Toothman Ford
Grafton, WV
Filter Reviews by Keyword
By Type
Showing 935 reviews
Awesome deal Tyler Stevens was the sales person we went through on 6-7-2019 to help us get a good safe vehicle for our family and even with a good chunk down payme Tyler Stevens was the sales person we went through on 6-7-2019 to help us get a good safe vehicle for our family and even with a good chunk down payment he made sure we was satisfied and treated us very nice! More
Great Nice salesman and people. Very friendly and helpful. Clean and inviting environment. Would come back to look for next vehicle. Overall good experience Nice salesman and people. Very friendly and helpful. Clean and inviting environment. Would come back to look for next vehicle. Overall good experience and easy to deal with. More
Help with no help Requested info over the computer. Someone called me in minutes. Explained my situation and went online to design a deal. Was informed it would take al Requested info over the computer. Someone called me in minutes. Explained my situation and went online to design a deal. Was informed it would take all weekend and someone would contact me on Monday. Someone contacted me Monday ONLY asking for me to come in.. ok but I asked if they reviews my info and the last didn’t. So I informed I wouldn’t drive an hour without some type of knowing if they ran it to make sure I got approved first before wasting my time and theirs for an hour ONE way to see a car I may not get if they can’t help me. They ran a HARD hit on my credit. Got the notification at 1 pm. It’s not almost 5 and haven’t herd from them. “All reps are “busy” yet no busy enough to call me back. Horrible customer service. “Sales manager will call you back” yet 4 hours later nothing. “Guaranteed credit approval” my a**. Why can’t you contact people back? I’ve read a lot of reviews and decided to give you the chance. More
Horrible Purchased a new used vehicle and they state that the tires are perfectly fine however i was stopped by local LE and well they stated other wise explai Purchased a new used vehicle and they state that the tires are perfectly fine however i was stopped by local LE and well they stated other wise explained to employees and they stated yet again tires are fine sorry not doing anything to help you. Will never do business with them again and will for sure spread the word of the horrible service. More
Looking to buy Truck Came to Toothman looking to buy a used truck and Tyler was beyond helpful and helped us get into a truck and payment we can afford thank you Tyler a Came to Toothman looking to buy a used truck and Tyler was beyond helpful and helped us get into a truck and payment we can afford thank you Tyler and Donnie for all your help will definitely be back to buy another vehicle from you guy's in the future! More
Disappointed Asked to see vehicles within specific range. Was presented vehicles only at the top of my price range. Bought a vehicle (that has proven to be nothing Asked to see vehicles within specific range. Was presented vehicles only at the top of my price range. Bought a vehicle (that has proven to be nothing but a series of expensove roblems), and left Toothman feeling swindled. Repeatedly called during day hours ehich I asked they stop since I work nightshift; had to block their phone number after a dozen calls. More
It was a wonderful experience. They were great!! Corey McMillen was our salesperson and he was great to help us find a vehicle that we would most suit us. Would recommend Tooth man Ford. Corey McMillen was our salesperson and he was great to help us find a vehicle that we would most suit us. Would recommend Tooth man Ford. More
Great service This is my first solo car purchade and needless to say, i was very nervous. Tyler Stevens assisted me in making the decisions regarding the options I This is my first solo car purchade and needless to say, i was very nervous. Tyler Stevens assisted me in making the decisions regarding the options I required and the vehicle that I needed. He guided me through every step along the way. In the end, I got a great deal on my trade and the vehicle I wanted with a payment that I could afford. Great customer service! More
Most pleasant and painless car buying experience. Toothman Ford provides excellent customer service, and the best prices around. They are polite, and make you feel comfortable with your car buying exp Toothman Ford provides excellent customer service, and the best prices around. They are polite, and make you feel comfortable with your car buying experience. I would recommend them to anyone. More
Awesome! Enjoyed talking to the salesmen Keith Leach and James Lashaway I wanna thank you guys for your help today! Would definitely come see you guys again! Enjoyed talking to the salesmen Keith Leach and James Lashaway I wanna thank you guys for your help today! Would definitely come see you guys again! More