used car purchase fun and efficient!! highly recommended. Thanks again! More
Great Car Dealer! Great service! These guys really go the extra mile to get you the best deals going. I would definitely recommend them. Great service! These guys really go the extra mile to get you the best deals going. I would definitely recommend them. More
Yet again you guys have come up trumps. Thank you so much for guiding me through all the details and providing me again with a superb car. Would certainly recommend you. Thank you so much for guiding me through all the details and providing me again with a superb car. Would certainly recommend you. More
I had a very positive experience at Torch Light Motors inc. When I arrived one of the team was out cleaning the cars and said hello and made it clear he was there if I had any questions. inc. When I arrived one of the team was out cleaning the cars and said hello and made it clear he was there if I had any questions. More
Experience was amazing! As a first time buyer, jeff made sure that we had a great deal. He was really accommodating and attentive to our needs. Excellent service from the wh As a first time buyer, jeff made sure that we had a great deal. He was really accommodating and attentive to our needs. Excellent service from the whole team. More
Had a great overall experience at Torch Light Motors. Working with Jeff was very seamless and easy. He answered all my questions and concerns and made the process of buying a vehicle painless. I would de Working with Jeff was very seamless and easy. He answered all my questions and concerns and made the process of buying a vehicle painless. I would definitely recommend Jeff and the Torch Light Motors team to all my friends and family looking to purchase! More
Excellent experience all around, got me into a great vehicle quickly and easily. Jeff was able to get me the vehicle I wanted for a payment I could afford, was patient and even made sure my new vehicle vehicle quickly and easily. Jeff was able to get me the vehicle I wanted for a payment I could afford, was patient and even made sure my new vehicle was running and warm when I picked up. 10/10 would recommend. More
Staff were great and very helpful. They didn't have the car i wanted initially but they got the car of my dreams within two weeks (right on time). Great customer service, i would recom They didn't have the car i wanted initially but they got the car of my dreams within two weeks (right on time). Great customer service, i would recommend them any day. More







